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After Six Days of Outages, BofA Claims It Hasn't Been Hacked

Lucas123 writes "After six days of spotty service and outages with its online and mobile sites, Bank of America today said it has not been the victim of a denial of service attack, hacking or malware. Yet, the bank has set up a new homepage that it says will help customers navigate to the proper online service. Internet monitoring service Keynote said the outage is unprecedented in banking. 'I don't think we've seen as significant and as long an outage with any bank. And I've been with Keynote for 16 years now,' said Shawn White, vice president of operations for web monitoring service Keynote Systems. In the meantime, a BofA spokeswoman continued to divulge what might be happening, saying 'We're not going to get into the technical details. We're not going to comment on the technicalities of what we do.' Speculation among experts has been that the site is under attack."

5 of 315 comments (clear)

  1. Divulging by ShaunC · · Score: 4, Insightful

    a BofA spokeswoman continued to divulge what might be happening

    I don't think that word means what you think it means...

    --
    Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    1. Re:Divulging by roblarky · · Score: 4, Funny

      That's irregardless.

  2. Like the alternative is so much better by russotto · · Score: 5, Insightful

    "We're not being attacked, we just are totally incompetent and can't keep our site up under normal conditions"

  3. Re:Their lack of disclosure is very worrysome by Grishnakh · · Score: 4, Insightful

    Why not just bank with a better institution. I just read earlier today that BofA is going to institute a $5/month fee for the "privilege" of using your debit card (which of course is on top of the 3% fee they charge to the merchant). Why does anyone still have an account with this company? It's not like there's a shortage of banks in this country to do your banking with. There's also thousands of credit unions.

    At this point, it seems like anyone that still has an account with BofA must be a moron.

  4. Re:Their lack of disclosure is very worrysome by Dahan · · Score: 4, Informative

    (which of course is on top of the 3% fee they charge to the merchant)

    No, it's instead of the 3% fee they charge the merchant. The whole reason they're going to make the debit card user pay the fee instead of having the merchant pass the fee along to the user through the product price is because as of a few days ago, it's illegal for them to charge the merchant more than $0.21 + 0.05%. Now I'm all for turning hidden fees into non-hidden ones, but we all know that merchants aren't going to reduce their prices now that they no longer have to pay large debit card fees.

    It's not like there's a shortage of banks in this country to do your banking with.

    What about banks that don't charge a debit card fee? The number of those is definitely on the decline. Wells Fargo, Chase, and SunTrust are also planning on charging accountholders a fee to use their debit cards.