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CarrierIQ: Most Phones Ship With "Rootkit"

First time accepted submitter Kompressor writes "According to a developer on the XDA forums, TrevE, many Android, Nokia, and BlackBerry smartphones have software called Carrier IQ that allows your carrier full access into your handset, including keylogging, which apps have been run, URLs that have been loaded in the browser, etc." Since this was submitted, a few more details have come to light. The software was designed to give carriers useful feedback on aggregate usage patterns, but the software runs as root and the privacy implications are pretty severe.

14 of 447 comments (clear)

  1. but but but... Apple by Anonymous Coward · · Score: 5, Insightful

    With a walled garden, Apple keeps the carriers out too.

    1. Re:but but but... Apple by sribe · · Score: 4, Insightful

      ...but that's acceptable since you're getting the phone at a huge discount.

      I don't even believe that. As long as you continue to pay your contract, you should be able to unlock the phone.

    2. Re:but but but... Apple by LordLimecat · · Score: 5, Insightful

      Article is a load of crap, they give no details on how they know its there. They show screenshots of 2 android phones with visible GUIs which show CIQ, and then claim its on iPhone and Blackberry as well. Sorry, Ive dug through all the servicebooks on several blackberries (8250, 9600, 7200) and Ive never seen a CIQ service book.

      And as for this statement...

      According to TrevE, the software is installed as a rootkit software in the RAM of devices where it resides. This software basically is completely hidden from view and in it virtually invisible,

      Someone doesnt understand the volatile nature of RAM, or is terrible at communicating. Rootkits dont reside in RAM, because then they would be removable with a battery removal. As for "completely hidden", why then does he have screenshots of a CIQ GUI where theres a "disable CIQ" checkbox?

      The credibility factor of this story is in the negatives, especially when they really dont explain what their proof is and they have one guy on a forum claiming this-- its not even a researcher with a known real name. Who says this isnt a massive troll?

    3. Re:but but but... Apple by The+Moof · · Score: 5, Insightful

      They are not legally binding in sane jurisdictions.

      That, right there, is the catch. If you're in the US, you're not in a sane jurisdiction. Have you seen some of the egregious things they've been putting in EULAs these days that are actually being held up in court?

  2. Cyanogen by Tsingi · · Score: 4, Insightful

    Nice.

    Buy a phone you can root and put CyanogenMod on it. It works great!

  3. Re:Doesn't Matter by Anonymous Coward · · Score: 5, Insightful

    In open source, the user can do whatever he or she wants with the software.
    In proprietary software, it's the other way around.

  4. Re:Doesn't Matter by WorBlux · · Score: 5, Insightful

    But many of the drivers and first stage bootloaders aren't

  5. Re:Doesn't Matter by ByOhTek · · Score: 5, Insightful

    I think the GPs point is that, in this case, the latter can also be true for open source software.

    --
    Self proclaimed typo king, and inventor of the bear destroying coffee table (patent not pending).
  6. Re:list? by Anonymous Coward · · Score: 4, Insightful

    I can only speak for my Employer... BlackBerry: 0
    It's a very misleading article. Yes it shows that a "root kit" install has appeared on an Android device, but it is clear that the author has no idea about the security restrictions applicable to BB devices. Want to block your Carrier's Application? Simply go to Security Options -> Advanced Security Options -> Certificates. Find your Carrier certs and revoke them. It won't block your phone calls, or data connections, but any app which your carrier has installed to your device with a Service Book will be prevented from running.
    Oh, and you can also see exactly what modules are stored on your device under the Options->Applications listings. I seriously doubt you will ever find this stuff in there.

  7. Re:Doesn't Matter by marcosdumay · · Score: 4, Insightful

    Or maybe his point was that, if Android was really open such things would be easy to fix.

  8. Re:Doesn't Matter by Runaway1956 · · Score: 4, Insightful

    What Marcos said. Android is not "open source". It's "kinda sorta open to downstream proprietors, but not to end users", which is not open source at all.

    I'm one who likes a lot of what Google does, but I'm no blind fanboi. Google dropped the ball when they permitted downstream customers to close their source. And, that's why I'm using a "dumb phone"*, with no plans to upgrade. I'm not about to pay the phone company hundreds of dollars, PLUS an exorbitant contract fee, so that they can spy on me.

    * It should be noted that even old "dumb phones" are pretty easy to spy on, albeit to a lesser extent than is exposed in this and other recent articles.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  9. Re:Doesn't Matter by zill · · Score: 5, Insightful

    No, you cannot replace the first stage bootloader and the baseband, so they will forever remain proprietary. There is no way to have a working Android phone without running proprietary code unfortunately.

    You can, however, get Android running without relying on proprietary code. It just won't work as a phone unfortunately.

  10. Re:Doesn't Matter by Drakino · · Score: 4, Insightful

    Only parts of Android are open source. Other parts, including key infrastructure pieces and the majority of apps people use that ship on the devices are closed.

    And open source here is a license that doesn't require Google to disclose the source when shipping, leading to every Android Honeycomb tablet that shipped this year being a closed platform until this week.

    Google has severely muddied the meaning of open and open source compared to what we are used to from the GPL and Linux worlds.

    Never let your hatred of Apple, Microsoft or whoever to cloud your judgement of the companies you do cling to. Google's "open" message is eerily similar to FUD messages Microsoft was spreading in the 90s when it came to Java and "open computing". The quicker we hold these companies accountable, the quicker it improves. Getting stuck in fanboy wars and putting on the blinders helps no one.

  11. Re:Doesn't Matter by adolf · · Score: 4, Insightful

    There is no spoon.