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Why Android Upgrades Take So Long

adeelarshad82 writes "Last month Google released the Android 4.0 'Ice Cream Sandwich' code base to the general public and manufacturers but it may be a while yet before it's actually rolled out to existing phones. In an attempt to explain why it takes so long, Motorola and Sony Ericsson shed some light on the process. Motorola described the long testing process involved in getting the new code out there, whereas Sony focused on explaining the time-consuming certification process."

24 of 226 comments (clear)

  1. I see... by fuzzyfuzzyfungus · · Score: 5, Funny

    So, this long and rigorous testing process is why smartphones are known for their rock-solid stability, seamless integration between hardware and software, and general lack of baffling fail, right?

    1. Re:I see... by fuzzyfuzzyfungus · · Score: 4, Insightful

      I'm not actually planning on exempting Apple. Their recent "iOS5 battery drain" thing, and various other glitches here and there are better than some of the other vendors; but still rather tepid for somebody who controls the entire OS, chooses the parts that go into the hardware, and has enough market dominance to shake some serious engineering support out of their vendors and contractors....

      I'm not sure if most handset vendors just don't care, since they really want you to buy the new hardware, whether they just don't have a sufficient history of in-house software expertise, or whether the vendors of low-power mobile silicon are far nastier about driver blobs and things than their PC counterparts; but smartphones seem surprisingly glitchy for a fixed platform product with substantial vendor control over most of the software. They aren't quite on the same level as, say, ACPI issues in random homebuilds of questionable quality; but they seem pretty mediocre.

    2. Re:I see... by Andy+Dodd · · Score: 4, Interesting

      And the fact that it takes people on XDA a matter of days to find and fix many of the issues in manufacturer releases.

      Two words that the mobile industry doesn't seem to understand:
      Beta Test

      Users would not be so angry about delayed upgrades if we were allowed to test betas. Also, if carriers ran beta tests properly, users would be less unhappy with carrier firmwares. (For example, the data-eating AP Mobile widget on AT&T-originated Samsung devices would either be fixed or gone.)

      I can understand carrier certification delays for network interfaces to a small degree - but the truth is that nowadays on any properly designed phone, the radio baseband firmware and the applications processor firmware are well isolated from each other. You don't HAVE to go fucking around in the radio baseband every time you touch the applications processor - the usual end result of this is lots of regressions.

      Wi-Fi - utter bullshit. The PC industry has no problem deploying driver updates without recertification of all devices targeted by the driver.
      Bluetooth - utter bullshit, same deal as with WiFi - the PC industry has no problem with this.

      --
      retrorocket.o not found, launch anyway?
  2. tl;dr by Rik+Sweeney · · Score: 5, Insightful

    OEMS: I takes time to integrate our own buggy, irremovable software into the kernel.

    1. Re:tl;dr by realmolo · · Score: 4, Insightful

      Exactly. If the manufacturers/carriers just gave us plain-old-Android, all they would have to do is get their drivers installed.

      Samsung is the worst. Their software sucks so bad, it makes their phones unusable. And of course, Verizon loads their crap, too.

      Google needs to drop the hammer on that bullshit. They should say "Look, quit loading up our OS with your crap, or we'll delist you from our search engine and block your networks from accessing our sites".

    2. Re:tl;dr by thsths · · Score: 4, Informative

      > He believes this fosters creativity

      So far my experience is that the more a manufacturer meddles with Android, the worse it gets. And this is not because Android is perfect, but (my conclusion) because manufacturer are mostly incompetent when it comes to software.

    3. Re:tl;dr by fuzzyfuzzyfungus · · Score: 4, Insightful

      My understanding is that giving young children access to finger-paint is also intended to foster creativity. It's just too bad that the result with the OEMs is so similar...

    4. Re:tl;dr by mlts · · Score: 4, Insightful

      Google needs to take the first step and have their subsidary, Motorola Mobility, lead by example. Even if it is something as simple as going onto a website, typing in your phone's IMEI, getting a response code, and then using that during the fastboot oem unlock procedure, it would show that Google/Motorola was open.

      Locked bootloaders do have a place -- they are good at keeping Joe Sixpack out of things he shouldn't be mucking with, so the tech support department can tell him to hard reset and go about his life. However, if someone is willing to go to a website, acknowledge that they are doing stuff that only they will be taking responsibility for, and has the tech ability to get adb working with a device, it is only fair for the phone maker to hand over the keys.

    5. Re:tl;dr by Baloroth · · Score: 4, Insightful

      This is true. OEM's also have considerably more and (presumably) more knowledgeable people working on the problem. My point was, if hackers on the Internet can get it working, paid software engineers should be able to get it working well. Maybe my expectations are just too high though.

      Oh, and OEM ROMs often contain bugs that it should be unacceptable for an OEM to release... but still, fair point.

