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Samsung's Happy Galaxy Tab Users Are Actors

harrymcc writes "At the CTIA Wireless show in Orlando this week, Samsung unveiled new Galaxy Tab tablets and showed videos of interviews with 'true-life' users who raved about the Tab, including a travel writer, a filmmaker, and a real-estate CEO. One problem: the writer and the CEO are actually New York stage actors."

22 of 190 comments (clear)

  1. News flash! by Anonymous Coward · · Score: 5, Insightful

    Marketing = lies. Is anyone really surprised?

    1. Re:News flash! by JAlexoi · · Score: 3, Insightful

      "All the world's a stage, and all the men and women merely players; They have their exits and their entrances..."
      Isn't that beautiful?
      "Beauty is truth, truth beauty and hoped thereby to prove that the guilty party in this case was Life itself for failing to be either beautiful or true."

      So... Samsung is in the clear...

    2. Re:News flash! by MrHanky · · Score: 3, Insightful

      The most interesting part of this "story" is of course the fact that it's much more an advertisement for Samsung's competition as a story in itself. "We: more honest than our competitors." It certainly isn't news.

    3. Re:News flash! by WrongSizeGlass · · Score: 4, Funny

      I'm a happy Galaxy Tab user, I just don't feel the need to prance around and sing about it.

      Then obviously you're not holding it right ;-)

    4. Re:News flash! by macs4all · · Score: 5, Interesting

      "Do you have any doubt that if Apple showed a similar set of videos, they would be videos of real people who actually loved their iPads?"

      No doubt at all. Remember the original "Switcher" campaign? One of the reasons it was discontinued was that the real-life people in the ads started getting harassed/idolized in real-life. They were not actors.

      Contrast that with the one-and-only Windows "switcher", who's picture came straight from Getty Images...

    5. Re:News flash! by UnknowingFool · · Score: 4, Informative
      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  2. why are putting up with this shit? by improfane · · Score: 4, Interesting

    I never had a problem with Samsung, these companies are going to get worse with the bullshit if we just let them. Astrosurfing is something that needs to be fought back against. It needs to be made public.

    Why isn't there are defamation website or the realdeal or cutthebullshit website? Or thetrangressions website?

    Keep a history of all the bullshitty things a company has done to users. Apple and Microsoft would have reams of instance of screwing with the company. Something like fuckedcompany but more organized and has a specialized interface?

    It would need legal protection or it might be sued for defamation, even if it is correct. Does western civilization not realise how strongly the foot is on our throats?

    Bah.

    --
    Slashdot needs Geekcode | Can anyone recommend any good SCIFI? My tastes: Foundation, Startide Rising, CITY, Ringworld,
    1. Re:why are putting up with this shit? by WrongSizeGlass · · Score: 5, Funny

      Oh, the liar there is whoever named the department, not those who work there!

      Support Agent: No sir, we haven't heard of any other reports of spiders coming out of our cell phones. You must have left it somewhere the spiders could get to it.
      Customer: What? There are 1,000's of posts about this in your support forums!
      Support Agent: We're not responsible for what people post in our forums.
      Customer: Hey, look, your CEO is on the news. He's been taken to the hospital with what appears to be a poisonous spider bite!
      Support Agent: That's impossible sir. I know for a fact that our CEO uses the model that uses shellfish extract for it's finish and has the random scorpion in the box. He does not use the model that has the spiders in it.

    2. Re:why are putting up with this shit? by Jeff+DeMaagd · · Score: 3, Insightful

      Normally, we can assume they're all actors, but this isn't stretching the truth, this is a more flagrant dishonesty. The ad tells you that these are people and plainly gives you their "occupation" in a visual language that they are clearly trying to tell us they're real people and their real occupation, when it's not the case. The names they give are the actor's real names, which really muddies the waters in my opinion, give the actor's real names but fake their occupation.

    3. Re:why are putting up with this shit? by PopeRatzo · · Score: 4, Interesting

      I really doubt marketing departments ever consider what /.ers think...

      This is a common meme and also very wrong. I am an average Slashdot user, and I see advertising all over the magazines I read and the websites I visit (well, I would if I didn't use adblock and ghostery, except on Slashdot). Some of those magazines are pretty specialized.

      Also, if marketing departments didn't care what we think, would they ever pay companies like New Media Strategies to sent armies of astroturfers here to post comments and disrupt our discussions on a daily basis? And by "armies" I mean most of the UIDs from 1900000 to 2000000. And according to my Texas Instruments programmable and graphic calculator, comes to about a hundred thousand astroturfers, or if you are so inclined, 1 x 10^5, or 11000011010100000.

      --
      You are welcome on my lawn.
  3. News at 11... by hamster_nz · · Score: 5, Insightful

    Guess what? The people in ads are, well, actors.

    And for the uber-naive, some online reviews are written by the product's manufactures!

    1. Re:News at 11... by AK+Marc · · Score: 5, Insightful

      That's fine, as long as you don't introduce the actor as "Dr. Joe Smith, M.D. here to endorse our penile enlargement program" when Joe is a janitor and wannabe actor. That's not "acting" or "marketing." It's just plain fraud.

    2. Re:News at 11... by uglyduckling · · Score: 3, Informative

      This isn't an ad, it's billed as "The Samsung Galaxy Tab Interview Project", and the video opens with someone receiving an invitation. They are clearly implying that they are interviewing real people, which is false advertisement. It's one thing to have a video of an actor who appears to be in an office environment saying how amazing the product is; it's another thing entirely to falsely claim they are a real person being interviewed.

