FBI Seizes Servers In Virginia

Axolotl_Rose writes "The FBI has seized servers belonging to several clients of a hosting company in Reston, VA, disrupting service for many other clients. 'In an e-mail to one of its clients on Tuesday afternoon, DigitalOne’s chief executive, Sergej Ostroumow, said: “This problem is caused by the FBI, not our company. In the night FBI has taken 3 enclosures with equipment plugged into them, possibly including your server — we cannot check it.” Mr. Ostroumow said that the FBI was only interested in one of the company’s clients but had taken servers used by “tens of clients.” He wrote: “After FBI’s unprofessional ‘work’ we can not restart our own servers, that’s why our Web site is offline and support doesn’t work.” The company’s staff had been working to solve the problem for the previous 15 hours, he said.'"

Comments

Restore from backup?

[gmhowell]

Couldn't they restore their customers' sites from backup?

Re:Restore from backup?

[scdeimos]

Restore to what? From what I've read DigitalOne's a co-lo customer and the FBI's taken all their physical hardware.

Re:Restore from backup?

[Michael Woodhams]

I've been around long enough to remember the Secret Service raid on Steve Jackson Games, which was the triggering event for founding the EFF.

Most companies don't have "The Feds turn up with search warrants and take all your stuff, including backup tapes" as a threat they plan for in their backup strategy. Off site backup doesn't protect against this.

I don't know what the problem is in this case - whether the backups were also seized, or that they simply lack the hardware to restore on to.

Re:Restore from backup?

[Black Parrot]

Of the data, yes. Of the hardware, which is currently missing, not really.

Really? I copy my hardware to my 3-D printer every night.

Re:Restore from backup?

[CAIMLAS]

If the FBI has taken a full rack or more of equipment (as the article suggests), and they're a small shop, it would seem to me that a day or more is not an unreasonable recovery time.

Also, a hosting company may not actually do backups for customers, they may just 'rack and manage' on an exigent basis, leaving day-to-day to the customer.

Look, it's more than possible for a single guy to manage a half dozen racks of equipment on his own w/o much issue. Two, three guys, done right with good infrastructure, could do a couple dozen. We're not talking about anything complex, just simple single servers running an application or three. In this situation we're talking about a web hosting company, where they're constantly doing piddly 'little' things but almost always running short staffed. Switching is done by one guy/group, and the server maint by others. There is no room for 'disaster recovery in an instant' here. It'll be all up-hill, in the snow, in January, on Mars.With a higher than expected gravity.

Those same three guys are going to be hard pressed to rebuild their own infrastructure in day, too, backups or no backups. Figure it's noon before they even get chassis from Dell/IBM/HP to replace the ones stolen by the FBI that had their infrastructure on it, and then they've got to rebuild the racks, too - cabling, racking, and hardware RAID (like that doesn't take forever to perform). Considering it takes, what, 10 minutes? on some of these newer IBM servers to boot, this is hardly surprising. Add to all that the fact that their tape backup system, their disk backup system, and/or infrastructure switches may have been taken, and you've got a huge, huge headache. It takes, what, a day for two guys to simply install, cable, and rack a single rack chassis (guessing here) to all 40+ Us? And realistically, you can't have many more than 2-3 guys doing the work.

I'd be surprised if they got back up to 'fully operational' within 2-3 days. I'll be impressed if they don't go out of business.

Re:Restore from backup?

[AmiMoJo]

Is there any penalty for the FBI grabbing the wrong servers or causing massive disruption to innocent people?

I have always found it troublesome that law enforcement seems to be able to smash your nice front door down, take all your stuff, sit on it for a year or two for "analysis", wipe the HDDs and eventually give it back to you, and meanwhile you lose your job*... Yet there is no come back for them. No matter how badly the bungle the investigation, how much collateral damage, how much it screws up your life. I can understand the need for law enforcement to operate without fear of being liable for large sums of money, but there should also be some kind of compensation fund for the wrongly accused and innocent bystanders.

* That actually happened to the admin of the Oink BitTorrent tracker, who was eventually found innocent of all charges.

