Mediacom Using DPI To Hijack Searches, 404 Errors

Verteiron writes "Cable company Mediacom recently began using deep packet inspection to redirect 404 errors, Google and Bing searches to their own, ad-laden 'search engine.' Despite repeated complaints from customers, Mediacom continues this connection hijacking even after the user has opted out of the process. Months after the problem was first reported, the company seems unwilling or unable to fix it and has even experimented with injecting their own advertising into sites like Google. How does one get a company infamous for its shoddy customer service and comfortable, state-wide cable monopolies to act on an issue like this?"

Comments

Re:Get another ISP!

[OeLeWaPpErKe]

I'd hope Google would sue them for copyright violation, changing their webpage in transit, and collect damages per changed page. Additionally they create confusion by diluting Google's trademarks (and those of anyone else whose page is changed). I mean this violates so many laws it isn't funny.

You could serve them with a DMCA cease and decist notice as a normal website author. Fight fire with fire.

Re:Solution: Use a different DNS server

[Frozen-Solid]

This doesn't work. I'm on Mediacom and use Google DNS. None the less if I type in http://validsite.com/invalidurlgoeshere/ rather than being served a proper 404 I get forwarded to Mediacom's private search engine. They're using deep packet inspection to hijack any default apache or iis 404 response from a website and redirect it to themselves. Level3 DNS, Google DNS, and Open DNS all work to fix the issue of my failed DNS queries being hijacked, but it doesn't fix 404s.

Re:HTTPS

[david.emery]

Short answer, yes. When I'm working on software/systems architecture standards, etc, there is a disproportionate number of Macs around the room. The value of the Mac as a platform is that it can be simple, but that it also has the full power of Unix underneath. That makes the platform appealing to both those who don't want to have to mess with their computers (like my mother) and to those of us who routinely use "su" and other such facilities. A lot of what I know about working on Unix machines fully transfers over to the Mac.

Making a machine easy to use is not necessarily correlated with ignorant users. A strong platform should support users at all levels.

Re:Solution: Use a different DNS server

[level_headed_midwest]

Ah, I forgot, you also need to add "127.0.0.1 assist.mediacomcable.com" to your /etc/hosts. assist.mediacomcable.com is the server that does the page display for their NXDOMAIN hijacking. Adding the line to /etc/hosts and not using Mediacom's DNS servers results in a "page not found" error when having a 404 error.