Slashdot Mirror

← Back to Stories (view on slashdot.org)

Android Phones More Prone To Hardware Problems

Posted by Soulskill on from the that-button-doesn't-work-on-mine-either dept.

adeelarshad82 writes "A nearly year-long study conducted by WDS on 600,000 support calls has found that Android phones are more susceptible to hardware faults than other types of devices. '14 percent of all technical support calls for Android devices could be traced to a hardware fault, versus 3.7 percent for RIM BlackBerry, 8 percent for iPhones and 9 percent for Windows Phone 7 devices.' WDS attributed the gap in hardware faults to the disparity in OEMs that manufacture Android devices."

2 of 220 comments (clear)

  1. Nearly year long ? by Pop69 · · Score: 3, Interesting

    I thought WP7 devices had only been available for about 6 months ?

  2. Re:Of course - its by design! by fuzzyfuzzyfungus · · Score: 3, Interesting

    I suspect that it may be slightly more than low end, crappy hardware:

    Some(by no means all, sadly) of the cheap dumbphones are both cheap and nigh-immortal, because nobody gives a damn what CPU they are using or how many UberMarks they get on some benchmarking suit that wouldn't fit in the onboard storage anyway. This means that, while they certainly don't use fancy parts, they are polished and solid designs.

    The Android low end is extra unfortunate because it suffers from cheapskate-itis and much of the hardware gets churned and replaced by a different design all the time.