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Is the Gaming Industry Moving Online Too Fast?

RyanDJ writes with his reaction to the Sony PSN outage, wondering if our rush to online services and digital distribution for games is a bit too enthusiastic. "I love technology, I just want it to slow down. I know I sound like an angry old 'get off my lawn' kind of guy right now, but until my 8-bit Nintendo dies from plastic corrosion and age, it will continue to play any game I find just as it was supposed to. Online dedicated games, one day, will lose servers. System crashes, such as the Sony problem, will cause interruptions. I feel if we don't slow down, stabilize the current technology and ensure its safety, find ways to guarantee that items bought are permanently owned even without a physical copy, we might see a company such as Nintendo saying that online isn't worth it!"

32 of 185 comments (clear)

  1. 8-bit Nintendo is probably not the best example by rolfwind · · Score: 5, Funny

    I blew that thing so much trying to get it to work (often failing), I feel like a cheap whore now just thinking about it.

    That was the only game system that failed on me.

    1. Re:8-bit Nintendo is probably not the best example by SpiralSpirit · · Score: 5, Informative

      ...all you had to do to get it working again was to take a cotton swab with high purity rubbing alcohol and clean the contacts of the games and the system. Mine still works.

    2. Re:8-bit Nintendo is probably not the best example by MobileTatsu-NJG · · Score: 3, Informative

      All you had to do was take care of your carts and not get crap inside of them.

      The 'crap that gets inside of them' accumulates from the oh-so-terrible act of putting the cartridges into the machine. What happened was copper rubbing on copper created a nasty black gunk that'd accumulate enough to interrupt the contacts. The cartridges and the system just needed to be cleaned. The NES's cartridge loading mechanism was far more susceptible to this than the other consoles... which is funny because the design they used was specifically intended to make it look more like a VCR than an Atari 2600.

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  2. Uninformed Rant, or Sony Apologist? by Adambomb · · Score: 5, Insightful

    Honestly, this is ridiculous. I don't know if the submitter is some sort of apologist or just really lacking in the history of online gaming but online gaming and online game distribution has been around for about 25 years now give or take, and thats just one example. This would be about EXACTLY as old as the revered plastic grey box in question, give or take a couple if you were living in japan or not.

    Different networks and system have been more secure than others this whole time, and the real question is "Why would some companies risk security in the name lower maintenance costs given the number of terrible consequences these days". The PSN outage and data leak raises questions about Sony and their decision making processes, not about the state of digital distribution and online gaming in general.

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    1. Re:Uninformed Rant, or Sony Apologist? by SpiralSpirit · · Score: 4, Insightful

      It's more than that, though. I didn't move to buying stuff online until I felt there was a company/service that would be secure and have a relatively promising future (so that they didn't go under next year). The service I did choose, Steam, also mentions that should they close for whatever reason, they will release a way to play steam games without needing the steam service. This is unlike EA's system, where you need to be online to play at all - causing problems with the games who use those DRM schemes. I have games on steam I bought almost 10 years ago that I can still download and play, and often still do play. That's the benefit of it. I've also backed up a complete installation with all the games I currently own to a spare hdd, in case something untoward happens. If I want to play in offline mode, I can. Not so with the latest crop of 'always online' drm. that's sort of what this guy is saying. That being said, haven't pirate groups already cracked many of these types of games? I imagine in the future, when the servers are long gone, cracked exe files will be the only way to play the games.

    2. Re:Uninformed Rant, or Sony Apologist? by hellwig · · Score: 4, Insightful

      And yet, it took only 4 years for Microsoft to shut-down their MSN Music service. This should be the point of the article (in my opinion). However, the OP loses ground when he talks about companies like Nintendo deciding Online isn't worth it. I think consumers will decide Online isn't worth it, especially if Sony can just shut down the actual game servers when the next iteration of their console comes out. And no, it's not paranoia, remember, Microsoft shutdown all Multiplayer servers for the original X-Box.

