Slashdot Mirror


What Do We Do When the Internet Mob Is Wrong?

New submitter cornicefire writes "By now most people have heard the news and seen the picture of the boy who was killed over the new Nike sneakers. There are Facebook pages devoted to fist-shaking protests about materialism and greed. Yada yada yada. But while the scuffles over the shoes were real, the death was not. The photo was just a stock photo of some kid in a lab. We know this because of some old school reporters — Steve Earley and Justin Fentin of the Baltimore Sun. In the rush to celebrate crowdsourcing, many of us pooh-pooh the old media as 'gatekeepers,' but there are times when keeping that gate locked is a good idea. After all, if one of the crowd discovered the error, the signal would barely rise above the noise. There are people claiming that anyone questioning the facts is being disrespectful. Is there something we can do about the mobocracy? How can we support the best traditions of journalism while fixing the worst? How can we nurture accuracy?"

34 of 361 comments (clear)

  1. Nurturing accuracy by colinrichardday · · Score: 5, Insightful

    Nurturing accuracy will require a cultural change, from our schools up.

    1. Re:Nurturing accuracy by __aagujc9792 · · Score: 4, Interesting

      Well, there used to be this thing call "journalism". See, first you make up a story that Advances The Narrative, then you create evidence for it (in a font that wasn't invented at the time it was supposed to happen), and then you're Dan Rather. Truthiness rules!

      Snark aside, the rules of the Old Journalism worked moderately well when they were followed. I think our current chaotic information pool will improve in quality as honest brokers of info bundling and verification services emerge and thus develop a reputation. Which will make them powerful, and interesting targets for corruption... Big wheel keeps on turnin'.

    2. Re:Nurturing accuracy by CharlyFoxtrot · · Score: 5, Insightful

      That's true and not only of the "internet mob." Traditional media, with a few exceptions, have also gone this route of going with sensational hot news without fact checking and then burying corrections later. The only difference is that the masses read the internet (or at least the channels through which news reaches them such as Facebook) and that news spreads instantaneously instead of over a couple of days.

      --
      If all else fails, immortality can always be assured by spectacular error.
    3. Re:Nurturing accuracy by colinrichardday · · Score: 5, Insightful

      I think our current chaotic information pool will improve in quality as honest brokers of info bundling and verification services emerge and thus develop a reputation.

      Developing such a reputation only matters if people want accurate information.

    4. Re:Nurturing accuracy by Rockoon · · Score: 5, Interesting

      Its not just sensational news.

      The modern media is He Said, She Said. Instead of investigative journalism and getting to the bottom of the story, all they do is tell you what people (such as politicians) are saying.

      Name the media outlet that managed to inform us that in 2000, when credit default swaps were being deregulated, that the House vote for deregulation went 292 to 60:

      133 to 51 on the Republican side.
      157 to 9 on the Democrat side.

      Instead of reporting that (simple to find facts), they cut to a sound-bites of either (a) Democrats blaming the Republicans or (b) Republicans defending themselves from the accusation.

      Stop listening to them. Start watching them. You can't watch with the television on, because thats just listening to what they are saying rather than watching what they are doing.

      --
      "His name was James Damore."
    5. Re:Nurturing accuracy by colinrichardday · · Score: 4, Insightful

      What about people who value what they consider to be integrity over accuracy, such as those who consider maintaining their beliefs to be more important those beliefs actually being correct?

    6. Re:Nurturing accuracy by miserere+nobis · · Score: 5, Insightful

      I think our current chaotic information pool will improve in quality as honest brokers of info bundling and verification services emerge and thus develop a reputation.

      I have been hoping for this outcome, but there is a lot of reason to believe it is unlikely. One reason is that, when it comes to mass social media-developed stories, the brokers are everyone, and honest news sources can be overwhelmed and lost in the noise. To prevent this, every person has to regard him- or herself as a journalist with an obligation to check things before posting them, tweeting them, or otherwise passing them along. Given how well this has worked with all of the incredibly unbelievable urban legends that continue to be propagated via email despite easy fact checking, I have a feeling a lot more people find it easier to click "share" than to take time to look something up carefully.