  4. Re:It's called "marketing". by klagermkii · · Score: 3, Interesting

    The fraud is that they claim there's a particular real-estate CEO called X who believes Y about the Galaxy Tab, and in the way it's presented it's not unreasonable for someone to believe that that person actually exists. With movies there's a clear expectation going in that it's fiction.

    However, if you go and make up fake reviews about your own movies such as calling them "another winner" and attributing them to non-existant movie critics, then that's also fraud.

    http://news.bbc.co.uk/2/hi/4741259.stm

  5. How many /.ers actually WTFV? by drb226 · · Score: 5, Informative
    (Watched The Fine Video)

    I was skeptical, but I have to admit it went beyond my expectations

    OK. Yes. I understand that most of the time, people in ads are actors. But this pushes it too far. It apparently shows the actor's real name, and (real?) age, and fake profession. Then these actors are "interviewed" about their "reaction" to the Galaxy tab. I can understand putting comments like "it's just what I need!" in a fake ad. I can also understand using an actor to portray the testimonial of some other real person. But this appears to be 100% fabricated. When you start inventing "skeptical" people that turn believer about your product, you're stepping over the line.

    (That said, I think the Galaxy Tab is freaking awesome and would love to have one.)

  6. Nothing compared to... by LBArrettAnderson · · Score: 4, Funny

    This is nothing compared to what I learned about Apple's Mac ads... Get this... the guy who says "I'm a mac..." he isn't actually a computer at all! Neither is PC! I couldn't believe it, but it was a pretty reliable source who told me this.

  7. Re:It's called "marketing". by msauve · · Score: 4, Informative

    It's far simpler to get the "true-life" user stories, write them up into something that flows, and get someone that can get a line out without sounding like a total idiot to perform them.

    How convenient for Samsung, then, that they were able to find actors who had the exact same names as the characters they played! FTA:

    I did notice, however, that freelance travel writer Joan Hess bears a striking resemblance to New York actress Joan Hess...
    And that real estate CEO Joseph Kolinski could be New York actor Joseph Kolinksi‘s twin brother...
    Filmmaker Karl Shefelman, on the other hand, looks a lot like...filmmaker Karl Shefelman. Who works for a New York production company. One that’s done work for Samsung.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
  8. Re:Look at that! by JabberWokky · · Score: 3, Interesting

    She's worked for the Travel Channel. It wouldn't surprise me if she's done some magazine articles. At the very least, her statement in the ad jibes with her career. I wonder if Joseph Kolinski has sold real estate.

    Honestly, if they were actors, being paid as actors to portray characters, wouldn't they be using character names? This kind of sounds like they may have picked a minor side job they do when they can't find acting work and used that as their career. Otherwise, why use their real names if they are playing wholly fictitious characters? It's not exactly like they would balk at playing a part using a character name.

    --
    "$30 for the One True Ring. $10 each additional ring!" -- JRR "Bob" Tolkien
  9. Re:I'm shocked and amazed by Jeff+DeMaagd · · Score: 3, Insightful

    It's not the end of the world, but they're implying them as an endorsement by people in the field. The fact that the video says it's an "interview project" and list actual real names and but stretched or faked occupations, is pretty shady in my opinion.

  10. Re:Look at that! by Weedhopper · · Score: 4, Insightful

    That was exactly my point when I commented on this article yesterday on the site itself.

    People are coming out of the woodwork screaming about fraud and astroturfing. No. Pretty much every single person who you'll find for this kind of gig is going to have an acting background on top of their day job. This is how the acting communities work. A handful of people out a hundred can make ends meet just by acting. The rest have to make ends meet by working day jobs. The overwhelming majority don't make much money at. Most move on after a period of time, but some of them plug away.

    One of my best friends had (and still has) the acting bug. She lived in New York for a while after graduating. and managed to get quite a few small roles while waiting tables and tending bar. Eventually, she gave up it as a vocation (I think her parents bribed her) and now she's a lawyer. Still participates in community theater, still loves getting in front of the camera whenever she's given the opportunity. Just like every other actor who never made it as a professional actor.

    And this is NYC we're talking about, for Taco's sake. CEO of a real estate company could describe a half dozen types of businesses that simply don't exist in most of the world.

    Oh yeah, and those shows like Blind Date and their ilk? Half those people are actors, too. They're not acting in a role other than themselves for Blind Date. They're trying to get "exposure" or just jumped at the chance to get in front of a camera.

    Of all the cockamamie REAL underhanded bullshit marketing tactics that big corporations pull every day, this is the one people are going to freak out about? GTFO.

  11. Re:It's called "marketing". by Anonymous Coward · · Score: 4, Insightful

    Yeah, it's just as well that Christopher Nolan put something at the bottom of the screen saying Christian Bale is an actor, and Batman doesn't actually exist, or he'd be doing hard time for fraud right now.

    Try watching the credits until a message similar to this one comes along :

    "The events depicted in this movie are fictitious. Any similarity to any person living or dead is merely coincidental."

    It's in every friggin' movie.

  12. Re:News flash! Relax, everyone! by repetty · · Score: 3, Insightful

    Well, users in advertisement are called personas....

    Thank god it has a name. That changes everything!

    Okay, everyone. There's no lying going on here -- it just personas.

    Everything's okay!