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How Google Killing Accounts Can Leave Androids Orphaned

jfruhlinger writes "As we've heard in cases of pseudonym-users in Google+, or in the case of Dylan Marcheschi that went viral last week, Google can kill your account at any time — and since Google is keen on tying your account to its entire range of services, that means you could lose data stored everywhere from Gmail to Picasa. Blogger Dan Tynan examined one particular aspect of this problem — namely, the plight of someone who's been Google-executed and who uses an Android phone."

39 of 210 comments (clear)

  1. Is anybody suprised? by wjousts · · Score: 4, Insightful

    Really? Putting all your data in the hands of a third-party means they could arbitrarily shut you out for whatever reason they want. Film at 11.

    1. Re:Is anybody suprised? by MoonBuggy · · Score: 4, Interesting

      On the other hand "Company with generally good service locks multiple accounts for minor infraction on one product; generates bad press" is quite surprising. It's not a shock that they can do this, it's a shock that they did do so in a competitive market when they have a history of providing the better product - coming from a telecom company I'd say this kind of thing would be par for the course, coming from Google it's a surprise and a shame.

  2. Kinda walked into that one by Haedrian · · Score: 5, Interesting

    From the article

    "... found out why. A Google bot that automatically scans Picasa for illegal images flagged something Marcheschi had posted as child pornography. .....

    It turns out that the image he posted, though admittedly disturbing, was not technically porn. In fact, he says his reason for posting the image – to a collection he curated called “The Evolution of Sex” -- was to make a point about how you can post images of minors being sexualized without breaking any laws. (Marcheschi says Google deleted the image, he has no other copy, and doesn’t remember where he found it on the InterWebs, so there’s no way to judge for yourself.)"

    While I don't like the idea that google can delete your account, this is suspicious as anything to me. The fact that he also broke all traces of the image now kinda makes it suspicious to me. (Not to mention that its prolly copyright infringement too, but that's unrelated).

    1. Re:Kinda walked into that one by Anonymous Coward · · Score: 3, Informative

      Marcheschi says Google deleted the image, he has no other copy, and doesn’t remember where he found it on the InterWebs, so there’s no way to judge for yourself.)"

      It's on Wikipedia, and it is the cover of the album Virgin Killer: http://en.wikipedia.org/wiki/Virgin_Killer

      The naked virgin is 12, and clearly posing sexually. This image is highly illegal in many countries, including Sweden.

    2. Re:Kinda walked into that one by Hijacked+Public · · Score: 5, Insightful

      But it isn't really 'your' account. You merely signed up for a service created, implemented, and hosted by Google. You paid Google nothing for it and although I haven't read the Picasa TOS I suspect it contains some amount of favoritism toward Google, since Google wrote it.

      All of this internet service type stuff is very new, but even non-technical people need to be reminded that any digital sandcastles they might build on someone else's beach are subject to being washed away at any time without notice and regardless of the difficulty it might cause. All a person need do is sit down and read one single TOS in its entirety to understand that.

      --
      "Sacrifice for the good of The State" - The State
    3. Re:Kinda walked into that one by jimmerz28 · · Score: 2

      I agree.

      As an American in Germany for the summer there were 10-13 year olds running around naked on the beach, which while extremely awkward for me (coming from America) seemed totally natural to everyone else there.

      A nude body isn't pornographic just because it is a nude body.

    4. Re:Kinda walked into that one by elsurexiste · · Score: 2

      The fact that he also broke all traces of the image now kinda makes it suspicious to me. (Not to mention that its probably copyright infringement too, but that's unrelated).

      Regardless that it's the cover of an album of Scorpions, If he got the pic to make that point about legality, he reasonably wanted to isolate his procuring activities as much as possible to be accountable and/or on the safe/legal side (only one copy, never return to the original place). Of course, Google was not happy to find out that such collection was in its servers and it kicked him out. In the end he won't be prosecuted and got the exposure he was looking for, in exchange for his Google Account (and everything that means).

      Not defending him or criticizing, just trying to think as he thought...

      --
      I rarely respond to comments. Also, don't ask for clarifications: a brain and Google are faster, believe me!
    5. Re:Kinda walked into that one by DaAdder · · Score: 3

      From the article

      "... found out why. A Google bot that automatically scans Picasa for illegal images flagged something Marcheschi had posted as child pornography. .....

      The fact that he also broke all traces of the image now kinda makes it suspicious to me. (Not to mention that its prolly copyright infringement too, but that's unrelated).

      Clearly the way you got about storing and concealing your child pornography is by creating an on line web album of it on picasa.

