Doctors To Patients: First, Do No Yelp Harm

theodp writes "When he walked into the dentist's office, Ars Technica's Timothy B. Lee was looking for cleaner teeth, but was shown the door after expressing outrage at being asked to first sign a 'mutual privacy agreement' calling for him to transfer ownership of any public commentary he might write in the future about his experience to the good doctor. Lee reports that similar censorious copyright agreements are popping up in doctors' offices across the country. 'Doctors and dentists are understandably worried about damage to their reputations from negative reviews,' writes Lee, but 'censoring patients is the wrong way for doctors to deal with online criticism.'"

Comments

Should take more of a shrink-wrap license approach

[Valacosa]

What are they thinking? The doctors aren't thinking outside the box enough. Really, instead of getting people to sign old-fashioned contracts, they should emulate the EULA. You know, by putting up a plaque in their office which says something like this:

By entering this building, you agree to transfer to this establishment copyright on all creative works you own including but not limited to written works, drawings, photographs, spoken-word works, in perpetuity.

Amateurs.

Re:If your doctor or dentist actually needs this..

[rotide]

I'm not sold on this. If I was a dentist, lets say, and I want good reviews, I'll ask my customers to please rate me on such and such a site. You will _always_ have bad reviews and as a person who frequently reads reviews, I know how to filter out good and badly written reviews. If there are 10 great reviews and one complaining that the service wasn't covered under insurance or something like that, I wouldn't hold it against the dentist.

What's even more interesting, is that I actively seek out the bad reviews. When it comes to game reviews, for example, I go to the compilation sites like gamerankings etc, and purposely read the reviews that rated the game the worst. You can tell a lot about a game by the way the critical reviewers tear it apart. Maybe they only gripe about the graphics or something that just doesn't matter to me. If that's all they can muster, I can usually count on a quality experience.

Same happened when I was searching for a new dentist. The one I picked had some negative reviews, but they all boiled down to "while they were friendly and made you feel at ease.. (some complaint about money here)." So the negative review may or may not hurt "my" dentist in the long run, but I picked him because of the CONTENT of those negative reviews. The worst thing people could say was some of the stuff he did didn't end up covered fully under their particular insurance plans, that sucks, but it's your job to make sure the work will be covered before submitting to it!

In the end, the ones that censor reviews, usually have a reason why they fear them.

Duress?

[RingDev]

I would be curious if the threat of withholding health services could be considered duress.

-Rick