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Motorola CEO Blames Open Android Store For Phone Performance Ills

angry tapir writes "Motorola's CEO blamed the open Android app store for performance issues on some phones. Of all the Motorola Android devices that are returned, 70 percent come back because applications affect performance, Sanjay Jha, CEO of Motorola Mobility, said during a webcast presentation at the Bank of America Merrill Lynch Global Technology conference."

6 of 384 comments (clear)

  1. 3rd party apps? by gslavik · · Score: 5, Funny

    Does he mean things like motoblur?

  2. Re:Wow there is a first.. by Anonymous Coward · · Score: 5, Informative

    They continually fail to address glaring issues with many of their Android products. They are often harsh when dealing with customers over on their support forums (I'm looking at you, Matt!) and they almost never give a straight answer. The whole "I have no new information" spiel is really getting old over there.

    Now I understand that many products have their problems. However, Motorola are just stupid when it comes to fixing them.

  3. "Top" needs to be standard on smart phones by Anonymous Coward · · Score: 5, Insightful

    Because of the black box nature of smart phone, developers of smart phone applications are never held accountable for the resources their application consume. It should be standard to be able to see the amount of CPU, RAM and network I/O each application is generating so that hogs which cause performance, battery life or network overages can easily be spotted. As far as I can tell, neither Apple, Google or Microsoft has taken seriously exposing this type of data as a standard part of their phone software stack. Hence, we are left in situation similar to when the food industry was not required to put a break down of the nutritional information of the food The smart phone users have apps contributing "fat" and "sugar" into the smart phone's diet without any hard numbers to evaluate that impact.

  4. Well, I have a Moto Android phone by toonces33 · · Score: 5, Informative

    A Cliq, to be precise. And if I could, I would return the thing, but I only have 6 months to go on the thing and after that I can get another phone. And I can pretty much guarantee that the next phone won't be a Moto phone.
    The problem isn't the app store - the problem is that Moto builds crappy phones, and is then unable to provide updates in a timely fashion.

    Some of the problems with Moto phones are just that they choose underpowered processors or more limited memory, and if you get too many apps installed the phone just dogs down. There are times that I press something, it takes a good 30 seconds before the phone responds. If I uninstall a few apps, it goes much better.

    Motoblur is the 2nd issue I have with those phones. While Moto denies it, I suspect that in part it is the reason why they have such difficulties providing updates to the phones. My wife has a Droid and that doesn't have Blur, and they have no trouble getting updates out the door.

  5. Motoblur by mjwx · · Score: 5, Insightful

    Does he mean things like motoblur?

    Yep, the original Droid/Milestone was lighing fast running 2.1 and 2.2. When moto started to shoehorn in Motoblur they all of a sudden got really slow.

    Same with HTC Sense but HTC are at least smart enough to chuck in lots of extra RAM to handle their bloated interface. I've been running Cyanogenmod on my Desire Z since 3 days after I got it and I've been more then pleased with how fast it is, Cyanogenmod uses ADW launcher which has a crapload of features (so much so it suffers from Kitchen Sink-itis) but is still very very fast.

    I used to be a fan of Android on Moto, but between locked bootloaders and crappy social network based interfaces that slow everything down have completely changed my opinion on Moto. They are floundering because of bad design decision in using Motoblur, not because of Androids openness.

    After HTC and Samsung, I'd rather buy a Huawei phone simply because they used the vanilla interface.

    --
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  6. Re:He raises a valid concern and offers a solution by Kitkoan · · Score: 5, Insightful

    Only problem is, Motoblur is the application that will drain 35 percent of the phone's power and you can't get rid of it. Its sluggish and a power hog.

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