      The other reason I worry about this is that reputations themselves hold value and therefore are regularly sold off just like any other assets. How many companies are there that have developed a reputation for high quality, over many years, and then someone realized that if they put the same brand name on a lesser product, they could sell more of it at lesser cost. Sure, it diminishes the brand, but that takes time, and the profits are immediate. Furthermore, our culture (at least in the U.S.) has gradually devalued actual honesty (the foundation of a reputation) in favor of branding (the imagery of a reputation). Most troubling, personal honesty itself is not considered important. What is a paid endorsement, really? It is putting up your reputation for sale. Yet this is accepted without question as the best way to cash in on one's status as a trusted person. To see this in action out in the masses, how many bloggers, after building up a following, begin accepting "sponsored posts"? Vast numbers of them, and many have probably never even realized there is a moral dimension to this at all, it's just a way to earn money. If they have thought about it, they probably have never taken it seriously enough to actually refuse to do it, because looking at it as a form of dishonesty would be a "fringe" view in our present culture, and therefore easily dismissed regardless of its accuracy. So what I worry about is that, unless we somehow foster an actual cultural change, we'll wind up with just a continued bombardment of unchecked "facts" mixed with an endless succession of people and institutions that build up a trusted reputation and then cash out.

    7. Re:Nurturing accuracy by InlawBiker · · Score: 4, Insightful

      Slashdot itself is guilty of promoting unfounded blog posts/rumors as news, practically every day. For profit. Journalism is on life support.

    8. Re:Nurturing accuracy by vAltyR · · Score: 5, Informative

      Maintaining your beliefs whether or not they are correct is not integrity; it's simply stubbornness. Integrity includes being able to admit you were wrong before, which is seems to be looked down on in our society; consider how many politicians have been accused of "flip-flopping" on a controversial subject.

    9. Re:Nurturing accuracy by makomk · · Score: 4, Interesting

      It's not hard to find examples of Fox News dishonesty - for example, take this graph that's been carefully distorted to make it look like unemployment increased when it actually decreased as a way of attacking Obama - but the individual examples are beside the point. The problem is the pattern of behaviour they show.

    10. Re:Nurturing accuracy by theCoder · · Score: 5, Insightful

      But interestingly enough, when that happens, some of the highest rated comments are "no that's wrong and here's why..."

      Anytime I see an sensationalist /. article, I always check the comments to find out how accurate it is. But I suppose not everyone does that, and most Internet sites don't have as good a commenting system as /.

      --
      "Save the whales, feed the hungry, free the mallocs" -- author unknown
  2. How un American of you by Colin+Smith · · Score: 4, Funny

    You should be out selling them hot dogs. That's what mobs are for.
     

    --
    Deleted
    1. Re:How un American of you by The+Mighty+Buzzard · · Score: 4, Funny

      It's an Internet mob, remember? You should be selling them herbal V1agr4 instead.

      --
      Violence is like duct tape. If it doesn't solve the problem, you didn't use enough.
  3. Not much to be done by Anonymous Coward · · Score: 5, Interesting

    We had a similar event earlier this year near where I live. A kid, in that case, did die. Everyone thought the lad had over-dosed and died and the followed two weeks were a blur of cries for tougher drug control, better drug programs, editorials on how irresponsible youth are, etc etc etc. But a few of us, having read the report, noted the cause of death probably wasn't really drug related and the autopsy confirmed this. However no one wanted to hear it. Any comment about what really happened was shouted down in the anti-drug fervor.

    There isn't much you can do against a mob, even one which is obviously wrong. Just wait it out and quietly try to educate people one at a time I suppose.

  4. type of human who uses and believes social media by rubycodez · · Score: 5, Insightful

    the people who immerse themselves in social media, who believe rumors without question, who only worry about other's opinions and so are easily swayed, are just dumber than sack of shit regardless of how high their IQ. Over half the populace is like that, very scary

  5. Subscribe to regulated integrity by __aasehi2499 · · Score: 4, Funny

    Your local newspaper is regulated by law to check it's sources and it's facts before printing.

    1. Re:Subscribe to regulated integrity by CharlyFoxtrot · · Score: 4, Interesting

      You should read "Flat Earth News", it offers a wonderful glimpse into the world of reporting and news agencies like Reuters and what passes for fact checking there.

      --
      If all else fails, immortality can always be assured by spectacular error.
  6. Public relations stunt? by jonbryce · · Score: 5, Interesting

    Looks very much like a PR stunt from Nike to me, to get out the message "our shoes are so good that people are fighting and killing each other to get them".

