The Decline and Fall of System Administration
snydeq writes "Deep End's Paul Venezia questions whether server virtualization technologies are contributing to the decline of real server administration skills, as more and more sysadmins argue in favor of re-imaging as a solution to Unix server woes. 'This has always been the (many times undeserved) joke about clueless Windows admins: They have a small arsenal of possible fixes, and once they've exhausted the supply, they punt and rebuild the server from scratch rather than dig deeper. On the Unix side of the house, that concept has been met with derision since the dawn of time, but as Linux has moved into the mainstream — and the number of marginal Linux admins has grown — those ideas are suddenly somehow rational.'"
Someone still has to maintain the machines that are actually running the VMs.
Palm trees and 8
It sounds like this guy is just upset that technology has progressed to the point where we don't need to pay out the nose for some high-priced UNIX consultant to spend 3 days troubleshooting an issue that can be fixed in minutes or hours.
Just because you might learn more by spending days chasing down an issue instead of using your available tools to quickly redeploy the server and get the business back up and running, doesn't make that the correct decision. If you really want dig into the root cause, clone the broken VM off and research it after you get a fresh one deployed from template.