Epsilon Breach Affects JPMorgan Chase, Capital One

Orome1 writes "The recent Play.com breach has been tied to the attack that its marketing communications firm Silverpop — a company that services over 105 customers, among whom are Walgreens and McDonalds — suffered last December. But the latest breach will likely have the biggest impact, because marketing services provider Epsilon — the largest one in the world — has notified its customers of a breach that likely compromised all of their mailing lists. Among Epsilon's customers are US Bank, JPMorgan Chase, TiVo, Capital One, the Home Shopping Network, LL Bean Visa Card, Ritz-Carlton Rewards, Best Buy, Disney Destinations, Walgreens, and many more." How many apology emails have you got so far today?

Comments

Received one this morning.

[grub]

I received this today. Another case where I'm happy to use throw-away accounts at a domain I own.

Dear [me],

We have been informed by our email service provider, Epsilon, that your name
and email address have been exposed by unauthorized entry into their system.
Epsilon deploys emails on our behalf to our Reward Zone members. Click here
to read Epsilon's statement.

We have been assured by Epsilon that the only information that has been
exposed was your name and email address. A rigorous assessment by Epsilon
has determined that account details, passwords or any other personal
information were not at risk.

It is possible that you may receive spam email messages as a result and we
would advise you to be very cautious when opening links or attachments from
unknown senders. More information on spam and protecting yourself from email
fraud can be found here.

In keeping with security industry best practices, Best Buy will never ask
you to provide or confirm any information, including credit card numbers,
unless you are on our secure e-commerce site, www.bestbuy.ca. If you receive
an email asking for personal information, delete it. It did not come from
Best Buy. The next scheduled email from Reward Zone about our Trade In Event
will arrive to your inbox on April 15, 2011.

Our service provider has reported this incident to the appropriate
authorities.

We regret this has taken place and any inconvenience this may have caused
you. We take your privacy very seriously, and we are working diligently to
fully investigate this situation and continue to protect your personal
information. If you have further concerns or questions please contact us:
1-866-BEST-BUY (238-7289) or customercare@bestbuycanada.ca.

Sincerely,

Angela Scardillo
Vice President of Marketing
Best Buy Canada