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Volkswagen Turns Off E-mail After Work-Hours

wired_parrot writes "Responding to complaints from employees that email outside of working hours was disrupting their lives, Volkswagen has taken the step of shutting their email servers outside work-hours. Other companies have taken similar steps, with at least one taking the extraordinary step of banning internal e-mail altogether. Is this new awareness of the disruption work email brings on employee's personal life a trend?"

18 of 377 comments (clear)

  1. WHAT?! by betterunixthanunix · · Score: 5, Funny

    Here I was thinking that we were supposed to be connected to our jobs 24x7, accepting calls and emails after hours at no extra pay:

    http://it.slashdot.org/story/11/12/02/1350229/us-senator-proposes-bill-to-eliminate-overtime-for-it-workers

    Oh, wait, Volkswagen is not an American company. Carry on then, respecting your workers and whatever it is that you foreigners do...

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    Palm trees and 8
    1. Re:WHAT?! by Anonymous Coward · · Score: 5, Informative

      Personally, I want to know if there's a problem in my datacenter at 3:30 a.m. so I'm not surprised with multiple alarms and users in panic when I come into the office at 8:00 to find a dozen or more helpdesk tickets in my queue and no one able to access their network drives. Similarly, I definitely want to know if the IDS has identified an intrusion at the firewall that requires my personal attention to address, or a DDoS attack on our website that may have taken us down and is costing us money due to lost revenue. I'm paid to handle these problems, whenever and wherever they occur and I am expected to respond, day or night to resolve them before the issue turns into a crisis. It's in my contract.

  2. 8 to 5 by varmittang · · Score: 5, Insightful

    I don't check my email outside of business hours. If something breaks that needs fixing, call me, otherwise I can wait until tomorrow between 8 to 5.

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  3. Stop checking it, then? by Pope · · Score: 5, Insightful

    Seriously, just stop checking your work email device. Or shut it off. If you're not on-call or senior management, as TFA says, you're not in your working hours and should just ignore the damn thing.

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    It doesn't mean much now, it's built for the future.
    1. Re:Stop checking it, then? by Scutter · · Score: 5, Insightful

      Seriously, just stop checking your work email device. Or shut it off. If you're not on-call or senior management, as TFA says, you're not in your working hours and should just ignore the damn thing.

      It's not a technology problem. It's a cultural problem. It's easy to say "just ignore it!" but if your work culture expects it, then you're "not a team player" and it will eventually catch up to you. I recommend finding another company, personally, but in many areas the job market is pretty tough and having to be available after hours is better than not having a job.

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      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
  4. Re:It won't last by Anonymous Coward · · Score: 5, Insightful

    I don't expect this to catch on...either that or it will move to some other social media vehicle like Twitter. Most companies LIKE the fact that they can get their employees free efforts after hours!

    You mean.. most American companies LIKE to exploit their workers.

  5. Re:Banning internal e-mail by Surt · · Score: 5, Insightful

    Most corporate IM systems log everything.

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    "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
  6. Re:Turn off sync by 0123456 · · Score: 5, Funny

    I've read that to be efficient you should download and check your email no more than a couple of times per day. Have time set aside 1st thing in am, noon, and late afternoon to read and deal with it, and don't let it pop up, speak or distract you the rest of the day.

    If you ignore your email then people start phoning you, which is far more distracting.

  7. This is idiotic. by NeutronCowboy · · Score: 5, Interesting

    The beauty of email is that it is asynchronous. I can send an email, and people will get to it when they can. It's worldwide, near instant, and pretty much perfect delivery. I don't have to worry about them sitting at their desk right this moment, or be working right this moment. Write detailed email, send, and wait for reply. If it's urgent, follow up with a phone call, but otherwise, it's fire and forget.

    If Volkswagen is turning off the email servers, I can't even do that. I actually have to wait to send the email until they are working, and that might mean that I have to work while I'm supposed to be off. After all, my working hours might not coincide with theirs.

    I can't see this last very long. Besides, the solution is obvious and much less technically complex: have people not answer their email after working hours. Yes, it takes practice, but I've learned to ignore my crackberry after hours. If it's urgent, people will call.

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    Those who can, do. Those who can't, sue.
  8. Volkwasgen by sunderland56 · · Score: 5, Funny

    Apparently they turned off spell checking as well.