      --
      "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
  3. FTA by agent_vee · · Score: 5, Informative

    "Operators then may want to customize the software, and the OS must be localized for the market and language."

    I think that is where the bulk of the time is spent.

  4. Is it because— by alvinrod · · Score: 5, Insightful

    Is it because the handset manufacturers don't make any money from the software and are probably more interested in selling you a new phone? After a year or so of support, they've generally shown almost no interest in pushing out additional upgrades as they probably don't even sell that particular model of phone any longer. Unless it's a Nexus phone, or a particularly popular model, support is pretty sketchy. There are a lot of promises to update phones to ICS, but I won't be surprised when a lot of those plans get canceled or delayed indefinitely.

    Wading through the code and carrier requirements certainly tacks on some additional time, but considering that these companies don't have much incentive outside of brand loyalty, which may not even exist to any serious extent, to update their old hardware, I don't think that they try too terribly hard to get it done in a timely fashion.

  5. Re:Hardly surprising by Anonymous Coward · · Score: 5, Informative

    (16GB to compile ICS? jesus fuck why?)

    16GB recommended, not required, and it's because they're using memory-intensive optimization flags set.

  6. Compared to what? by jeffmeden · · Score: 5, Interesting

    I know I am going to get flamed for being an apologist, but you know that until about a year ago Dell was selling computers preloaded with Windows XP, right? Windows XP, which made its debut in 2001? They were selling (and people were glad to get) a computer with 9 year old software on it. Now we have Android OS from Google and the turnaround can be anywhere from 4 months to a year before it is running on a good portion of the install base, and we complain about it? Why? If the phone doesn't do what you want it to, don't buy it thinking that some software release will come along next week and make it all better (even if the retailers want to insist that)...

    Learn from history: buy the phone that does today what you want your phone to do today. For a crowd of computer dorks who know all too well the ups and downs of the software development lifecycle, we here on /. sure do like to play dumb...

    1. Re:Compared to what? by wstrucke · · Score: 4, Insightful

      Android is free and newer versions tend to not only work better but provide more features. Windows upgrades tend to consume more resources and generally introduce new bugs. It's not really fair to compare the two. That being said, it would be a completely different story if your new PC came with the promise that newer versions of windows would be made available at no charge over your existing internet connection. Why shouldn't you be upset when a new version is released and months go by without your upgrade coming through?

  7. Re:Hardly surprising by Anonymous Coward · · Score: 4, Insightful

    A kernel does not an operating system make.

  8. Re:Verizon's rationale by tripleevenfall · · Score: 4, Insightful

    Some of the same reasons they don't want you upgrading the OS yourself. They don't want you to get the latest features without paying them a big pile of money or extending your contract.

    I'm sure they also have to make sure the latest version is festooned with crapware before they unleash it on the public.

  9. Re:Verizon's rationale by Troed · · Score: 4, Informative
  10. Re:Hardly surprising by rtkluttz · · Score: 5, Insightful

    It actually ISN'T that complicated on the carrier side where the real delays come from, they just make it that way. When all the DRM and bloatware and crapware and bandwidth throttlers and tethering blockers and Carrier IQ loggers that are all designed to BREAK your phone or compromise its security go in, its damn difficult to make it run at all.

    Look at cyanogenmod and how little time it takes them to get new versions out once they have all the roadblocks in the device figured out.

    --
    Digital is, by definition, imperfect. Analog is the way to go.
  11. Say what? by Cereal+Box · · Score: 4, Insightful

    In the first Ice Cream Sandwich source code that was released, the Hardware Abstraction Layer (HAL) – the software layer giving applications direct access to the hardware components – was to some extent adapted for a Texas Instruments hardware platform. However, for all 2011 Xperia phones, we used a Qualcomm hardware platform. This means we have to replace the default HAL coming with first source code released for Ice Cream Sandwich, with our own HAL.

    The HAL changes have impact on several features on a phone, including the camera, different sensors (such as proximity, light, accelerometer and compass), audio, Bluetooth, Wi-Fi, GPS, as well as multimedia and graphics components. Thus, we do not only have to modify and configure the HAL according to the Qualcomm hardware platform, but also all the other hardware components used in a phone.

    Wow, I sure hope they're just mixing up terminology here. The entire point of a HAL is that you just plug in your drivers. If you have to modify the HAL because you're using different hardware than the reference device, you're doing it wrong.

  12. Re:Hardly surprising by rtkluttz · · Score: 4, Insightful

    You actually aren't giving a good comparison. XDA takes a long time because of the all the PURPOSEFUL breakages and blocks that are put in by the manufacturers and the carriers.

    The manufacturers and carriers take a long time because they have some many artificial limiters and blocks and DRM that they all have to work together.