      Sure, I have a lot invested in my Steam games, and I hope if Valve ever shuts down their servers I can at least backup my games and play in "offline mode", but we'll have to wait and see. However, as opposed to a console, my PC is still useful even if Steam does go down. If future consoles play online-only, when those servers DO go down, the consoles will be worthless, regardless of how hard you blow into them. Will the manufacturers price the consoles and games accordingly? Doubtful, not as long as there's profit to be made.

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    3. Re:Uninformed Rant, or Sony Apologist? by sqrt(2) · · Score: 2, Interesting

      I'd be careful with Steam. They make mistakes just like every company. I had my very first Steam account disabled (I wasn't cheating or hacking or doing anything wrong) and they flat out refused to even tell me why. I had used pre-paid debit cards to buy my games, and they demanded I give them my CC info I used to purchase them to prove it was really me trying to get my account reactivated. Since I didn't have the cards anymore and they were one time use I wasn't able to provide it to them. They wouldn't budge, and they repeated that since I couldn't prove I was the account holder they would not help me or even tell me why the account was suspended. I think it may have been related to using too many computers at once. I had three computers at the time that I wanted my games installed to, so I suspect this triggered some sort of fraud defense mechanism when they saw too many computers trying to use the same account.

      The result was I lost 250+ dollars in games, and now I refuse to give Valve any more of my money, and I feel justified in torrenting all their games for free until I get back what they owe me.

      --
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    4. Re:Uninformed Rant, or Sony Apologist? by blahplusplus · · Score: 3, Insightful

      Agreed.

      Just look at need for speed world. Not a bad game at all but and it's free to play but the whole point is when EA wants it gone it's their right to just shut it down. That on the whole is bad for gaming. Older PS2 games which had multiplayer shut down their multiplayer services, when you buy a game it should in theory never break and never become unavailable to you. This is the thing I hate about MMO's the most. MMO's mean revenue for game companies but it means no one gets to own the game and that sucks, especially if games keep putting online components in them which companies can simply disable or stop supporting.

    5. Re:Uninformed Rant, or Sony Apologist? by hairyfeet · · Score: 3, Interesting

      The funny part? You can get "Steam rips" all day long on P2P so frankly Steam and GOG (who doesn't have any activation at all) are the only two I really trust. BTW anybody wanting a cheap game The Witcher Director's Cut is gonna be on GOG on Tuesday for $5, so snatch it.

      But this is one of those things where "If I can't pirate it I don't want it" because as long as I can get a pirate copy I don't have to worry about something happening that would bone me or allow me not to play. For a good example I bought Bioshock II on Amazon for like $10, but I play the hacked version. Why? Because the not hacked version requires GFWL which frankly sucks donkey nuts and the last time I tried using it I spent more time fighting with GFWL than I did playing the damned game.

      I have plenty of games like the original NOLF that simply won't play on x64 thanks to shitty DRM (thanks SecuROM, may you rot in hell) but thanks to the pirates I can just extract the files off the disc and with a NoCD I'm good to go. Thanks to NoCDs cooked up by the pirates there are nearly NO games that I can't play on my new X64 system-*.

      One of the reasons I got away from consoles is I got burnt by one of the early Playstations that would scratch discs and was basically told "tough shit it's out of warranty" but with the PC I decide what runs and thanks to the pirates any game I have that is no longer supported can still be hacked and played. Between Steam, GOG, and Amazon I have more gaming than I could possibly ever enjoy, cheap prices, and no online BS if I don't want it. Thanks pirate hackers argh!

      *.-The ONLY game I've found where I can NOT run it at all is my classic MechWarrior 3, because apparently they used some old Win9x hacks and when run on a modern system you get this "bouncing tanks" bug where things bounce 100s of feet in the air making them impossible to shoot. But even games where the company went tits up like Vampire:Bloodlines I was able to play through the game once a fan made patch came out, on a console that would have been impossible. If a game can ONLY be used online? Frankly they can keep it, it isn't like there aren't literally 100s of games I haven't gotten to play yet.

