NASA CTO Says Help Desks May Disappear
Lucas123 writes "NASA's Jet Propulsion Laboratory has placed its data, from photos of Mars to top secret government information, in 10 different public or private clouds. JPL's 5,000 workers have access to that data with any mobile devices they want to use, as long as it has first been secured. Because JPL's and other workforces are becoming more mobile, a help desk as it's known today may soon become unnecessary, according to JPL's IT CTO Tom Soderstrom. 'Have you ever called a help desk for your mobile device? What do you do? Probably, the first you do is Google or Bing it,' he said. 'If you can't get your answer there, you ask your friends who are like you. For us, that's the workgroup.'"
Mars is the fourth planet from the Sun in the Solar System. The planet is named after the Roman god of war, Mars. It is often described as the "Red Planet", as the iron oxide prevalent on its surface gives it a reddish appearance. Mars is a terrestrial planet with a thin atmosphere, having surface features reminiscent both of the impact craters of the Moon and the volcanoes, valleys, deserts, and polar ice caps of Earth. The rotational period and seasonal cycles of Mars are likewise similar to those of Earth, as is the tilt that produces the seasons. Mars is the site of Olympus Mons, the highest known mountain within the Solar System, and of Valles Marineris, the largest canyon. Read more interesting articles on www.amworld.info