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New Tool Shows Would-Be Emailers If You're Swamped

alphadogg writes "A Georgia Tech researcher is taking aim at email overload with a new tool that shows people thinking about messaging you just how swamped your Gmail account is, in real time. Assistant Professor of Computing Eric Gilbert's research project, taking the form of the freely available 'Courteous.ly' service, which does require you to allow access to your email account (initially the service only works with Gmail). 'Courteous.ly helps manage expectations and lets people choose to send mail when it's best for you,' he says." This sounds like an ugly thing to game, though -- it seems like a good way to keep score in a mailbombing.

7 of 82 comments (clear)

  1. No, please. No. by Bloodwine77 · · Score: 5, Insightful

    The beauty of email is you can determine when to reply to a message or send correspondence. Compared to talking on the phone, email is less stressful, especially if you are doing support.

    This tool would make it where people could say, "Why haven't you responded to me? You don't look like you have a lot of other emails coming in so I am sure you read my message".

    I do not know if I am alone, but I refuse to ever let my email client send those email-has-been-read notifiers to let the sender know I got the email. People do not know if you got their letter/bill/request/mailer in your postal mail box, and people do not know if you have listened to your voicemail or how full your voicemail box. Why the heck should I give them insight into my email inbox?!

    1. Re:No, please. No. by tgl · · Score: 5, Insightful

      Yup, my reaction exactly. Whoever wrote this tool completely failed to get email. It's not IM, and that is not a bug.

    2. Re:No, please. No. by ccabanne · · Score: 4, Interesting

      Exactly, it is a feature of email. I've suggest adopting slow email; eventually people will expect to get a well thought out reply from you within 24 or 48 hours --- http://notes-from-a-sticky-wicket.blogspot.com/2008/03/my-slow-email-movement.html

  2. Fine print by aBaldrich · · Score: 4, Informative
    http://courteous.ly/consent

    CONSENT DOCUMENT FOR ENROLLING ADULT PARTICIPANTS IN A RESEARCH STUDY Georgia Institute of Technology, Project Title: courteous.ly
    Investigators: Eric Gilbert, Ph.D.
    Protocol and Consent Title: H11133
    You are being asked to be a volunteer in a research study.
    Purpose

    The purpose of this study is to understand if exposing hidden aspects of social media makes the media better. We also want to investigate whether courteous.ly makes an impact on the overall amount of email participants receive. We will enroll as many people as come to our site in this study. In addition to providing a useful tool, we also may contact participants for future email studies. Whether you choose to participate in a future study is up to you at that time. By default, you will be opted out of future studies. Your future decision will not affect your use of courteous.ly now.

    Participants in this study must have a Gmail account and must be 18 years or older to participate.

    If you choose to give courteous.ly access to your Gmail account, the application will compute a measure of your email load. It does this by counting the number of messages in your email folders. The values for your email load can only be "light," "normal," or "high." courteous.ly will generate a unique url for you to put in your email signature. The intent of the custom url is for your email contacts to be able to see your real-time email load. The sign-up and configuration process should take you about 10 minutes.

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  3. Re:How Many Ways Can This Be Used by Jeremiah+Cornelius · · Score: 4, Insightful

    Oh. Look who isn't home.

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  4. "require you to allow access to your email" by farnsworth · · Score: 4, Insightful
    I am kind of astounded at how easily people give away access to their email accounts, no matter how harmless the intent of the email is. I got swamped by invites from facebook when several of my friends gave it access to their address books. Now that's just annoying, but is this guy's security up to the same level as gmail's? I tend to doubt it...

    As an aside, what the hell happened to slashdot? A couple days ago it was its usual tolerable self, but now I have the most garish ads for Adobe authoring tools and groupon and nonsensical cloud virtualization things, and it's slow as hell. I am happy to co-exist with ads if they pay the bills, but these ads kind of ruin everything. Is slashdot on its last legs?

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  5. Re:How Many Ways Can This Be Used by FatdogHaiku · · Score: 4, Funny

    Hey, you're only being asked to open your email account to a domain registered in Libya, it's not like anything bad could happen...
    crap, I think I broke my own sarcasm meter.

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