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Big Brother Friends Facebook

Posted by timothy on from the it's-like-alabama-for-everyone-else dept.

storagedude writes "Clara Shih, who created the first business app on Facebook in 2007, is back with a new venture: Hearsay Social, which makes Facebook, Twitter and LinkedIn more palatable to corporations by adding features like SEC and FINRA monitoring and compliance and analytics. Conversations are monitored around the clock, regardless of where employees access pages from — work, home or mobile — and workflow tools let companies approve or suggest content before it appears. Those features appear to be making financial companies a little more comfortable Facebooking, as State Farm and Farmers Insurance are two early customers. Shih is backed in the new venture by veterans of Facebook, Twitter and YouTube."

4 of 82 comments (clear)

  1. Oh Yeah... by fuzzyfuzzyfungus · · Score: 4, Insightful

    This is what "free" as in "free market" is supposed to look like, right?

    1. Re:Oh Yeah... by migla · · Score: 4, Insightful

      No. The "free" actually refers to the right of the customer to exercise his/her Pro-choice decision of which company they want to deal with (or not).

      Aha, you're talking about the mathematically undemocratic "vote with your wallet" thing, where the more money you have, the more votes you get?

      --
      Some of my favourite people are from th US; Vonnegut, Chomsky, Bill Hicks.
  2. Re:Wrong summary? by Jarnin · · Score: 4, Interesting

    Shih said the service is particularly well-suited to companies that have franchises and branch offices that want to provide a local flavor to their Facebook content, but also must comply with corporate rules and leverage content from corporate and other users in the system.

    In other words, they get to approve all comments made on not only their facebook page, but any of their local franchises, or the local users of those franchises. So if I go to my local McDonalds and get crappy service and decided to later post that on the local McDonalds facebook page, the corporate office AND the local franchise would have to approve my message before it was displayed for others to see.

  3. Personal e-mail too? by Manip · · Score: 4, Insightful

    I've been concerned for a while now that my corporate overlords haven't had enough access to my personal life or to monitor me during my personal time. I have already given them access to GPS on my phone, my personal e-mail, and my Facebook account - so I would be happy for them to automate this so my wonderful employers can, at a click of a button, see me every minute of every day, and so we can both work together to prevent negative thoughts or words that might impact my performance or more seriously the companies image.

    I would also like to thank my boss, Mr. Smith, for allowing me to post this message to /., I realise it was expensive for PR and legal to sign off on its wording and I will work to pay back the costs it incurred the company (by having them take it out of my pay each month).