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Amazon Denies Reports That Airport Scanners Ruin Kindle's e-Ink

judgecorp writes "Amazon has poured cold water on the story, but reports insist that Kindles are sometimes rendered useless by airport baggage handling and security checks. Many people report no problems at all but if something is going wrong, the culprit may not be the X-ray scanner, but a static shock."

10 of 182 comments (clear)

  1. why just the kindle? by skydyr · · Score: 5, Insightful

    If this were a problem, wouldn't it also affect nooks and other readers that use e-Ink? The displays are all made by the same company, after all.

    1. Re:why just the kindle? by Bobakitoo · · Score: 4, Insightful

      "Why just the iphone?"

      Because a well know gadget name in the headline get you more advertisement views.

    2. Re:why just the kindle? by LordKronos · · Score: 5, Insightful

      If this were a problem, wouldn't it also affect nooks and other readers that use e-Ink? The displays are all made by the same company, after all.

      Remember when Toyota was in the news for the unintended acceleration thing? Funny, because up until that point, all brands had similar numbers of sporadic cases of UA, but none of them made the news. Then suddenly Toyota makes the news, and out of nowhere, nearly all models of Toyota's began exhibiting the problem at the same time. And it didn't matter if it was a new car just off the lot or a vehicle that had been driven for several years. Suddenly they all started failing at once. Then just as quickly the problem disappeared. But surprisingly, none of the other non-Toyota brands made headlines for similar problems, even though they all experienced it.

      So, the answer may very well be that publicity has drawn people's attention to it. Did my nook fail? Well then I guess it was just a piece of crap. Did my kindle fail? Yeah, well then I guess it too was just a....wait a minute...did someone say something about airport scanners? I was at the airport recently. The airport scanners killed my kindle.

    3. Re:why just the kindle? by hawguy · · Score: 1, Insightful

      At the time a Mercedes engineer said that on every Mercedes, and in his opinion on every car sold, the brakes are about four times stronger than the engine. In other words, you can bring _any_ car with working brakes easily to a standstill by hitting the brakes hard until the car stands still, no matter what the engine tries. The essential bit is hitting the _brake pedal_ and not any other pedal. And actually stopping the car; if you drive at 70mph with your engine revving and hitting the brake pedal to stay at that speed, then eventually the brakes will overheat and fail.

      So which is it? Are the brakes four times stronger than the engine, or can the engine overpower the brakes?

      On the one hand you say you can bring _any_ car with working brakes easily to a standstill by hitting the brakes hard until the car stands still, no matter what the engine tries, but on the other hand you say if you drive at 70mph with your engine revving and hitting the brake pedal to stay at that speed, then eventually the brakes will overheat and fail.

  2. Re:Don't think there is a problem by vlm · · Score: 3, Insightful

    My kindle has been on many flights.

    If only the flight attendants would let me read the stupid thing during take-off and landing.

    We're getting close to the power levels where they'll let you.

    If a small battery can run the thing for a month, even if it channeled all that power into an intentionally interfering signal, it still wouldn't be a problem.

    The biggest problem, aside from tradition, is convincing passengers that a milliwatt class Kindle is "low enough" yet the 100 watt gamer laptop is "too high". I could see all the airlines and manufacturers conspiring into releasing devices with green cases, or maybe pink with glitter, if they're "aircraft rated" as being safe. Then they just have to tell stewardesses to look out for gamer laptops with obvious done-at-home spray paint jobs.

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
  3. Re:Anecdote!=data by Amouth · · Score: 4, Insightful

    so they taught/calibrated a security device with a sample of unknown and questionable origin.. yeap.. sounds like security theater to me.

    --
    '...if only "Jumping to a Conclusion" was an event in the Olympics.'
  4. Re:during take-off and landing by Anonymous Coward · · Score: 5, Insightful

    The power levels have nothing to do with the safety risk of being smacked in the face by some wayward gadget during a rough landing.

  5. Re:during take-off and landing by tgd · · Score: 4, Insightful

    I'd rather be hit by a 5oz Kindle than a 4lbs hardcover.

  6. Re:Don't think there is a problem by caseih · · Score: 4, Insightful

    Normally what the Myth Busters do is at best anecdotal evidence. They certainly can't do enough testing to be statistically significant in this thing. So no. They have not definitively proven anything about electrical interference. Not even close. As they say, an absence of evidence is not evidence of absence. It's likely they are correct that very little interference would happen, but no one is willing to risk certifying that this is so. Nor should you or any other passenger.

  7. Re:Don't think there is a problem by bws111 · · Score: 1, Insightful

    There are not zero recorded incidents. In July a report was issued documenting 75 instances. The congressional study was in 2000 - the number and varieties of devices has shot up since then.

    The problem with relying on anecdotal evidence, which you are doing, is this. Right now, the rule is 'turn off all devices'. Most people do this. A few people will forget, and a few more think they're special and don't do it. On a flight with 200 people, maybe 5-10 devices are left on when they shouldn't be. Now, imagine the rule did not exist. On a flight with 200 people there could easily be 300 devices, between phones, tablets, laptops, games, music players, etc. Do you think your anecdotal evidence of 5-10 devices only causing 75 incidents will still hold true when there are 30 times as many devices active?

    The point about GoGo being active is immaterial. The plane was tested and certified with that device active. That is not the same as saying the plane was tested and certified with all devices active.