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    6. Re:Uninformed Rant, or Sony Apologist? by VortexCortex · · Score: 2

      Honestly, this is ridiculous. I don't know if the submitter is some sort of apologist or just really lacking in the history of online gaming but online gaming and online game distribution has been around for about 25 years now give or take, and thats just one example. This would be about EXACTLY as old as the revered plastic grey box in question, give or take a couple if you were living in japan or not.

      Different networks and system have been more secure than others this whole time, and the real question is "Why would some companies risk security in the name lower maintenance costs given the number of terrible consequences these days". The PSN outage and data leak raises questions about Sony and their decision making processes, not about the state of digital distribution and online gaming in general.

      No. You don't get it. When you play most XBL and PSN enabled games the "server" is one of the player's consoles! The only thing that PSN or XBL is needed for is to determine which players want to play with each-other ie for Matchmaking and score tracking only.

      The matchmaking server determines NAT and optionally allows for STUN in order to traverse NAT, selecting a compatible "game server" amongst those players.

      Now, let's say me and my 8 friends all have properly configured our NAT routers -- On a console, (and some PC games) There is no where to enter the IP(s) for the games to connect to each-other. It's not like the game server code on your disk/console stops working when they take down the matchmaking server (eg: Halo2's). It's not even like the PSN or XBL "connectivity" servers are gone (they may disable the matchmaking server for a game, but the STUN and other connectivity services are still working!)

      Please think about this: I enter voice chat with a party of friends on XBL. I take out the current game and put in Halo2. In fact, all of my friends do too.... Now, here we all are STILL FUCKING TALKING TO EACH OTHER OVER XBL P2P VOICE CHAT, but our Halo2 games can't talk to each other! If just a few bytes of data were ALLOWED to tell our Halo2 games which IP (one of us) should be the server and which should be the client then WE COULD STILL PLAY ONLINE (custom unranked matches). But nooooo, MS disabled that feature -- Hey, Halo3 is out... we should use that to play, some of the DLC levels are spitting images of our favorites from Halo2! -- until they disable its server functionality (Halo Reach is out... some of its levels are spitting images of our past favorites...)

      When actually playing most online games (besides MMOs) the connection operates via P2P -- client server model, but not a single centralized server -- one of the players is the server, that's why when some people rage quit then you see: "Selecting New Host" -- they were the host. So, it doesn't really cost the game companies anything for us to play together. Our XBL Party Chat connection system is fully capable of sending a second channel of data "Game=Halo2; IP=10.6.6.6; Port=5309" -- IT ALREADY TELLS ALL MY FRIENDS WHICH GAME I'M CURRENTLY PLAYING as visible in the "friends" menu item, and IT ALREADY TELLS THEM MY IP ADDRESS so that P2P chat works! It even lets me send "game invites" to my friends............ What The Fuck! I hate DRM!

      The answer is that Game companies want their older games to die. End of artificial life expectancy is used to force you into the next iteration -- force you to upgrade. (NOTE: Windows XP will be EOL'ed in a little more than 1000 days just for this same purpose -- whereas my company pays coders to support their systems still running "officially unsupported" RHEL 2 and backport security fixes because it's still cheaper than migrating away from that system).

      Additionally, I have 2 Xbox360s. One for guests. My teenage brother frequently spends the night, so I got another XBox (Which is lame because I can still only play on one due to DRM I have to s

    7. Re:Uninformed Rant, or Sony Apologist? by Waccoon · · Score: 2

      The service I did choose, Steam, also mentions that should they close for whatever reason, they will release a way to play steam games without needing the steam service.

      By "close", I assume they mean shutting down their primary source of income, a publishing network?

