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Windows Phone 7 Update Jams Some Phones
CWmike writes "Microsoft's first Windows Phone 7 update is apparently causing some users' phones to not work. Microsoft has advised at least one person to take his device into a store for a fix. The company's WindowsPhoneSupport Twitter account shows the responses to a variety of queries from users who have experienced problems over the last half-day. Microsoft released the update on Monday but played it down. The update was designed only 'to improve the software update process itself,' wrote Michael Stroh on the Windows Team Blog. One user, Alex Roebuck, wrote on Twitter that the update had bricked his Samsung Omnia 7. 'We're very sorry for the inconvenience,' Microsoft responded on Twitter. 'For this issue we would suggest taking it to a store.'"
This is the user experience with Windows Phone 7?
Seriously?
Nokia's in serious serious shit.
I hope that Nokia can help iron out problems like this before they launch WP7 devices.
Non impediti ratione cogitationus.
the update had bricked his Samsung Omnia 7. 'We're very sorry for the inconvenience,' Microsoft responded on Twitter. 'For this issue we would suggest taking it to a store.'"
After all, that's where the Returns counter is, right?
According to some comments on the mini microsoft blog, between 50% and 80% of what few WP7 phones are being bought end up being returned, so take a number, and get in line ...
Should have been renamed Windows Mobile Vista
I think this is the quote you were looking for:
Radar Technician: Sir! The radar, sir! It appears to be... [Jam starts flowing through the computer screen] jammed! ...who would dare give me the raspberry! [Pulls his mask down] Lone Starr! [Walks into the camera and collapses]
Dark Helmet: Jammed... [Examines the jam and tastes it] Raspberry. There's only one man... [Sandurz gets out of the way of the approaching camera]
Some of what I say is fact, some is conjecture, the rest I'm just blowing out my ass...you guess.
The only thing I found that said the return rate was 80% was from a comment from a Anonymous.
"The AT&T dude told me that WP7 phones had -- listen closely -- an 80% return rate."
http://www.examiner.com/gadgets-in-san-francisco/motorola-droid-owners-reporting-issues-with-android-2-2-update
http://www.androidcentral.com/evo-4g-update-pulled-over-problems
http://www.cnet.com/8301-17918_1-20019676-85.html
Just a few quick search examples.
It's really bricked. See here:
"... If this is successful, it should allow the handset to recover its original firmware and resume operation. But not everyone can get this to work, indicating that the devices are truly bricked, with the only option being to return them to the network operator and have them replaced under warranty."
The article has more details; the problems appear to be restricted to a few samsung firmware versions. Given how religious MS is about testing every combination of everything come patch time (how many times have we bitched about the slowness of a patch), I'm going to speculate the source of the cock-up is a miscommunication regarding which firmware versions are out there (MS didn't know they existed) or what the differences between them are (MS thought the differences were irrelevant come patch time) and at least half the blame lies with Samsung.
-Ryan
AUWYHSTOT (Acronyms are Useless When You Have to Spell Them Out Too)
What part of windows phone 7 is confusing? The 7? MS has been doing shitty phones for a long time. This is not a version 1 product.
Obligatory http://xkcd.com/859/
Actually only the Nexus S has 2.3 and almost no software is written for 2.3. The current majority of Android devices have 2.1 But yes Samsung is a pain when it comes to updates plus they Skin it which sucks.
Of course WP7 still can not multitask yet and is this update finally adding in cut and paste and Custom ring tones? Kind of hard to brag about an update that brings WP7 up to the standards of 2008.
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
Yea it isn't like Microsoft has been producing Phone OSs for the last ten plus years! I mean they are new to this market... Oh..... Wait Windows phone 7... Humm....
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
Congrats on the new job! After you've been doing it for a few years you too will have windows update horror stories to tell.
Caveat Utilitor
This is because carriers aren't sending out Android updates.
Second, Microsoft has been trying to puff up the disappointing numbers by quoting units shipped to stores, and not units activated.
So, since Microsoft won't release hard numbers, we have to go with what we can find elsewhere; the fact that Microsoft doesn't want to talk about activations and return numbers is a good indicator that the anecdotal evidence is, if not 100% accurate, at least in the ballpark.
Of course, if your product only had lost 50% market share in the last year, and was down to 3%, and Android in the same time went from 2% to #1, you wouldn't want to give out the real numbers either.
http://www.neowin.net/news/bricked-wp7-this-is-how-to-fix-it
On a side note, I hate the term "bricked" given this is a recoverable problem, although someone did point out that "bricked" is a perfectly acceptable term to describe a non-functional device during the period of time in which there is no known fix.
Ballmer has said that the mobile phone industry needs WP7 because it needs a 3rd option. WP7 isn't 3rd, or even 4th, in terms of sales. 3% is 5th place, and a drop from the previous year's market share of almost 7%.
Why do you think that Microsoft had to pay Nokia so much to get on board?
His numbers are just as good as the ones Microsoft pulls out of their behind. LG have told us that sales are abysmal and every other hint says that sales are very dissapointing. When everything leans towards bad sales and Microsoft wont release any numbers, its a safe bet that sales are really that bad.
HTTP/1.1 400
Yes Microsoft has come out with some good products like the XBox and the flight sim series. I will even give Office it's due except that it has created a virtual monopoly but Excel is actually really good Access is just Evil. Powerpoint is tool of unlimited evil and boredom and Word is well Word.. That and the document formats are terrible.
IE, Outlook, Visual Basic, and MFC all should be considered crimes IMHO.
WP7 the first real phone OS? Really? What about Windows Mobile? What about WIndows Mobile 6.5 that Microsoft is still selling? I am not going to give Microsoft any slack for WP7. It right now is a non-completive product in my opinion. First of all let me say one thing. announced features are not real. If it isn't shipping it doesn't count.
WP7 does not have multitasking or even task switching like WebOS, IOS, and Android.
WP7 does not have free turn by turn navigation like Android.
The mobile browser on it is not as good as IOS, Android, or even WebOS and Symbian's.
It lacks the Enterpise management features of BlackBerry OS and even IOS.
I do not know what is in the new update so I will say that at launch it also didn't have even cut and paste and custom ring tones.
Microsoft has had four years to answer the iPhone and three to answer Android and this is what they came up with? Really the largest software company in the world and this is all they came up with. Let us not forget that they bought and destroyed Danger as well. Microsoft entered the smartphone market back when it was only Palm and Symbian. They sat and didn't innovate and now they have not even caught up. Throw in the disaster that was the Kin as well and I must ask why give them any slack? I don't get it. If say Sony or Nokia had come up with this OS at this time people would be laughing in their face.
If I was a on the Microsoft Board I would outraged at the current state of affairs.
Considering the time and resources that they had to work with they should have come up with a phone OS that would be an world beater and frankly it is an also ran with a pretty face. I will say the UI isn't bad and was very fast when I used it. But the OS is feature incomplete.
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.