Slashdot Mirror
Ask Slashdot: Self-Hosted Gmail Alternatives?
linkedlinked writes "I'm tired of building my sandcastles on Google's beachfront. I've moved off Docs, Plus, and Analytics, so now it's time to host my own email servers. What are the best self-host open-source email solutions available? I'm looking for 'the full stack' — including a Gmail-competitive web GUI — and don't mind getting my hands dirty to set it up. I leverage most of Gmail's features, including multi-domain support, and fetching from remote POP/IMAP servers. Bonus points: Since I'm a hobbyist, not a sysadmin, and I normally outsource my mail servers, what new security considerations do I need to make in managing these services?"
Personally I've had a lot of success with Sendmail/Cyrus IMAP/IMSP/Squirrelmail and friends, despite enduring jeers from other sysadmins who think they have a better combination. In the end, it doesn't matter. They all suck. They all need patching regularly. They all break. They all need tweaking on a regular basis.
This! Even on the software side of things, it's constant fiddling and tinkering. I spent about 7 or 8 years administrating qmail and postfix. If it wasn't Spamassassin or the anti-virus going haywire, there would be some other issue. Some braindead mope setting his password to something ridiculous resulting in a flurry of spam sent out a week later, some guy infecting his laptop with something nasty and sending out a fuckton of spam... A bug in all the shit that glues qmail, spamassassin and the anti-virus together that generates a veritable shitstorm of bounce messages to yourself, resulting in more bounce messages to yourself until finally the queue is stuffed with bounce messages...
Of course, nothing would be complete without the mail queue going corrupt. And once that happens you know you'll be making a tarball of that sucker and cleaning it as fast as possible to get it back online. After that you get do something fun, that's digging through the mailqueue with some obscure shell script from some guy who actually had this very rare thing happen to him too that one time, only with just a small difference, so it won't work out of the box of course. Oh, don't worry, at times like these there will be absolutely nobody breathing down your neck, especially not the person who told you to go F*** yourself when you suggested that it might be a good idea to not be so dependent on a single mail server.
Then the final turd in the swimming-pool: spam.
And the problem with spam is : once you've mitigated the issue you just KNOW that by this time next month you'll be at it again and again and... And then there's the problem of false positives. If someone so much as suspects having a false positive there's hell to pay. "You marked this as spam but this is an actual e-mail". Not "The mailserver marked this as..." but YOU.
various blackhole lists that occasionally start rejecting mail indescriminately
Oh, don't worry, the foam you have at the mouth that day can be reused in meetings about why the mailserver was rejecting all incoming e-mails.
the only time your clients contact you will be to ask why the mail is so slow and why there's so much spam
Or why they can't send out an attachment of 4GB, why their mailbox is full, why their mail from russianbrides.com isn't coming through, ... Oh don't worry, deep down you know by the sheer volume of mail you handle daily your users love you.
put on a blackhole list for being a spammer. That's really fucking harsh the first time.
That was the breaking point for me. I simply gave the mailserver an IP in a range that wasn't blacklisted and started looking for a new job. On my way out I congratulated the guy who was promoted to the new mail admin and whistled a merry tune as I shut the door behind me. I vowed never to touch mailservers again in my life and became a better person because of it.
Take this advice and heed it well : Unless you have a REALLY good reason to do your own e-mail, just fucking don't. I'm sure that a lot of people are going to say "Run qmail", "Run postfix" or "Run sendmail" or whatever and point you towards a lot of incredible HOWTOs, but the truth is that's just the beginning of it, and it will slowly devour more and more of your time until one day somewhere between 10PM and 1AM you're upgrading some part of the mailserver again and wondering to yourself : "What happened? I used to do so many cool and interesting things..."
If you don't want to deal with Google, find a reliable company you want to deal with and have them do it for you. Running a decent mailserver is just a pain in the ass.