Philippines Call Centers Overtake India

New submitter ajitk writes "This year, call centers in the Philippines employed 50,000 more people than those in India. From the New York Times article: 'More Filipinos — about 400,000 — than Indians now spend their nights talking to mostly American consumers, industry officials said, as companies like AT&T, JPMorgan Chase and Expedia have hired call centers here, or built their own. ... Nevertheless, the financial benefits of outsourcing remain strong enough that the call center business is growing at 25 to 30 percent a year here in the Philippines, compared to 10 to 15 percent in India. In spite of its recent growth, the Philippines is a much smaller destination for outsourcing more broadly — India earns about 10 times as much revenue from outsourcing.'"

Comments

Re:in before the idiots

[circletimessquare]

I actually find that the gender neutral nature of the Visayan and Tagalog languages to be a mark of cultural superiority.

Basically, there is no differentiation between male and female in the language. Filipinos are always saying "his" or "he" when they mean to say "hers" or "she". So this is a language bias towards equality of the sexes, which carries over to being developmentally predisposed towards equal treatment between the sexes. It's a superior language construct. Unlike, for example, Japanese, which has entire verb classes dedicated to the deference of women and underlings to the male/ boss. English is not the worst offender on this topic.