The Gradual Death of the Brick and Mortar Tech Store

Posted by samzenpus on Thursday February 9, 2012 @12:33PM from the say-hello-to-the-dodo dept.

Cutting_Crew writes "As we all know brick and mortar stores have been closing left and right recently. We had CompUSA, Borders and Circuit City all close their doors within the last 4 years. According to an article on Forbes.com, it is spelled out pretty clearly why Best Buy is next in line to shut its doors for good. Some of the reasons highlighted include a 40% drop is Best Buy stock in 2011, lack of vision regarding their online services, management too concerned with store sales instead of margins and blatant disregard for quality customer service."

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Re:Thank god we still have Radio Shack by Anonymous Coward · 2012-02-09 13:13 · Score: 0, Offtopic

On vacation they tried charging me $200 for repairs I was able to do myself after purchasing the tools I had left at home for $40. Of course, if you don't know what you are doing this could be a fair price.
My sister tried charging me $20 for a hand job. I can do that myself for free!