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Office 365: Suffer 18 Days' Outage, Still Pay Half Price

Posted by timothy on from the you-ungrateful-whelps dept.

rtfa-troll writes "Microsoft is preparing its customers for plenty of outage time according to the Register, with a scheme for Office 365 which will give customers some money back. The offer seems to be Microsoft's answer to Google offering a '100% uptime guarantee' (they even pay for maintenance time) The most interesting thing about the scheme is that you can have a one and a half day outage every month (or is that 18 solid days a year?) and still expect to pay half price. I wonder Microsoft have put the Sidekick management in charge of their customer's data. Looking forward my expense forms have getting eaten by the cloud so I have to fill them in again."

6 of 137 comments (clear)

  1. Re:Typo in title by pushing-robot · · Score: 2, Insightful

    So it's advertised as Office 365, you're paying for Office 356, but getting Office 347.

    Yeah, that sounds like Microsoft.

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    How can I believe you when you tell me what I don't want to hear?
  2. Data loss is your own fault... by bjwest · · Score: 3, Insightful

    Looking forward my expense forms have getting eaten by the cloud so I have to fill them in again.

    Especially this early in the life cycle of this "cloud" crap. Any expectation of not loosing your data if you don't keep a backup yourself is entirely your own fault.

    Besides, I though we left terminal computing (either smart or dumb) back in the '80's. Screw that crap, I'll keep my data and aps on my own computer, thank you.

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    --- Keep the choice with the user..
  3. The cloud is horribly unreliable. by Shoe+Puppet · · Score: 5, Insightful

    The cloud is horribly unreliable. You should continue using Windows and Office instead.

    -- Microsoft.

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    (+1, Disagree)
  4. Slashdot... by LBArrettAnderson · · Score: 2, Insightful

    Come on, guys. It's just a SLA. You get a full refund if it's more than 5% downtime (18.25 days). You get half off for 99% to 95% uptime , and 25% off for 99.9% to 99%. Do you really think they're expecting to give these refunds? No. But it's there in a contract just in case. I doubt many people will even get the 25% refund. 99.9% isn't by any means terrible.

    Write an article when it actually goes down. The mindless /. MS bashing needs to stop.

  5. Re:This is the reliability of Cloud Hosting? by Anonymous Coward · · Score: 2, Insightful

    Then 4 hours later dell gets you the replacement part. Not 18 days later.

  6. Re:Speaking of typos . . . by Skater · · Score: 3, Insightful

    We're going through a process of dumbening.