World's Worst PR Guy Gives His Side

First time accepted submitter Narnie writes "Follow up to Tuesday's story of a PR rep's lack of professionalism. Kyle Orland provides a follow up interview with Paul Christoforo after a simple email chain escalated into internet infamy. N-Control official response to Paul Chrostoforo's actions can be found here. Kotaku.com even has a whole section devoted to covering the entire ordeal. I for one found myself caught following the news releases and in awe of the combined load forced on penny-arcade's servers from Slashdot, Reddit, Digg, Kotaku, and other news sites covering the story."

Comments

I never got why this became so big

[elrous0]

The whole thing looked way blown out of proportion to me. So this guy was having a rough spot in his life and was a little brusk and unprofessional in the initial email exchange. Conversely, the guy on the other end was WAY overboard on wanting that controller by Christmas (must be a helluva controller). And things just escalated from there to levels where they both sounded like children. Very unprofessional on Christoforo's part, for sure. But hardly worthy of the massive scorn he's gotten.

I think he's really just become a stand-in for all this shitty customer service reps we've all encountered (particularly around Christmas). And he's taking the heat for a lot of shit that he had nothing to do with.