Vendors Say Data Protection Software Too Complicated To Use

jfruhlinger writes "With a series of major data breaches over the past few months, you'd think more and more companies would be investing in data protection software, which can help keep data secure even on systems that have been compromised. Unfortunately, even organizations that have paid good money for this software often don't use it, because, as one of the vendors admits, it's often too complicated to use."

Comments

Re:Alot of Enterprise Software is "too complicated

[AK Marc]

We just finished royally screwing up a database project. The database is mostly worthless because it assumes a set of non-existent processes. The business unit demanding the new database wanted better processes in place. But wouldn't define them. So the programmers had to put something in, and programmers who don't know what our business is have now defined our business processes (and poorly, of course) because the people demanding the magical database be built that fixes all their problems couldn't even be arsed to define what their problems were.

It's like having recipe software which you put recipes in, along with cooking instructions, and a robot makes the item. Then, once you have all the ingredients in, you realize you didn't have any cooking instructions. So you complain that the software doesn't have default cooking instructions programmed in that would just magically make cookies or cupcakes without you having to do all that extra work.

The problem isn't the software. It couldn't be any more user friendly. Just tell it what you want, and poof, it will pop right out. The problem is that the users can't be bothered figuring out what they want, so the software is at fault.