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Ubisoft Considers Always-Connected DRM "A Success"

Ubisoft made headlines a couple days ago for bringing back their restrictive DRM for an upcoming racing game. Speaking with PCGamer in response to the overwhelmingly negative feedback to this news, a Ubisoft representative said the company has seen "a clear reduction in piracy of our titles which required a persistent online connection," adding, "from that point of view the requirement is a success." One wonders how they measured this, and how they compare it to sales lost due to the bad press it's generated.

17 of 224 comments (clear)

  1. It is a sucess by Osgeld · · Score: 5, Interesting

    I spend much less on games now

    1. Re:It is a sucess by g00mbasv · · Score: 4, Funny

      This was a triumph! I'm making a note here: "huge success!!" It's hard to overstate My satisfaction. Ubisoft: We do what me must Because we can. For the good of all of us. Except the ones who are buying our games.

    2. Re:It is a sucess by Anonymous Coward · · Score: 5, Funny

      But there's no sense crying over every mistake.
      You just keep on buying every game that they make.
      Even if they're not fun
      The corporations have won
      They own everyone who is alive.

    3. Re:It is a sucess by Anonymous Coward · · Score: 4, Insightful

      I guess I'll just play the pirated versions that hack around the always connected code. Good going Ubi! Smart!

  2. good for you Ubi by spidercoz · · Score: 5, Funny

    I hope you succeed all the way to bankruptcy

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - Evelyn Beatrice Hall, re Voltaire
  3. Game developer == Hollywood studio by Compaqt · · Score: 5, Interesting

    While most software development companies (Microsoft as the biggest example) had long ago given up copy-protection for software, game development companies seemed to be a strange exception to the rule.

    But it's no anomaly: As games have drifted more toward the category of movies and away from the category of software, it's only natural that they've begun to see things the MAFIAA way.

    --
    I'm not a lawyer, but I play one on the Internet. Blog
    1. Re:Game developer == Hollywood studio by zlogic · · Score: 4, Insightful

      WGA is not as bad (just a serial number check for installation of optional software). Windows Activation is much, much worse. If your PC dies then have fun calling support and proving that you're replacing a PC and not installing the same copy everywhere. Too many reinstalls? Suspicious activity. This is almost as bad as buying virtual stuff in online games.

  4. just a thought... by MichaelusWF · · Score: 4, Insightful

    but perhaps they should spend more time and energy on making games that are worth paying for, and less time and energy on making people regret paying for their games?

  5. Reduction in piracy? by Anonymous Coward · · Score: 4, Insightful

    Or an overall lack of interest? Ubisoft hasn't been putting much good out for a while now.

  6. It works! by Leslie43 · · Score: 5, Insightful

    Ubisoft has created the perfect DRM system.
    Combine horrible DRM with horrible gameplay and no one will pirate it. Of course no one will play it either, but hey, it's the perfect DRM system.

    I almost feel as though I should be thanking them for all the time and money they are saving me.

  7. They measure cost of bad press by lost sales by LordZardoz · · Score: 4, Insightful

    Most game companies (Ubisoft and EA for certain, Activision and the rest highly likely) have API's that have the app phone home and send metrics / telemetry data back about the usage stats. This is even done in games that have no multi-player component. Some of this is done for determining how much ad revenue is generated from ingame advertisements. Some of it is just marketing and research data. (ie: If only 2% of users actually use the mode that took 15% of the development resources to create, chances are that the mode will be dropped or at least not developed any further. If 90% of users die in the room with 13 snipers, they may patch the game to remove some snipers). I suspect that some portion of this data includes unique user id / cd keys.

    I would expect that titles with a great deal of piracy are somehow detected by this. If they know that they have actually sold X units through retail, and they have X+Y connections, then the number of pirated instances is Y.

    Lets say a game without this DRM has 150 000 users, and that 75000 users are legit. If they are taking a beating in the press, but the number of legit users has increased, the system is a success. Ubisoft is happier to have 80 000 legit users in a pool of 90 000 total users, even if they drove off 46% of the total user base to do it.

    Losing a user means nothing except in subscription based games. Losing a sale means a whole lot more.

    END COMMUNICATION

    1. Re:They measure cost of bad press by lost sales by Baloroth · · Score: 4, Insightful

      Given that I am not aware of a single DRM system that hasn't been cracked, online requirement or no, I somehow doubt that the DRM is what is reducing piracy. I'm more inclined to think it's the shitty quality of their games making people not even want to pirate it. Just a thought.

      Or maybe it just looks like they have reduced piracy, since the new cracks stop the game from even phoning home (they'd have to to crack it), while the old ones didn't. Just a thought.

      --
      "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
  8. Re:Sales lost? by VGPowerlord · · Score: 4, Insightful

    I can play HL2 (or any other Steam game) for the PC for up to a month offline after initially activating it.

    I can't play Assassin's Creed 2 or Driver: San Francisco for the PC offline for even 1 second.

    --
    GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
  9. Making Piracy Preferable by farbles · · Score: 4, Insightful

    When Ubisoft makes it so a pirated version of their game provides better functionality and convenience than their own product, it is safe to say that they are NOT GETTING IT.

    Gee, Ubisoft, I can give you money and be stuck with crippling and inconvenient DRM, or for free I can download a nice clean cracked copy that will play at once conveniently whenever and wherever I want it to. Decisions, decisions.

    I blame MBAs. There is something in their sense of entitlement and smug assurance they know the best no matter what the facts may dictate that leads them to live out The Peter Principle and rise to levels of authority where they have no competence. I'll betcha there's some MBA or group of MBAs telling Ubisoft to stand firm on the DRM.

    In the meantime, Valve will take my money without the crazy bullshit DRM and I can play my games even if the Internet is down. If I want to try an Ubisoft game, I'll know where to go.

  10. Decreased piracy, but what about SALES ? by Superken7 · · Score: 4, Insightful

    Note how NOTHING is said about sales, only that piracy has decreased. Less piracy does not equal more sales, in fact it could have been less piracy AND less sales (or just average sales).

    The most important data was missing :P

  11. Re:Sales lost? by Baloroth · · Score: 4, Informative

    Only a month? I've seen computers go for ~9 months w/o an internet connection still able to play steam games offline. Technically, I think you can go as long as you want, Steam just has a minor issue where it deauthenticates for some reason (incidentally, I believe you can backup the user authorization files and reload them if this happens.)

    --
    "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
  12. Re:How does one measure the value of "nothing"? by Sancho · · Score: 5, Interesting

    I know so many people who used to pirate music before music became DRM-free. Then Apple got through to the studios, and people still pirated because they didn't want to deal with iTunes. Finally, when Amazon started offering mp3s and no crappy software to download, 8/11 of the people I still keep in touch with switched. There were two big changes: they'd all grown up and could now afford music, and the music was easy to buy, download, and use. No messing with bloated programs, no DRM restricting where you could play the songs, no problems.

    I feel largely the same way about movies and TV. Right now, I use Netflix and Hulu with smatterings of Redbox to get my video media, as well as OTA signals. I'd buy digital downloads of movies and TV shows from Amazon in a heartbeat if I could play them anywhere, any time, without an Internet connection. I've been tempted many times to buy them anyway, however because they won't play on my iPad or offline laptop, I won't. I could buy from Apple, but those videos won't play on my laptop at all. So I won't buy there, either.

    I genuinely want to give these people my money. They just don't (yet) offer a product I'm willing to pay for. So instead, I use free or cheap options that almost certainly don't help them.