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EULAs Don't Have To Suck

jfruhlinger writes "The ubiquitous EULA — reams of baffling text imposing draconian terms on software users — infuriate most Slashdot users and are routinely ignored by everyone else (until they suddenly cause trouble, of course). But it doesn't have to be that way. Several European countries are considering laws mandating user-friendly EULAs, and some companies provide them voluntarily."

20 of 233 comments (clear)

  1. Click-through GPL. by Anonymous Coward · · Score: 4, Insightful

    Routinely ignored.

    1. Re:Click-through GPL. by Bert64 · · Score: 5, Informative

      You only have to accept the licence if you want to distribute, it does not apply if you are simply using the software...

      Most commercial EULAs prohibit distribution altogether, and place restrictions on use too, and thus demand that you agree to them before you can use the software at all.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    2. Re:Click-through GPL. by Richard_at_work · · Score: 5, Informative

      The license is most certainly optional on GPL software - for the GPL v2, see sections 0 ("Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program)") and 5 ("You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works.").

      For the GPL v3, see section 9 ("You are not required to accept this License in order to receive or run a copy of the Program.").

      If I do not wish to modify or distribute, I don't have to accept the GPL at all.

    3. Re:Click-through GPL. by Baloroth · · Score: 5, Informative

      No you don't. Not to simply use it. See ClickThrough page which addresses this exact question. Shame on OP for not posting it.

      --
      "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
  2. Corporate Owned Government by Anonymous Coward · · Score: 5, Insightful

    Draconian, unethical, and immoral EULAs are just the natural extension of a political system that has long since been sold to the highest bidder.

    I had to sign a contract for employment that claimed company ownership of projects completed on my own time. I had already turned down all the other jobs and needed my income, so I had to sign it.

    It should be illegal to even write these types of contracts or EULAs, and it would be if not for our blindingly corrupt government.

  3. They inherently suck by Omnifarious · · Score: 4, Insightful

    They are an attempt to form a unconscionable (in the legal sense) contract with thousands of people. And almost invariably they try to convince you that you have less rights than you do under the law. They are basically about eliminating fair use, because every one I've seen uses the leverage of copyright law.

    Now, if this were about terms of service, that would be something. I'm all for terms of service that are legible by ordinary human beings.

    1. Re:They inherently suck by alostpacket · · Score: 5, Insightful

      Well I can see a valid use for a "This software is provided as-is" clause. It's clauses like this that are bad: "you can only use this yourself, never re-sell, rent, trade, and must only use it on one computer from the hours of 1pm-2pm with one hand tied behind your back..."

      --
      PocketPermissions Android Permission Guide
    2. Re:They inherently suck by Omnifarious · · Score: 3, Insightful

      I don't think that they are unconscionable by default. Sure the vast majority (every single one?) that I've bothered to consult has been pretty draconian, but there is nothing inherent in the idea of a EULA that makes it unconscionable.

      I am not a lawyer, but I do know this... The term "unconscionable" when referring to contracts has a very specific legal meaning. And by that definition, EULAs are inherently unconscionable. They can't help it. They don't allow negotiation of terms. They are 'agreed' to after money changes hands. The signature of the party who is under the most restrictions isn't even verified. They are, by the strict legal definition of the term, inherently unconscionable.

      Yes, the terms could be very nice. But whether or not the terms are good for the buyer doesn't actually strongly figure into whether or not a contract is considered 'unconscionable' from a legal standpoint.

  4. Step 2 by Anrego · · Score: 3, Insightful

    Several European countries are considering laws mandating user-friendly EULAs

    While I think this is a great start, I think a better idea would be to take the common subset of clauses that both consumers and vendors can agree upon, and make them implied by law.

    EULAs shouldn’t be an automatic, they should be an exception, for cases where something is radically different.

    To an extreme, I don’t think that clicking “I agree” should even be legally binding. If you have some kind of special case, lawyers or at least something more substantial than clicking a button should be required. If your customers can’t be bothered, either learn to operate within the common set of agreed rules, or go into a different business.

    1. Re:Step 2 by HarrySquatter · · Score: 5, Informative

      http://arstechnica.com/tech-policy/news/2010/09/the-end-of-used-major-ruling-upholds-tough-software-licenses.ars>O Rly? This is an oft-related but false meme perpetuated on slashdot. Specific EULAs have been held up in court a number of times. Now certain clauses in certain EULAs have been struck down but that is not the same thing you claim.

    2. Re:Step 2 by Zironic · · Score: 4, Interesting

      Meh, you live in a messed up country, I don't. Swedish contract law contains a number of stipulations that EULA fails to uphold, so they're not valid contracts here. Instead most of what EULA covers is covered by the copyright laws.