  9. Wait A Minute! by Anonymous Coward · · Score: 5, Informative

    The article doesn't clearly state it, but VW does NOT shutdown its email system. They stop emails from being pushed to individual users' Blackberrys when the user's shift is over. The email continues to flow into their inbox, and the Blackberry still enjoys a flood of email 30 minutes before their shift starts the next day. It's actually a nice feature of Blackberry and Exchange software that they simply turned on.

    This does not reduce the number of emails that they get or the spam or anything else. It just stops delivery to the Blackberry after hours.

  10. Re:It won't last by GreatBunzinni · · Score: 5, Insightful

    Without being facetious, in reality these are the kinds of issues the so-called occupy movements should be focusing on...things like this where the average employee is all but powerless to prevent having any balance between their work lives and their personal lives.

    The concept of a group of workers organizing themselves in order to achieve common goals, such as better working conditions, isn't new. That's the definition of a trade union.

    Remind me again why the average US citizen is so violently opposed to the existence of trade unions, let alone joining one?

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  11. Re:It won't last by tomhudson · · Score: 5, Insightful

    Just because you're a professional doesn't mean they own you 24/7 - unless YOU let them.

  12. Re:It won't last by CimmerianX · · Score: 5, Insightful

    Step 4 - Get fired from your job.

    Step 5 - Job hires a tech who has been unemployed for 9 months who is more than willing to be on call after hours for less pay.

    Step 6 - You start looking for new work, and you and now more than willing to be on call for a job as well.

  13. Re:It won't last by supercrisp · · Score: 5, Insightful

    I have limited experience with being a union worker, but in both cases, the union promoted good work, supported good workers, and bad workers met with peer pressure to get out or get good. I don't know about the UAW or whatever union the post office has. But I am pretty sure that a lot of stuff said about unions is no more true than stuff said about gay people, "colored" people, etc.. In other words, I bet a lot of it is a bunch of divisive lies spewed by "1%" to keep the "99%" distracted and effectively disenfranchised.

  14. Re:It won't last by oxdas · · Score: 5, Informative

    The German system of both unions and corporate governance are very different than America. In Germany, workers must have just under half of all seats on the board of directors (although the president of the board comes from the shareholders). This makes workers and unions influential in setting the corporate direction of all German companies above 2,000 people. The idea of a union in many countries is also very different. In the United States, unions are adversarial organizations. In many countries, however, unions are cooperative groups that work for the best of the workers and company as a whole. It is important to also note that the idea of companies existing solely to benefit shareholders is not the dominant paradigm in most countries.

  15. Re:It won't last by Anonymous Coward · · Score: 5, Insightful

    I don't know... I sort of like unions. They gave us stuff like:

    Weekends.
    Holidays off.
    Sick time.
    Worker's comp.
    Vacation time.
    40 hour work-weeks in theory.
    Pension plans.

    Oh, they took our kids out of the coal mines and allowed them to get an education, which means they might be able to compete against the Chinese children who get calculus 101 in the eighth grade, or the Europeans who already know 3-5 languages before high school.

  16. Different approach by swillden · · Score: 5, Interesting

    One approach to work/life balance is to strictly segregate them: Be at work, working, from 8-5, then be at home, not working.

    That's fine for people who want to do that, but it's not the only way to maintain a reasonable balance. I'm generally in the office from 7-4, but I'm not necessarily working all of that time. On average I spend 1-2 hours of each work day dealing with personal stuff -- keeping up with my bills, fielding phone calls about my kids at school (I have one daughter who is really challenging), out running errands for my wife. I probably spend another hour screwing around on-line: slashdot, G+, etc. Once in a while I even leave the office entirely for a two or three hours because I want to go to a kid's production at school, or because I feel like working out, or whatever. As a result, I don't feel in the slightest that I'm giving "my time" away to the company when I check e-mail in the evening. Heck sometimes I'm working on some particularly interesting bit of code and I even decide to work on it at night after the family is in bed... not because I feel obligated but because it's fun.

    For me, strictly segregating work and not-work would be a poorer work/life balance than having the flexibility to do non-work stuff during business hours and work stuff during non-business hours.

    I'd rather manage the balance myself than have the company mandate it one way or another. I understand that for people with driving personalities this can lead to excessive work, and I understand that some managers can see this as a way to wring every last minute from their employees. I don't have the first problem and the times I've had the second, I've fixed it by getting a different manager, one way or another.

    Beyond my personal preferences, I think the "strict segregation" approach is rather unnatural. It wasn't really even possible as a widespread lifestyle until the Industrial Revolution. Throughout human history, work and non-work have largely been inseparably mixed, both just parts of "life". I like it that way.

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