The FBI should try that on cloud hosting

[initialE]

1. Take the servers
2. There is nothing on the servers - take the Storage
3. The storage is remotely replicated - pull the remote storage
4. You can't pull the remote storage, you don't have jurisdiction overseas

Solution

[PPH]

Host offshore.

Re:Solution

[TooMuchToDo]

The hosting company I co-own with the rest of my employees is mid-sized (several million a year, but under 10 people), but we operate this way. Equipment is owned by corporations incorporated in the jurisdiction where it resides on a country-level basis. We own gear in the US, the EU, Japan, China, and Australia. No corporate entity is tied to another, and resources are redundant through the infrastructure. Come to me in the US with a subpoena for anything on any of our gear outside the US? Fark off. When the hell did people give up on their principles?

Civil and criminal liability

[dgatwood]

I think it's time to hold the FBI to the same standards that they would hold the rest of us. If I went in waving a gun around and demanding to walk away with somebody else's server, they'd throw my ass in jail.

If they want access to a particular client's content, they can go through the same process as a DMCA takedown request or a backup request would. They make a request, the company yanks that customer's access, then clones that customer's data onto a new drive, then hands them the drive.

As far as I'm concerned, every single client of this ISP ought to sue the FBI for the damage they caused—for the downtime, for the loss of data, for the time spent trying to reach the ISP to figure out what was going on, for the cost of any failover hardware or service that they had to pay for in lieu of that service, etc. If the FBI had to pay out a few million dollar settlements every time they pulled a stunt like this, they'd think twice about acting like a bunch of thugs, and they would go through proper channels and do their investigation in a way that doesn't cause collateral damage.

There's simply no excuse for such sloppy investigative work. If they screwed up so royally with the servers, you have to wonder how many grievous errors they made in other areas that would lead to the evidence being declared tainted, criminals going free, etc.

Re:Civil and criminal liability

[icebike]

You can try to file a suit, but you probably wouldn't get anywhere.

The Federal Tort Claims Act was enacted by Congress in 1946 to allow citizens to sue the federal government. Prior to that you had to get something
passed by congress in order to sue the government.

From http://www.finchmccranie.com/refresher.htm

While the passage of the FTCA constitutes a limited waiver of sovereign immunity, Congress specifically limited the government's amenability to suit in a variety of different circumstances. In 28 U.S.C. 2680, Congress specified that its limited waiver of immunity would not apply to the following claims:

(a) any claim based upon an act or omission of an employee of the government, exercising due care, in the execution of a statute or regulation, whether or not such statute or regulation be valid, or based upon the exercise of performance or the failure to exercise or perform a discretionary function or duty on the part of a federal agency or an employee of the government, whether or not the dis- cretion involved be abused; ...

So you see, you are effectively shut down before you get to the courthouse steps. All they need do is say "We had evidence that all servers we took were involved" and there is nothing more you can do. You will not be granted the ability to examine that evidence.

FBI: Driving businesses out of the country

[mykos]

I think most of the smart IT people are beginning to view the U.S. as a threat to their business. If U.S. investigative agencies can disrupt dozens, or even thousands, of innocent individuals and businesses with impunity, why the hell would anyone take the risk hosting in the U.S.?

Re:FBI: Driving businesses out of the country

[isorox]

I think most of the smart IT people are beginning to view the U.S. as a threat to their business.

Your link leads to an article complaining about shutting down "websites involved in copyright infringement, the sale of counterfeit goods or child pornography", among other things. I doubt most smart IT people are involved in criminal enterprises. If most of the "smart" people you know are, maybe you should think about moving to a different part of the industry. And when I say different, I mean legal.

 

Unless you run your own data center, and have multiple upstream links, you may be relying on a data centre that someone else is hosting those things -- either knowingly, or because a single box was compromised.

If you're not a beomouth fortune 500 company, chances are you've got a couple of physical machines in a colo, or even just a VM or two. You have no control over who Rackspace rent their servers and space too, so when the FBI come calling, you lose money.

Re:Does the Constitution still mean anything?

[icebike]

Responding to your title, "Does the constitution still mean anything", the answer is NO.

Just about here is where I get jumped on by everybody who supports the Constitution and hold it dear. Who doesn't?

