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Ask Slashdot: Best Tools To Aid When "On Call"?

An anonymous reader writes "Since most readers of slashdot are IT'ers, I assume this is a familiar story: when working in IT, it often happens you need to be standby or 'on call' during a certain period. That may mean you can receive phone calls or text messages from a monitoring system in the middle of the night. I've been looking for a way to have those alerts wake me in the middle of the night but not my partner, who is sleeping right next to me. Are there hardware aids out there that can alert a person without troubling their close environment? I'm thinking armwrists, vibrating head pillows, ..."

24 of 249 comments (clear)

  1. Significant Other? by Anonymous Coward · · Score: 5, Funny

    Clearly the Poster is not in IT.

    1. Re:Significant Other? by Anonymous Coward · · Score: 4, Funny

      I'm in IT and I'm married, but we hate each other and she sleeps in a different room. So there ya go.

  2. Normally I'd recommend a BFH by ackthpt · · Score: 5, Funny

    .. to settle down that monitoring system call. But, yeah, the smashing to bits of a phone might wake a light sleeper. So I see your point.

    I used to put my phone on vibrate and put it under my pillow.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Normally I'd recommend a BFH by LoudMusic · · Score: 3, Funny

      I don't think that would wake me up. Especially if I moved around and the phone fell to the floor under the bed.

      My on call shifts don't typically go past 10 PM (we have global staff), so I usually just stay up. But if I do go to bed I leave my phone on 'GET YOUR ASS OUT OF BED' mode. My wife understands the situation, even offers to make sure I get out of bed in the event of an email or call, because she knows the on call work equals extra income, which means a portion (let's be honest, all of it) is hers. If you're not getting some kind of additional compensation for your on call, stop doing it.

      I like the wrist band idea. You could also build a Lego Mindstorm contraption to drop soccer balls on your head.

      --
      No sig for you. YOU GET NO SIG!
    2. Re:Normally I'd recommend a BFH by CrudPuppy · · Score: 4, Informative

      I'm deaf and I use the AlertMaster AL10, but it could work well for anyone oncall. I simply plug my land-phone line into my alarm clock. The alarm clock controls a vibrator and can also flash any light/appliance that can plug into a normal outlet. As long as you pick up the phone quickly, it shouldn't severely irritate your partner.

      I have everything call my google voice number, which rings my home phone (connected to alarm clock) and also rings my iPhone so I can actually stop the ringing since the landline has no phone connected.

      --
      A year spent in artificial intelligence is enough to make one believe in God.
  3. For Android phones by Anonymous Coward · · Score: 5, Informative

    Klaxon (http://code.google.com/p/klaxon/) is a must have. It's an on-call app for text message receiving. You can separate out your on-call texts from personal ones and set separate alarms and everything. It's fantastic.

    1. Re:For Android phones by ackthpt · · Score: 5, Funny

      Klaxon (http://code.google.com/p/klaxon/) is a must have. It's an on-call app for text message receiving. You can separate out your on-call texts from personal ones and set separate alarms and everything. It's fantastic.

      That would be pretty sweet...

      Text includes words 'emergency' 'urgent' 'system' 'down' -> (Zzzz)

      Text includes words 'down' 'hours' 'hardware' 'failure' -> (Zzzz)

      Text includes words 'panic' 'weeping' 'wailing' 'praying' -> (Zzzz)

      Text includes words 'payroll' 'not' 'running' -> (WAKEY! WAKEY!)

      --

      A feeling of having made the same mistake before: Deja Foobar
    2. Re:For Android phones by sqldr · · Score: 4, Funny

      funny you should say that. At one place I worked, they only paid us if we got called out. So we wrote a perl script called "cha-ching.pl" which created a fault then fixed it. We got paid.

      --
      I wrote my first program at the age of six, and I still can't work out how this website works.
  4. She's going to wake up anyway by decipher_saint · · Score: 3, Interesting

    Regardless of what method of notification likely you'll have to get up, which is going to wake her up.

    If it's a real problem get separate beds.

    I did this for about 3 years, and it's fine when you're single or sleeping in your own bed but when you're in a relationship and you share sleeping arrangements it's going to add some strain to your life (I solved it by finding other, better work).

    --
    crazy dynamite monkey
  5. My wife takes crazy amounts of call... by Psychofreak · · Score: 5, Insightful

    I learn to sleep through it. My wife is on call very nearly 24-7 and gets called multiple times every night.

    Her phone vibrates, then does a loud alarm, sorta like a Hollywood submarine dive alarm. The vibrating phone on the nightstand usually wakes her, but not always. She reacts to her phone immediately, but not to other noises. If I need to wake her up for some reason it is easier to call her phone, then get her attention.

    The key is you need to pick an alarm that you will respond to immediately, but your partner will tend to ignore. Then have the alarm become something that will wake the dead so your partner can kick you out of bed.

    Phil

    --
    Laugh, it's good for you!
  6. Re:Hmm.. by grantek · · Score: 4, Interesting

    Give her some nyquil?

    Honestly, after a few weeks you won't even need that. I can be called with a loud ringtone, have a discussion with the helpdesk about the problem, stumble out of the room to go work on it, stumble back into bed a few hours later, and my partner doesn't even realise I was called the next day. Now that she's on call as well the same thing happens to me - if you wake up and you're tired, and your subconscious knows you don't have to get up and work, you can fall back to sleep as soon as your head relaxes back into the pillow.