      I think a more realistic assumption is that "close" means the company going under. If that happens, I don't think the decision of releasing the keys will be up to the developers, but up to the owners/stockholders, such as what will happen when assets are sold off.

      No thanks, I'm not going to trust a company that says they will do the right thing if they "close", because whoever was in charge before won't be when the doors are shut.

      I also don't trust any company that bundled a marketing system with one of their games, or else I can't use the game, or at least some of its promised features. My dad loved HL2, but I went without because there was no way I'd have a background process running on my machine 24/7 for no good reason.

    8. Re:Uninformed Rant, or Sony Apologist? by VortexCortex · · Score: 2

      i have a drawer full of pc games that don't work on my pc unless i install windows 95 or something. tbh i might as well throw them out, there's no way i'm ever playing them again.

      That's funny, I have several shelves of PC games from the MS-DOS era, and Win95+ that run fine on my Linux machine via DosBox and/or Wine. In fact, I have a VM images of Win3.1 all the way to Win7, and I expect all of the games that I can play in my (hardware supported, no overhead) virtualized environments for the foreseeable future.

      You're throwing them out because you nolonger care to play them, not because it's impossible to play them -- You haven't even searched at all for the answer to your "problem".

  3. Sounds practical by Kenoli · · Score: 3, Insightful

    After all, there's lots of profit in making sure your games remain playable for decades.

    1. Re:Sounds practical by Dogtanian · · Score: 2

      There actually is. People will play your game and see your company logo for decades. They will come back to the game again and again. Never underestimate the power of nostalgia.

      This assumes that companies are looking 20+ years ahead, which is rarely the case. Heck, the people who run most publicly-traded American companies don't even look 5 years ahead.

      And remember that people get nostalgic about Atari, but that whether such nostalgia benefits the present-day "Atari" is irrelevant since their only connection with the original "true" Atari Inc. (which has long since ceased to exist in any meaningful way) is that they (i.e. Infogrames) bought the rights to the name a decade or so back.

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  4. It's a fair point. by Bruce+McBruce · · Score: 2

    I tend to agree with this. There's quite a few problems with digital distribution that still need to be ironed out - not least of which is actual bandwidth consumption in non-US countries. Not everyone has an unlimited download connection, and with games getting larger and larger these days it does raise the concern that it'll cut into the ability to feasibly get it to potential consumers.

    In Microsoft's case, their digital distribution of most games cost as much if not more than what it costs to buy the game in a store, with no potential for resale. They're pricing things all wrong, and it's a huge download. I can't say I know about what Sony and Steam are doing as far as that goes, but I am aware that there's been a few pretty large bungles as far as DRM has gone.

    Until this kind of problem gets fixed, I'm all for keeping physical copies of my games.

    1. Re:It's a fair point. by RagingMaxx · · Score: 2

      I live in Australia, where we are only just starting to get "unlimited" broadband plans. I don't believe there's a very high uptake of these plans at the moment because they're relatively new, and to be fair the bandwidth allowances for quota plans are typically quite generous.

      But in regards to the main point in your post, the bandwidth consumption issue, about half of the major Australian broadband providers host a Steam mirror for their subscribers. My ISP, Internode, has several regional Steam mirrors ensuring that I almost always get peak transfer on new games and updates, and it doesn't come out of my monthly quota. Other ISPs, typically cheaper ones, do not provide a quota free mirror, so my friends on TPG for example had to make damn well sure they had enough quota left over for Portal 2 on release day. This is a tradeoff between a cheap and a high quality service.

      Perhaps where you live you don't get a choice between service providers, but maybe you and some of your gaming buddies could put together a petition to get your local ISP to set up their own quota free Steam mirror.

      Personally, I like Steam's ease of use and great pricing. What I don't (always) like is forced updates, which every so often cause major bugs and can't be rolled back. It's a real shame when they roll out a Steam client update on Friday which borks your ability to play games, and it doesn't get fixed until several days later. That, in combination with a slightly buggy "Offline mode", would be my major complaints against Steam.