But the point is, nothing written in the constitution means anything any more, and hasn't for a long time.
Every sentence and every clause has been violated and circumvented by a web of laws and rulings such that any citizen who points to the constitution in his defense is laughed out of court. In the legal profession, an appeal to the constitution is a huge inside joke. The sign of a rube. A target to be fleeced.

Re:Not extreme

[hawguy]

I am a federal agent (non-FBI) who has seized large amounts of digital evidence. In criminal cases, you need entire hard drives so you can do forensic extraction. Can you ask the ISP to retrieve the data for you? Yes. However, it depends on 1.) Is this an email address or a large organization with colocated servers. 2.) How much do you trust the ISP? (based on past actions, size, clientele, etc.). BTW, if you search large companies who have their congressman on speed dial, you can be assured that the agents and judge have evaluated the impact to legitimate business vs illegal activity.

I'd think that the same thing applies when the FBI sees a suspect enter a parking garage - they know he entered the garage and are pretty sure that he hid his contraband in a car. The garage owner might be working with the suspect, so they can't trust him. The question is, can they seize all 200 cars in the garage and tow them back to be disassembled and searched to be eventually returned to the owners, perhaps no longer in working order? Would any judge allow that?

If the answer is no, why is it different with servers?

Re:Not Surprised

[sortius_nod]

To think that a law enforcement agency, and yes, that's all they are, can walk into a premises with a warrant for specific information and take most of your equipment goes against the whole idea of "freedom".

Unfortunately this is not the first time the FBI have done stuff like this, just watch Freedom Downtime (actually about Kevin Mitnick) and see what happened to Bernie. It's been happening for decades to people who haven anything to do with hackers, why not go after company equipment now rather than your dad's computer?

Re:Cloud

[billcopc]

(unless it's been bugged)

You just negated your own argument. Sorry, man, do not pass go. Do not collect 200 karma.

Law enforcement needs to decide on a firm, reliable way to identify those responsible for cybercrime, to punish them and ONLY them, not the people who happen to be providing service along the way.

Do they shut down the power company every time the crooked DEA finds a grow op ? No, because the power company is simply providing a service irrespective of usage. We need to start treating the internet like any other utility, since that's what it has become. Want a site shut down ? Track the IP, look up Whois, call the ISP, follow procedure. Randomly and illegally seizing property is NOT going to solve any problem. It will only incite more to rebel against the broken legal system.

Go ahead FBI, ruin someone's business and livelihood over fabricated evidence and feeble-minded assumptions, but don't act surprised when that ex-entrepreneur shows up at your doorstep with a bottle of jack and a loaded shotgun. Actions have consequences, and abuse of power merits the harshest consequences of all.

Re:The reason they took the whole rack....

[fluffy99]

They don't need to keep the whole rack powered, just the one machine they are interested in, they could power down the rest of the rack and a off the shelf UPS could run it for plenty of enough time to get it to a truck with a inverter on it.

As for the "magic splicing" it is not hard to do, anyone with a basic understanding of electric circuits can splice two live cables together.

There is a product called HotPlug that is meant for seizing assets without powering them down. It works pretty slick. Basically, you plug it into the same power strip, flip the switch and unplug the powerstrip from the wall. You can also splice into the cord or outlet if needed.
http://www.wiebetech.com/products/HotPlug.php

Re:Machines won't be coming back

[X0563511]

Which is bullshit.

The equipment needs to be kept until guilt or innocence is determined. At that point, any equipment belonging to an innocent needs to be fucking returned.

It's larceny otherwise. Can't understand how they get away with this...

It's not even like I'm saying compensation should be issued! Just an "our bad, here's your stuff!"

Re:Not Surprised

[silas_moeckel]

Funny they have asked for just that.from hosting companies. They do not seize the phone companies computes when they have a warrant for info, they send the paperwork and the phone company sends the data. I've been at the receiving end of FBI warrants in hosting companies we package up what they need and even bill them for our time. Unless they had reason to believe that the hosting company or it's staff were part of the criminal activity there is no reason to do this. Sometimes they were even smart enough to ask us to leave it up and sniff it's traffic for weeks at a time.

As far as avoiding this sort of thing it's no different than any other major disaster you need backup servers with a different provider a good physical distance away.