    I remember watching a recent Bond movie (I think it was Quantum of Solace) where Bond calls M in the middle of the night and she logs onto a workstation built into the bedside, if you look you can notice she has a partner in bed that doesn't budge an inch :)

  7. Resume by Aladrin · · Score: 5, Interesting

    The best tool for on-call duty is a resume. And a list of jobs to apply for.

    Even if you don't normally get called while on-call, it likely prevents you from going about your life. You can't go to a movie, go out of town, etc etc. They should be paying your for those services. If you aren't getting paid well for it, don't accept a job with on-call duties.

    And besides all that, a job with on-call duties is a job that has need of them. That means they either have an unstable system or they aren't staffed properly. It's a huge sign that things are not right, and that company is best avoided.

    I didn't realize all that until I got a job that didn't involve it. I kept making excuses for the company, and for myself. I'm so glad I'm not there any more.

    --
    "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    1. Re:Resume by s7uar7 · · Score: 3, Insightful

      There's nothing wrong with doing on-call as long as you accept that the job comes with it or get paid extra if you're asked to do it in a current role.

      I agree with you about not realising how much of an effect it has until you stop doing it though. When I stopped about 4 years ago it took some time to get used to being able to go out in the evenings without having to worry about getting called.

    2. Re:Resume by thisnamestoolong · · Score: 5, Insightful

      THIS. I used to work in an on-call capacity (not IT, mind you, but the idea is the same). Being on call ruined 5 years of my life. It destroys relationships and makes it so you can never truly relax. I took a huge pay cut to get off of on-call duty and I couldn't have been happier about it.

      --
      To the haters: You can't win. If you mod me down, I shall become more powerful than you could possibly imagine
  8. Wire your toes to the phone line. by blair1q · · Score: 4, Funny

    Wire your big toes to either side of the phone line, and disconnect the phone's bell.

    That sucker pumps 90 volts AC to ring your handset.

    To stop the on-hook 48 VDC from giving you the crawlies, put a small capacitor in series with each lead.

  9. Re:Shakeawake by compwizrd · · Score: 3, Informative

    Sure.

    http://www.amazon.com/Sonic-Alert-SBT425ss-Vibrating-Telephone/dp/B000EX5HXS

    not sure why the analog one came up, but I have one of these units.

  10. Re:sleep? by hedwards · · Score: 3, Insightful

    It's actually pretty common. A person might be on call 24/7, but if that means more than a few calls a year at night then something isn't right. Being on call shouldn't mean that you're being regularly woken up at night.

  11. Re:Deaf alarms. by similar_name · · Score: 5, Funny

    It's basically a big vibrator you put under your side of the bed.

    Like the one on her side?

  12. Re:Hmm.. by Oswald+McWeany · · Score: 3, Funny

    I've noticed that Bond films seem to tell the story of my life pretty realistically.

    I can't tell you how many times I've gone to a hotel and found an exoctic women waiting for me.

    Usually a housekeeper leaving a mint on the pillow.

    --
    "That's the way to do it" - Punch
  13. Was only a problem until we had kids by ediron2 · · Score: 3, Interesting

    Everyone else has good tech suggestions... but also have a talk with your SO regularly to solve the problem without just throwing tech at it. If she's a light sleeper, the tech might be needed. If she's able to adapt, the problem may solve itself or take some minor shift like telling her 'kick me when you hear a work pager' (i.e., she becomes part of your alarm mechanism -- there's no fooling the spouse-as-snoozebar)

    Wife used to notice stuff like this. Then the first baby came along and we started divvying out the labor: I feed the last bottle, she does the wee hours stuff and I do the early dawn stuff. This has evolved into kids, old cats gackking up hairballs, txts or calls about server issues, weather-related sounds (storm: close the windows), my insomnia and god knows how many other minor overnight interrupts.

    Oh, and we got a kingsize bed (just that few inches more separation disturbs her less when I get out of bed) and I got rid of the boss who skimped on everything, then thought they owned me 24x7 to compensate.

    Nowadays, we'll *RARELY* just be affected by these things. When that happens, we mention the problem and quickly adjust. But most triggers get ignored without even waking up. OTOH, if I need my wife awake, I can play her ringtone on my phone or speak her name loudly or make a sound like a cat hurking up dinner and *PRESTO*. (I know better than to ever abuse that knowledge -- I think my wife'd turn into the angry spawn of Shiva and Cthulu if I did it as a prank. I choose life.)

    Most importantly, try to rein in the late night calls: they shouldn't be a habit unless you get compensated incredibly well for also doing off-hours support. Don't let employers abuse you. Rule of thumb: If the calls seem lame or about preventable issues, and if the company won't pay extra for prevention, you're being abused.

  14. Light sleeper by gnugnugnu · · Score: 5, Funny

    Wait until you have children. You'll get much better at sleeping.

    1. Re:Light sleeper by optimism · · Score: 3, Funny

      Everyone here is making the same mistake. They are generalising

      LOL

  15. Re:sleep? by swordgeek · · Score: 4, Interesting

    You're missing a major point here: Rotating on-call.

    I'm on call right now, 24/7. I'm required to be available and functional (i.e. in town, sober), and must answer the pager within ten minutes.

    For one week out of six.

    That means that for about nine weeks a year, I'm a slave to the company. That also means that in a telecom company with >>2million customers, I can completely shut off my mind to work at 17:00 for the rest of the year.

    And yes, I get paid well during those nine weeks.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  16. Re:Stats? by Capt.DrumkenBum · · Score: 3, Funny

    I'd add 'digital artists' to the mix.

    I think if you look closer you will notice I did include the unemployed. ;)

    --
    If I were God, wouldn't I protect my churches from acts of me?