  5. I hate EULAs by weszz · · Score: 4, Informative
    Here at work EULAs have become an INCREDIBLE pain in the past month... We not need everything we download to use approved that it is free for commercial use if the company didn't buy a license.

    I can't use Virtual Clone Drive since the website says it's free, the developer says it's free, everyone says it's free but the EULA doesn't specifically say that.

    I hate EULAs. (Plus an interesting note, RealPlayer apparently cannot be used in a commercial environment at all, or so says the EULA.)

    1. Re:I hate EULAs by HarrySquatter · · Score: 4, Funny

      RealPlayer apparently cannot be used

      And nothing of value was lost.

  6. Oligopoly by tepples · · Score: 4, Interesting

    Then don't sign contracts that have terms you disagree with.

    So what should one do when all providers of an essential service have disagreeable terms? Join the Amish?

  7. The best EULA I ever agreed to by liquidweaver · · Score: 5, Interesting

    When I bought IDA Professional, in the EULA it explicitly spelled out several things:
    1.) I an install it on any machine I own
    2.) I can make backups
    3.) I can reverse engineer the software
    If only the rest of the world worked that way. They trust their users - and it inpires a level of respect, at least with me, where there is absolutely no chance I would share a copy.

    --
    mov ah, 4ch
    int 21h
  8. Televisions with EULAs by MetalOne · · Score: 5, Interesting

    I returned a Sony TV partly because the EULA said I had to indemnify Sony if I violated the EULA or was even alleged to have violated the EULA. I didn't want to deal with possibly being on the hook for million dollar lawyer fees. I know that the chances of Sony getting sued because of my actions would probably be nil, and two it would be thrown out of court as unconscionable, but still, I thought the indemnify clause was crazy. This indemnify clause also said Sony would have to approve of any lawyers involved. Additionally the TV came with Yahoo widgets, and the EULA for Yahoo widgets said the license was non-transferable. I assumed this to mean that selling the TV would violate the EULA. The EULA required arbitration for any disputes. The entirety of the EULA gave Sony all the rights and the user none. Well, the TV that I exchanged it for looked better anyway, so it was a win win for me.

  9. If you have to scroll by Oswald+McWeany · · Score: 3, Insightful

    Oswald's rule of EULA:

    If you have to scroll the EULA is no good and few people will read it.

    --
    "That's the way to do it" - Punch
    1. Re:If you have to scroll by Oswald+McWeany · · Score: 3, Funny

      You do realise that Apple now own the naming rights to any household pets you aquire in the future and you must now name all of them "Steve".

      - and that's not even the strangest thing hidden in that EULA.

      --
      "That's the way to do it" - Punch
  10. Comment Summary: EULA Summary's Would be Nice by kf6auf · · Score: 4, Insightful

    I don't know why no one includes summary's at the top of EULAs. It's not like it's that hard of an idea to think of and I've yet to hear a single objection (though I'm sure /. can help with this). No one is actually saying you can't have pages and pages of precise details spelled out in pages and pages for the lawyers.

    By the way, this is suggested on page 2 of the article for all of you who either didn't read the article, or refuse to bother going to page 2 of an article that has no reason not to be on a single page.

  11. The Attack Shark!!! by Dogbertius · · Score: 5, Funny

    Not all of them are bad. HavenTree did a humorous one some time back:

    Text of software license
    This is where the bloodthirsty licensing agreement is supposed to go, explaining that Interactive Easyflow is a copyrighted package licensed for use by a single person, and sternly warning you not to pirate copies of it and explaining, in detail, the gory consequences if you do. We know that you are an honest person, and are not going to go around pirating copies of Interactive Easyflow; this is just as well with us since we worked hard to perfect it and selling copies of it is our only method of making anything out of all the hard work. If, on the other hand, you are one of those few people who do go around pirating copies of software you probably aren't going to pay much attention to a license agreement, bloodthirsty or not. Just keep your doors locked and look out for the HavenTree attack shark.

    Text of disclaimer
    We don't claim Interactive EasyFlow is good for anything -- if you think it is, great, but it's up to you to decide. If Interactive EasyFlow doesn't work: tough. If you lose a million because Interactive EasyFlow messes up, it's you that's out the million, not us. If you don't like this disclaimer: tough. We reserve the right to do the absolute minimum provided by law, up to and including nothing. This is basically the same disclaimer that comes with all software packages, but ours is in plain English and theirs is in legalese. We didn't really want to include any disclaimer at all, but our lawyers insisted. We tried to ignore them but they threatened us with the attack shark at which point we relented.