    Google and XDA timeframes are understandable. Google is doing the REAL development work to make an Operating System. XDA is doing the best they can with what they have to work with with DRM and spyware riddled garbage.

    The carriers and manufacturers spend their time screwing everything up on purpose.

    --
    Digital is, by definition, imperfect. Analog is the way to go.
  13. Re:Verizon's rationale by Miamicanes · · Score: 4, Informative

    Buying your own phone doesn't matter with Verizon or Sprint. Non-Sprint phones can never be activated under a Sprint account (they can roam, but never be the phone for a real Sprint account). Verizon will let you do it if you twist their arm and escalate it high enough (possibly due to a consent decree inherited from AT&T years ago), but they won't actually *help* you, and you'll never get EVDO to work, only 1xRTT due to radio firmware funkiness unique to Verizon. There's no actual engineering reason why it HAS to be this way (it's purely a matter of software and business process; the hardware is identical), but unfortunately, that's the way it is.

    In theory you could buy an unsubsidized phone for AT&T or T-Mobile, but in most cases you'd only be able to use GPRS and EDGE on T-Mobile (most foreign phones can't do 1700/2100 HSPA+), and I'm pretty sure most imported phones can't do HSUPA on AT&T (and often, the only models that can do 850MHz UMTS are the ones intended for Australia, which are so expensive when imported to the US that you could almost buy a Verizon phone and pay for the service for two years for what you'd pay for the imported phone alone).

    The unfortunate truth is that America's mobile phone market is as structurally fragmented and messed up as Japan's, and only slightly more likely to untangle itself over the next 25 years into something resembling tortured interoperability.

  14. Comment removed by account_deleted · · Score: 4, Informative

    Comment removed based on user account deletion

  15. Make an operating system, a kernel does not by tepples · · Score: 5, Interesting

    A kernel does not an operating system make.

    Yoda, is that you?

    Yoda would more likely say "Make an operating system, a kernel does not."

    There's a difference between Yoda-speak and German-speak. Yoda-speak is OSV (object subject verb; "a fine mess this is") or VOSv (verb, object, subject, helping verb; "help you I will"), in contrast with the SVO or SvVO order of English (and presumably of standard Galactic Basic). The "X does not Y make" pattern is SvOV, as commonly used in German and Dutch and occasionally in English until the early modern (17th century) period. It's an allusion to a Richard Lovelace poem.

    The Moar You Know ...:::*

  16. ARM is not a PC - yet by HeikkiK · · Score: 4, Informative

    Unfortunately the manufacturer is right here. Currently in the ARM world every printed circuit board (PCB) model requires its own kernel version - even if the SoC is the same. Even if the components in the board are exactly the same, a new kernel version is required if the components are just wired differently!

    Why is this? Because in the ARM world there is no any universal bus like PCI is in the x86 world. Typically components are connected by using quite primitive buses like I2C or SPI, which has no bulletproof way to do a listing of connected components. Also ARM is heavily power optimized - also in the PCB-level. There are software controlled regulators powering different components ON when needed and OFF to save power. Because there is no any standard way to do this - every manufacturer is designing the powering differently. Power and the communication bus are not connected by any means - powering the component on/off might require using a totally different bus - not told to software by the communications bus. This knowledge is typically just put (hacked) into the kernel code.

    In PC world most of the hardware is initialized by BIOS and all the peripherals are usually nicely listed by the PCI bus (try lspci -command in your x86 linux box). Drivers can be easily attached into peripherals by unique device IDs. The same driver works for all boards even if the PCI bus address is different.

    No such luxury in the ARM world. Typically you can see multiple versions of drivers for the exacly same component in the Linux kernel source tree. Just because the ARM architecture has brought too many obstacles for developers to easily use the same driver for different boards. You can imagine - it is a total mess. Also typically those drivers do not enter into mainline kernel so there is again more work for phone makers to port drivers for the new kernel version. Also Android kernel has some differences to normal Linux kernel.

    Correct me if I'am wrong, but in my understanding the Android HAL-interface is in the user space - not kernel space. The HAL-interface might change a lot between Android versions. But not only the interface has changed - also the kernel space interfaces - those on the top manufacturer have to implement the HAL-interfaces - have changed breaking the existing drivers the manufacturer has made.

    But there is hope in the future. Developers of linaro.org have work in progress and already very good demonstrations of how this mess can be sorted out. But we are not there yet and the work is huge. It needs also some common standards and practices to be adopted by the ARM hardware makers.

    See also: The Ugly State of ARM Support On Linux http://linux.slashdot.org/story/11/06/20/2039229/the-ugly-state-of-arm-support-on-linux

    But this ARM-problem is not just related to Linux. Windows Phone 7 is currently working only on Qualcomm SoC, probably because Microsoft wants to keep things simple at this point. Apple has solved the problem by making its own hardware and SoC and probably standardized the hardware in house.