Disarm Internet Trolls, Gently
Shlomi Fish writes "The best way to react to people trolling on Internet forums is not to feed them, right? Wrong! 'Don't feed the trolls' is also usually ineffective. Luckily, however, there is more effective approach, inspired by the book Feeling Good by David D. Burns."
if you dismiss every one as a "troll"
for any small problem, your community
will not grow a lot and you'll leave people
with a lot of bad taste in the mouth.
Information wants to be expensive AND wants to be free. So you have Value vs. Cheap distribution fighting each other.