  7. Was Nike behind this? by Animats · · Score: 5, Interesting

    The real issue is whether Nike was behind the hype. Nike isn't that cool any more, and Michael Jordan is a has-been jock. They're the parties that would benefit from this. Follow the money.

    1. Re:Was Nike behind this? by honestmonkey · · Score: 4, Funny

      YEAH! NIKE WAS BEHIND THIS! LET'S ALL GO GET THEM!

      I've got a batch of torches and pitchforks here I'll sell you all real cheap.

      --
      Everything you know is wrong, Just forget the words and sing along.
  8. the answer is clear by Trepidity · · Score: 5, Funny

    Rustle up an internet mob to punish this despicable lack of accuracy!

  9. Reputation and meta-moderation by b4dc0d3r · · Score: 4, Interesting

    People who have been proven right time after time, such as Snopes or the Bad Astronomy guy, are frequently cited as rebuttals.

    Having an internet-wide identity, such as Open ID (and specifically not FaceBook or a government supplied ID), allowing people to gain reputation, and override other peoples' posts, or at least be placed higher, is really the only way to do this everywhere.

    Just as with slashdot moderation, it will be possible to game the system, if you respond rationally everywhere except one issue where you feel strongly about. And it would be nice if your reputation could be classified so that you can have a good reputation on some subjects, but automatically junkpiled on other topics.

    As it stands, fact checkers who don't have an axe to grind are the only voices of reason, and you basically have to educate people about the fact checker being cited, but not so much that it looks like you are unquestioning of their lack of bias.

    Making the internet personal again, so you are talking with actual people (virtually, not their real identities necessarily). Not arguing with text on a page.

    1. Re:Reputation and meta-moderation by Richard_at_work · · Score: 5, Insightful

      Just as with slashdot moderation, it will be possible to game the system, if you respond rationally everywhere except one issue where you feel strongly about. And it would be nice if your reputation could be classified so that you can have a good reputation on some subjects, but automatically junkpiled on other topics.

      The problem with that, which is also the main problem with slashdots moderation system, is that it largely depends on the group of people taking part in the moderation, and it completely depends on their opinions. You can be completely rational on topics, backed with facts, and still be modded to oblivion because other people simply don't like your view, it isn't what they want to hear.

      Many topics on slashdot suffer from such, including copyright issues, negative views on android etc.

      Just because you have a good or bad reputation with one group doesn't mean that reputation is automatically of value to anyone else.

    2. Re:Reputation and meta-moderation by Vellmont · · Score: 4, Interesting


      People who have been proven right time after time, such as Snopes or the Bad Astronomy guy, are frequently cited as rebuttals.

      Snopes indeed has a very good, and well deserved reputation. But yet I still hear people relatively intelligent people repeating the Cruise Control in a Winnebago lawsuit myth, or the Stella McDonald's spilled hot coffee half-truth. Both of those claims are more than a decade old, and very easily shown to be completely wrong. Yet people STILL tell these stories as if they were true.

      The problem isn't one of lack of accurate authorities, or the social proof of the accurate authority. The problem is that people are far too willing to accept a story, passed down umpteen times that generally came from their friend, family member or acquaintance. The friend offers the social proof, because the friend believes the story and you trust the friend. Scepticism, or asking for evidence doesn't come into it, since that would involve doubting the friend.

      The truth about the myths travels much more slowly, primarily because there's little punch to be gained from telling a story about how something turned out to be wrong. The mythos stories have great explanatory, validation, or "gee whiz cool" embedded within them. I.e. "blame it on those damn lawyers!", or the egg standing up during the equinox myth. One of my favourites, (that many very well educated people will argue with me about openly) is that silica glass is actually a liquid that flows at room temperature, and that's why old windows are thicker at the bottom. In case you didn't know, window glass used to be made through a process that made it thicker at one end, which was usually installed thick end down. I've also read through umpteen scientific evidence about glass, and silica glass is defined as an amorphous solid, that doesn't observably flow at room temperature.

      --
      AccountKiller
  10. "Dewey Defeats Truman", Chicago Tribune, 1948 by perpenso · · Score: 4, Informative

    The rush to get a story out first is hardly anything new, nor is the inevitable occasional false reporting. "Dewey Defeats Truman", Chicago Tribune, 1948. http://en.wikipedia.org/wiki/Dewey_Defeats_Truman.