      Also, I find it very strange indeed that Google can make these claims, highly dangerous claims to make about anyone considering what they can do to your reputation or indeed your life, and then refuse to give you a single reason why they did it. Not even a hint of a reason, just a brick wall.

      It's strange how a highly public company that we trust with most of our data can act this way and get away with it, that it in fact can even be legal. There should be some form of due process or consumer right involved her that couldn't legally be signed away with a simple EULA. Free service or no free service, both parties should have certain obligations as long as they're in business. Whether that business be eyeballs for emails or any other form of relationship, especially a commercial one such as this.

    6. Re:Kinda walked into that one by Penguinisto · · Score: 2

      Define pornography.

      Even the US Supreme Court can't do it objectively - the closest they got was when former Justice Frankfurter said "...I know it when I see it"

      Not exactly something you can hinge an objective proof on, is it?

      Honestly though, you'd think the guy would stop and think about it before he did it, and at least be prepared for the possible consequences.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    7. Re:Kinda walked into that one by ArsonSmith · · Score: 5, Funny

      Did they rub them off?

      --
      Paying taxes to buy civilization is like paying a hooker to buy love.
  3. Facebook will benefit from this by Bloodwine77 · · Score: 4, Informative

    I think Facebook will end up benefiting from Google tying everything together under one umbrella. I can't speak for everyone, but I couldn't care less if my Facebook account got banned or closed. I primarily use it to socialize with some distant relatives and old classmates. It is not essential. If I lose my Facebook account it doesn't affect my email. Facebook doesn't track my Google searches.

    Facebook may be a hated company, but at least they are relatively isolated.

    It just doesn't make sense to put all your eggs in one basket. By using Google for everything you end up with a single point of failure.

    Best-case scenario is that Google scares Facebook enough that Facebook improves their privacy controls and updates their friends lists to be more front-and-center like Google circles.

    1. Re:Facebook will benefit from this by EvilStein · · Score: 2

      What continues to scare me are the numbers of people that still insist how awesome Google services are. Threads about email? "Just switch everything over to Gmail." Hosting? "Use Google Apps, it's awesome." Photos? "Use Picasa.." Phones? "Oh, get an Android phone. Apple is evil."

      Google blew past evil and kept on going. They just did it right under everybody's nose.

  4. FUD article by Cheburator-2 · · Score: 5, Informative

    Google doesn't suspend Gmail and Picasa when it disables Google+ profile, only Google+ and unfortunately Google Reader gets suspended. And in case of Dylan - well, just don't put anything resembling child porno in Picasa, and you'd be ok.

    1. Re:FUD article by biodata · · Score: 2

      "if you don't do anything wrong, then you have nothing to fear" Where have I heard that one before?

      --
      Korma: Good
    2. Re:FUD article by David+Gerard · · Score: 5, Informative
      --
      http://rocknerd.co.uk
    3. Re:FUD article by shentino · · Score: 3, Insightful

      That tired cliche rests on the unsound assumption that the powers that be don't make mistakes.

      The reason we have a legal system with warrants, trials, juries, and all that other fluff instead of an omniscient judge whose word is immediate and final is precisely BECAUSE humans are fallible, corruptible, potentially senile beings who cannot be trusted either with their minds OR their hearts.

  5. Huh? by david.given · · Score: 2

    So factory reset it and associate it with a different account. I do Android development and we do this as a matter of course to switch to different accounts. Am I missing something? What's the problem?

    1. Re:Huh? by Thantik · · Score: 5, Informative

      And then every purchased market app suddenly goes byebye...

    2. Re:Huh? by NatasRevol · · Score: 4, Informative

      Testing != real life. You actually tie things to an account in real life.

      If they block my account, I can lose access to my email, photos, custom setups, calendars, documents, voicemail/phone number, blog pages, adsense accounts, billing, credit card info, perhaps actual money from adsense.

      See here for a list of what can be taken from you.
      http://www.google.com/intl/en/about/products/index.html

      Granted, it's a free service with no guarantees, but that doesn't mean there isn't real impact on real people.

      --
      There are two types of people in the world: Those who crave closure
    3. Re:Huh? by Sloppy · · Score: 2

      I can lose access to my email, photos, .. calendars, documents, ..blog pages

      Surely you see this situation as insane, all Google+ issues aside. If people are really relying on a third party to store the one and only copy they have of these kinds of things, perhaps it is a good thing that people are getting banned on Google+. You had a problem brewing anyway, and now here's the wakeup call to deal with it.