    2. Re:It's a fair point. by drzhivago · · Score: 2

      I'm not really sure if you know what you're talking about. Xbox Live has been around in its current incarnation for 5 years. Not only can you digitally buy the smaller online games, but they even sell (some) 360 games that way now. That doesn't seem to be crashing and burning. I don't think Sony had any major problems before this current one, either.

      Also, id as a major company? They make great tech, but as a game company they've been a nonfactor for a very long time.

  5. It is incompetence with regard to IT security by gweihir · · Score: 4, Insightful

    Nothing about "too fast" here. Having your databases with customer data not adequately protected is just plain old incompetence. Same as with RSA on SecureID. My guess is IT security (and possibly network maintenance) spending is decided by managers without a clue, and on the other side the "engineers" supposed to operate the network securely are also incompetent. With just one of both parties screwing up, you do not get into a mess like this.

    Caveat: I am a IT security consultant, and, yes, it is not only as bad as you think, corporate IT security is usually worse. There are a few players that really get it and these often in addition pay people like us to make sure they did get it right. But those that do not get it usually only go for help if they are forced to by outside forces. It is quite clear to me in what class Sony falls. Not a surprise either, this had to happen to them sooner or later.

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  6. New-Gen Reliability by Lysander7 · · Score: 2

    The only issue I've had with the latest generation of gaming consoles is their longevity. Two 360's, a Wii, and now a PS3 have died within two years, whereas I can still play my N64, PS1, NES, and Gameboy. It's pathetic how much they sacrifice to maintain their profit margin.

    1. Re:New-Gen Reliability by Nethemas+the+Great · · Score: 2

      Consider micro ATX and smaller form factors or a notebook for that matter. It's perfectly possible to have a reliable, powerful platform in a tiny form factor. The problem is simply in trying to build them too cheap with low grade components and underrated power supplies, and insufficient cooling. Modern consoles are typically sold cheaper than their cost to make, if they can minimize the loss they will.

      --
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  7. Loss of private servers and LAN play by Hamsterdan · · Score: 2

    What about giving back those features?

    Starcraft II and Transformers WFC come to mind...

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    1. Re:Loss of private servers and LAN play by Hamsterdan · · Score: 2

      Oh and yes, I love to have the physical media on hand too...

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  8. Yer about five years late by lanner · · Score: 5, Insightful

    Former gaming industry guy here, who worked in the online (MMO) space for games (mostly PC).

    It's incompetence. That's all. The gaming industry is full of excited youthful noobs who are willing to work 50-60-or-more hour workweeks in exchange for working "in a cool industry" and occasionally getting a free tee shirt or some other crap.

    The "online" portion of most game shops is seen as sort of like support. In fact, I've seen several places (some of them failed) where the online management (sysadmins, networking guys, etc) was actually manged by the online support person -- the same person responsible for level-1 customer support goons.

    Since it's not programming, not art, not design, and not the "core" part of making the game, it's just something necessary sucking money away from the people who really deserve it, so it gets minimal attention.

    That's all.

  9. Dedicated servers are a problem by Anonymous Coward · · Score: 5, Insightful

    Get rid of this dedicated official server bullshit that we have to deal with, it gives me a headache when we all live within a block from each other in Australia but suddenly get shunted onto a US East server with 400+ pings. I understand why you would have to do it for something like an MMO, but a two or four player game? Ugh. Hamachi shouldn't be a requirement when you want to play games with brosefs without dealing with network shenanigans

  10. Don't lay Sony's stupidity on the rest... by Leslie43 · · Score: 3, Insightful

    Don't lay Sony's stupidity on the rest of the industry.

    Just because Sony was too stupid/in a rush/incompetent to encrypt everything like they should have, doesn't mean everyone is moving too fast.
    It just means whoever decided not to waste time on encryption, should have their head sitting on a stake at Sony Software HQ as a warning to others.