  11. What do we do? Think for yourself. by Torodung · · Score: 4, Insightful

    What do we do about this? Wrong idea. Each one of us does something about it individually. You think for yourself; you vet things yourself; you don't worry about the rest of the "crowd" and how they might be deceived. Evolution only has you socially rigged up to truly affect about 150 people, max, anyway.

    But, if everyone carries out that solemn responsibility, things will be fine. Problem is, because of a lingering reliance on big media, most people don't. And it was a serious problem back in the days before crowdsourcing too, because the "gatekeepers" have told some whoppers over the last century or so. This was especially true around the time of Goebbels and WW II, and it has never recovered since, despite all the best intentions of journalistic integrity. The journalists did their best to hold the lie machines at bay, but that time has long since passed. A few decades ago, by my reckoning.

    So, the horse has been out of the barn for at least that long, and we are talking about shutting the gate? Now? What the hell, folks? Mass media is a lie machine, and it functions because it is a lie machine, and all we've done is given the keys to the lie machine to everyone, instead of only the "gatekeepers." That, by my yardstick, is a profoundly good thing, although it will take a period of adjustment to become used to it.

    Personal responsibility and a ready supply of grains of salt is all we have left. Don't believe everything you read. Since CGI advances, don't believe everything you see either. Welcome to the Brave New World. IMHO, it's a "good thing," but you have to be careful what you choose to believe these days.

  12. Sensationalism. by MrCrassic · · Score: 4, Insightful

    How can newspapers prioritise accuracy and fairness when its patrons prioritise sensationalism and shock? The fact that nuances in the lives of celebrities can, at times, be more valuable to people than current events around them pronounces this. This element of our society needs to change first before we can begin talking about ways of nurturing accuracy.

  13. Mob rule, groupthink by macraig · · Score: 5, Informative

    Welcome to sociopolitical science 101. This behavior is called tyranny of the majority, and it so worried Thomas Jefferson and others who founded the United States that they crafted a new variant of democracy intended to discourage it. At least in politics....

  14. Not believing everything your read by perpenso · · Score: 5, Insightful

    Nurturing accuracy will require a cultural change, from our schools up.

    Perhaps it is more important to teach not believing everything that you read. Especially on the internet where there is little barrier to being published.

    To instill some sort of ability to judge credibility. For example, two people make conflicting medical claims. One is an unknown but licensed medical doctor who trained at a well regarded university and the other is a famous and popular actress. That the actress' lack of relative credibility would require extraordinary evidence of her claims.

    1. Re:Not believing everything your read by Jah-Wren+Ryel · · Score: 5, Insightful

      Perhaps it is more important to teach not believing everything that you read.

      Critical thinking is the most important thing school can teach a person.
      Unfortunately it seems to get pretty short shrift in much of the curriculum.

      --
      When information is power, privacy is freedom.
  15. Gatekeepers? WMD in Iraq ... by BenBoy · · Score: 4, Interesting

    ... and what do we do when the traditional gatekeepers fail us? Same damned thing. Read critically. Read multiple points of view, including those who disagree with you, and draw your own conclusions. Nobody can do that for you, and no system will do that for you.

  16. Is there a story here? by khallow · · Score: 4, Interesting

    I'm a bit puzzled as to why this is a story. Old media isn't any better as a whole at gatekeeping than the internet mob is. For example, most news articles are reprints with absolutely no effort to check that the reprint was accurate. And some "old media" are so biased and/or incompetent that I don't consider them a news source such as CNN or Fox News.

    And for the old media sources that do real news reporting, such as the Washington Post, BBC, etc, we also have people in the internet mob doing their own fact checking as well.

    For example, Slashdot does a fair job of real time fact-checking. If you're depending on You Tube (and You Tube comments!) for your news, then there is something very wrong with you.

  17. Why bother. by Anonymous Coward · · Score: 5, Interesting

    There isn't much you can do against a mob, even one which is obviously wrong. Just wait it out and quietly try to educate people one at a time I suppose.

    Doesn't work.

    I shut up. Let folks stay ignorant - they won't believe you otherwise. And use their ignorance to manipulate them.