      If you lose all that data later today, then perhaps shame on Google. If a week from now, or later you ever lose that data, shame on you.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  6. Google is being dumb here by cronot · · Score: 5, Insightful

    I don't like that my G+ profile shouts my real name everywhere too. So I was looking around in my profile, and guess what: There's a "Nickname" field in there - but the profile form explicitly says that it won't be shown in the profile. Why the hell are they doing that? Why have this field if it's not going to be used?

    The dumb part is that Google could be fixing this problem in a much less disrupting way: Make the "Nickname" field actually useful, make it the default field shown for the public, or have the user setup if he wants the Nickname to be shown or his real name. Hell, if Google is so bent into real names, at least make the Nickname the field to be shown to the public, and the real name only to your friends / circles. What a waste.

    1. Re:Google is being dumb here by bkaul01 · · Score: 2

      So I was looking around in my profile, and guess what: There's a "Nickname" field in there - but the profile form explicitly says that it won't be shown in the profile. Why the hell are they doing that? Why have this field if it's not going to be used?

      The "Nickname" field is searchable so you could, for example, fill that as "cronot" and anyone from Slashdot who wanted to follow you would be able to find your profile by searching for your username here.

    2. Re:Google is being dumb here by jvkjvk · · Score: 2

      It is used to tie you to other Identities that they may not currently associate with your real name.

      They don't particularly care if it is useful to *you*, but it is very useful to *them*.

      So, now you are seeing what their priorities are. Of course, this should probably already be obvious to everyone.

      Regards.

  7. Re:Not again ??!! by David+Gerard · · Score: 5, Interesting

    Google keep claiming that locked G+ profiles don't block GMail. However, reports keep coming in - e.g. from the Guardian, this story. And a followup from Thursday - despite Bradley Horowitz claiming two days before that mail locks were not happening, even though they clearly were and still clearly are.

    The message that's going out: Don't get a G+ account, or your email is at risk.

    I wonder if anyone at Google ever thought their policy would lead to headlines in major general-interest newspapers.

    --
    http://rocknerd.co.uk
  8. my iphone by alta · · Score: 2

    I'm glad my iphone isn't controlled by some mega-company... ;)

    --
    Do not meddle in the affairs of sysadmins, for they are subtle, and quick to anger.
  9. Backup your google docs, gmail by suraj.sun · · Score: 2

    I've said it before and I'll say it again, backup your google docs, gmail while you can... 'coz believe it or not even though I do not have Google+ or Adsense etc in last 2 weeks I've came across "Account has been disabled" screen twice while logging into gmail though somehow after waiting for few minutes both the times i was able log into gmail. And now I'm taking gmail and docs back few times a day to a folder which is being synced with Skydrive.

    Gmail : http://www.gmail-backup.com/
    Google Docs: http://code.google.com/p/gdocbackup/downloads/list

  10. Re:Not again ??!! by TheRaven64 · · Score: 5, Insightful

    The message that's going out: Don't get a G+ account, or your email is at risk.

    Which is a silly message. The message should be: if you are going to use a third party to provide your email, and you actually care about being to use, then make sure that you have a contract with them that requires them to keep providing the service. If you use a free service that's subject to termination without notice at the whim of the provider, then don't be surprised if it's terminated without notice at the whim of the provider.

    --
    I am TheRaven on Soylent News
  11. Re:Not again ??!! by trum4n · · Score: 5, Funny

    I've got a better one: DON'T LIE ABOUT YOUR IDENTITY. If you're afraid, get the hell off the internet. This is just like the real world. No place for pussies. I am ready to be modded troll for my beliefs.

  12. Here's a thought... by Spiffy · · Score: 3, Funny

    Instead of calling it "Google execution," how about simply "excommunication"?

  13. FALSE: Official Google response by robmv · · Score: 4, Informative

    Google has explained that being banned only from G+ does not ban you from other services

    MYTH: Not abiding by the Google+ common name policy can lead to wholesale suspension of one’s entire Google account.

    When an account is suspended for violating the Google+ common name standards, access to Gmail or other products that don’t require a Google+ profile are not removed. Please help get the word out: if your Google+ Profile is suspended for not using a common name, you won't be able to use Google services that require a Google+ Profile, but you'll still be able to use Gmail, Docs, Calendar, Blogger, and so on. (Of course there are other Google-wide policies (e.g. egregious spamming, illegal activity, etc) that do apply to all Google products, and violations of these policies could in fact lead to a Google-wide suspension.)

