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Windows Phone 7 Update Jams Some Phones

Posted by timothy on from the bit-of-an-oopsie-there dept.

CWmike writes "Microsoft's first Windows Phone 7 update is apparently causing some users' phones to not work. Microsoft has advised at least one person to take his device into a store for a fix. The company's WindowsPhoneSupport Twitter account shows the responses to a variety of queries from users who have experienced problems over the last half-day. Microsoft released the update on Monday but played it down. The update was designed only 'to improve the software update process itself,' wrote Michael Stroh on the Windows Team Blog. One user, Alex Roebuck, wrote on Twitter that the update had bricked his Samsung Omnia 7. 'We're very sorry for the inconvenience,' Microsoft responded on Twitter. 'For this issue we would suggest taking it to a store.'"

2 of 177 comments (clear)

  1. NOK is in trouble. by RyuuzakiTetsuya · · Score: 5, Insightful

    This is the user experience with Windows Phone 7?

    Seriously?

    Nokia's in serious serious shit.

    I hope that Nokia can help iron out problems like this before they launch WP7 devices.

    --
    Non impediti ratione cogitationus.
  2. For once, Microsoft support gave good advice ... by tomhudson · · Score: 5, Insightful

    the update had bricked his Samsung Omnia 7. 'We're very sorry for the inconvenience,' Microsoft responded on Twitter. 'For this issue we would suggest taking it to a store.'"

    After all, that's where the Returns counter is, right?

    According to some comments on the mini microsoft blog, between 50% and 80% of what few WP7 phones are being bought end up being returned, so take a number, and get in line ...