    I'm not alone. Just look at what's happening in the Republican primaries. Here you have relatively well educated people spewing non-sense, lies and misinformation to pander to the ignorant masses. Does anyone really think Newt Gingrich is as stupid as he appears? Or Bachman? Cain? Perry (- Ok, maybe Perry is that stupid.)

    I don't.

    I see them as manipulating the public , using the public's own ignorance and contempt of facts and rational thinking and praying on their emotions.

    That's what it has come to: emotional indulgence and the inability or lack of desire to gather the facts and look at an issue rationally. Careful study and self-education is out of the question. People want to be told what to believe. They don't want ugly truth - truth that's always a shade of gray and never black and white - right or wrong - good or evil - or any other childish binary thought.

    Emotion and ego are like a drug. "I'm right - you're wrong and there's no two ways about it!" has become our society's mantra and it's leading us to a downfall. And some, Rupert Murdoch for one, have become quite rich and powerful taking advantage of this.

  18. Re:It's important in other cases too by AngryDeuce · · Score: 4, Insightful

    What better quality of life is that? Our poor people have cell phones, cars, cable television, and too much food (poor americans are fat!) for christ sakes. You really cant get an 'enormously better quality of life' yet. Our poor are rich by any standards but the warped bullshit ones.

    They're not fat because they have too much food, they're fat because the cheap food is all terrible for you.

    A family of four can go to McDonald's and eat dinner for $15. They're consuming 2,000 empty calories in a single sitting. A 2-liter of Coke is $1.29. A gallon of orange juice is $6. See the problem?

    Anyone that's actually made a conscious effort to eat better and lose weight quickly realizes how ridiculously fucking expensive it is to do so, and that ignores the time element involved. It takes far more time to prepare a proper meal than it does to hit the drive-through. When you're a wage slave you're not working 9-5, you're working two jobs just to live in the manner we call "first world". That means when you get done your 12-16 hour day at work, the last fucking thing you want to do is spend an hour in front of the stove. So what do you do? Break out the Hot Pockets. Two minutes and here's your dinner, kids.

    It's easy to point fingers when you're on the other side of the fence. I grew up poor. I had Peanut Butter and Jelly for dinner more often than I can count, and believe me, it wasn't because my mother wasn't working hard. She worked 14 hours a fucking day and was so tired a lot of the time she would sometimes literally fall asleep standing in front of the stove making us Macaroni and Cheese. But hard work doesn't equal success. And success, in this world, definitely does not equal hard work.

    As for the rest of the things you take objection to, let's see. Cell phones? How many people have a land line these days? Better yet, if you don't have good credit (as most poor people don't, how can you have good credit if you can't even get credit?) how the hell do you pay the phone company their $300 deposit to get the service turned on in the first place? You don't, so cell phone it is. Could you live without a phone? Could you function in today's world? But somehow, poor people are supposed to be able to? Please.

    Cars? How the fuck else are they gonna get to work? Take the bus? What if the bus doesn't go where they work? I mean, the whole country isn't New York City. Most of us don't even have access to that kind of infrastructure. Shit, a lot of cash strapped cities are cutting back on their public transportation systems. So it's either get a car (usually a fucking beater that gets 3 miles a gallon when you're lucky enough to get it running) or not work. Believe me, I wish I lived in one of those places where I could realistically take public transportation. It would take me over an hour, one way, to get to work by bus, with all the transfer points. One hour by bus, less than 15 minutes by car. Not even exaggerating. Maybe you have the time to spare but I'm not lucky enough for that.

    And cable, frankly, I call bullshit all over that one. I know hardly anyone that has cable anymore, and of those people that do, almost all of them have it because it's bundled with their internet service. Internet connectivity is almost as necessary to getting by in this world as having a telephone is. My bank, for instance, doesn't even do paper statements anymore. What few things are not primarily online-based are moving that way. I know people that pay their damn rent online now.

    But, ignoring all that, if we're going to start holding up the poor of third-world countries and say "Shut up and be grateful for what you have!" than I say it's time to do the same thing for the rich. How many multi-billionaires do you think Somalia has produced? How about Indonesia? Why can't the wealthy here be happy with what the wealthy over there have?

    Oh, I see. It's okay to be entitled if you're wealthy. Poor people should just be glad they're not forced to catch stray dogs and cats to eat.