  11. The Industry Interests != Your Interests by nsolon · · Score: 2

    TFA makes the flawed assumption that the gamer's individual interests align with the industry's. The industry has an interest in making you buy as many copies as they can and they have an interest in obsolescence.

  12. Bad news. by fuzzyfuzzyfungus · · Score: 4, Insightful

    I'm afraid that the poster is simultaneously correct, and totally missing the point.

    Is it overwhelmingly the case that games are trending toward(and many are already there) a place where they will be somewhere between crippled and bricked when some ill-thought-out online integration or financially shaky company bites the bullet? Hell yeah. Are those same games increasingly likely to be locked down as hard as the publisher can lock them, ensuring that hacking together a 3rd party equivalent will be pretty tricky? Yup. In that sense, he is entirely correct.

    However, he seems to be under the impression that this is some sort of honest mistake, a product of over-enthusiasm for cool gizmos among developers. Wouldn't that be nice. Beyond whatever bare minimum is required to sell the thing, longevity is a defect, not a virtue, from the perspective of the seller. After they get paid, you are a cost center, not a customer(Obviously, rank incompetence like having your walled garden go down during a major launch isn't in the seller's interest; but things like that are only a major deal because multiplayer functions are increasingly being forcibly centralized, rather than made a server offering that any player can run). People happily playing classic games are of no financial utility. I suspect that we will see much more of this, and it will not be by accident.

  13. a billion Chinamen can't be wrong by Kevin+Fishburne · · Score: 2

    You said it man, "Nobody fucks with the Jesus". In any case, the bottom line is that the games industry is quickly getting FUBAR, in the literal sense, and our terribly intelligent population doesn't care if they can't play a single player hard-copy game when the network's offline until it goes offline, which is rare and won't be enough to cause a ground-up revolution. While I'd like to have some feel-good explanation for this, I think people may just be too damned stupid to look past their nose while our corporate gaming overlords laugh their way to the next generation of ass-pounding excuses for digital interactive entertainment. Build your gaming bomb shelters now, as that's all you'll have 'til the silicon in your Intellivision dies. Mine still works. There should be a new category of software (unless someone's already described it) called Tempware, which describes software that only works if some other shit completely outside of your control works with it.

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  14. items bought are permanently owned by Chas · · Score: 3, Insightful

    find ways to guarantee that items bought are permanently owned even without a physical copy

    That's just it! These companies don't WANT you to "permanently own" anything. This way they can sell it to you over and over again.

    And, with the move to online distribution, they have grasped you at the base of your snarglies because when THEY decide it's time for you to upgrade, they simply shut down all the older stuff. Period.

    And the lack of a physical copy simply gives them even more leverage.

    "We have no record of you ever buying anything through us. Sorry! Maybe it was the PSN hack a few years back! Heheh! PAY UP!"

    --


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  15. Buy without DRM by lucian1900 · · Score: 2

    Just buy games without DRM, or at least the games you really care about. Also, donate to all open source emulator and server re-implementations you care about. It'll reduce the pool of games you can peruse, but not that much.

  16. GoG to Your Rescue by oakwine · · Score: 2

    "find ways to guarantee that items bought are permanently owned even without a physical copy" Try GoG, www.gog.com. Buy game, no DRM. Put installer on CD if you want. GoG has no client that must run in background. Games on GoG a bit old, but probably a huge improvement on Nintendo. That being said, Steam, Impulse, D2D all work. Bunch of 'em out there.

  17. Not "online gaming", DRM by Animats · · Score: 4, Insightful

    Online gaming, as in a MMORPG, is fine. What's seriously objectionable are supposedly standalone games that insist on constantly checking in with a DRM server to work at all. They should forbidden the use of the term "buy" or "sell" in advertising, and should be required to advertise their products as rentals.

    Nor should PC game installs require administrator privileges or installation of services. Game companies can't be trusted with those privileges given their track record.