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Why UK Banks Don't Tweet

Posted by timothy on from the gentlemen-don't-read-one-another's-tweets dept.

An anonymous reader writes "Banks in Great Britain are running scared of using social media services like Facebook and Twitter — owing to case law that dates from 1924." That case law "means financial services companies can't publicly identify an individual who has an account with them," so responding to customer inquiries in other than the traditional ways (like post and in-person) could get banks in trouble.

2 of 106 comments (clear)

  1. Sigh by bigstrat2003 · · Score: 5, Insightful

    Here I was hoping the reason would be "Because it's fucking retarded, and the executives of UK banks have brains." Oh well.

    --
    "16MB (fuck off, MiB fascists)" - The Mighty Buzzard
  2. Re:Banks in the USA by Anonymous Coward · · Score: 5, Insightful

    Idiocracy was not supposed to be a manual.
    If they want instant messaging it should be done on their website and nowhere else.