    1. Re:FALSE: Official Google response by David+Gerard · · Score: 4, Informative

      This is an official claim, but the reports keep coming in of GMail being locked with G+, e.g.

      http://www.guardian.co.uk/science/punctuated-equilibrium/2011/jul/25/1
      http://www.guardian.co.uk/science/punctuated-equilibrium/2011/jul/28/google-open-letter-google

      Just because Google say it isn't happening does not mean it isn't happening.

      I did ask Mr Horowitz in that thread for an explanation or correction. Still waiting.

      --
      http://rocknerd.co.uk
    2. Re:FALSE: Official Google response by mutube · · Score: 5, Informative

      A few days ago my account was suddenly suspended - with vague references to breaking T&Cs. I had done nothing new with the account bar signing up to Google+ and was using my real name for the profile. ALL my Google services were blocked (at the account level).

      I submitted a query and the following day the account was reinstated - again without explanation of what had happened or why. While that is obviously a 'good thing' the lack of explanation means I have no way of knowing if it will happen again.

      It is completely bass-ackwards for them to lock access to one service on the basis of your apparent - unproven, inexplained - indiscretions on another. It would be a simple situation to resolve - flagging the service as disabled not the user - if they wanted to.

      Stopped me recommending Google+ to anyone anyway. It now gets a "don't bother you might lose your account".

  14. Re:Not again ??!! by TheRaven64 · · Score: 5, Funny

    I'm sorry, but Slashdot has determined that trum4n is not your real name and has therefore suspended your account.

    --
    I am TheRaven on Soylent News
  15. Where is the Data Liberation Front? by Camahueto · · Score: 4, Insightful
    Google should offer a way to get your data out of the system, even if your account is locked.

    PS: Google said they werent blocking entire accounts just Buzz and Google+ a fact is confirmed by some Hong Kong users here

  16. much with by nimbius · · Score: 4, Insightful

    smartphones as well as social networks, in the immortal words of Richard Stallman, "you are the product, not the consumer." so kindly continue your farmville farming, twitter tweeting, foursquare check-ins and placement of those to whom you relate closest into magnificent target demographic circles. the sausage factory doors are to remain locked for a reason.

    Google and Facebook have a shareholder responsibility to ensure their product is of the highest quality, you see. in terms of produce, what google is doing is the equivalent of removing rotted tomatoes from their sales cart. So long as you continue to perform normally and consume regularly, there will be no problems. Champion no unsanctioned social causes, boycott no sponsors product, and subvert not the model afforded to you.

    --
    Good people go to bed earlier.
  17. Beta by RazorSharp · · Score: 2

    It seems that no one took Google seriously when they labeled Google+ as a beta project. The thing is still under construction and people are complaining that it doesn't work perfectly. Gee, I wonder why.

    I'm not into the social networking stuff so I haven't bothered trying to get an invite, but representatives from Google have stated that Google+ deactivation shouldn't deactivate Gmail and other services. This Marcheschi guy didn't get his G+ account banned, the article didn't even say whether he has one, he got his main Google account banned for posting questionable pictures in Picasa.

    In fact, he says his reason for posting the image – to a collection he curated called “The Evolution of Sex” -- was to make a point about how you can post images of minors being sexualized without breaking any laws.

    So he set out to get his account banned and it worked. Then he publicly griped about it because he's an attention whore. Nothing to see here.

    Anyway, what type of sick fuck wants to show images of minors being sexualized, legal or not? Apparently Mr. Marcheschi is fairly computer illiterate considering he doesn't know where to find a picture that was on his computer at one point. Or maybe he just knows no one would defend him if he actually made it public. After all, how is an image of a child being sexualized not child porn?

    --
    "From the depths of my skeptical and rationalist soul, I ask the Lord to protect me from California touchie-feeliedom."
  18. Free accounts VS commercial by phorm · · Score: 2

    I've actually wondered about this.

    So what happens if I'm using a commercial/paid-for gmail account (or rather, in my case my own domain email hosted at gmail). Does it still get canned?

  19. Re:Not again ??!! by trum4n · · Score: 2

    Slashdot isn't a Social Networking site about meeting people. It's a place to get harassed by trolls.

  20. That's what the museums allow you to see by Paul1969 · · Score: 2

    In the parts of the collections that don't get shown publicly, various museums have quite extensive numbers of Greek vases showing mature men and their teenage male lovers engaged in very graphic sexual acts, complete with erections all around.
    A Classical Greek scholar published a book recently, using such vases to refute would-be revisionists who claim that the ancient Greeks were not actually gay, but just speaking in metaphors.