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AT&T Clarifies Data Limitations On "Unlimited" Data Plans

MojoKid writes "Several months ago, AT&T notified customers that it would begin throttling network speeds for users who exceeded a certain threshold, with the definitive throttle point defined as an imprecise "the top 5% of mobile data users." The company has issued a statement clarifying this policy after irate customers with unlimited data plans demanded to know what the cap was and how the company determined who should and shouldn't be throttled. The magic number is 3GB, which conveniently happens to be the maximum amount of tiered bandwidth AT&T will sell you. So why would AT&T want unlimited users to move to tiered pricing when its maximum tier is also set at 3GB? Simple — the amount of money the company makes on customers who exceed that 3GB limit. The fine print reads: 'If 3GB is exceeded, an additional 1 GB is automatically provided at a rate of $10 for each additional 1 GB.' Anyone using above 3GB on an unlimited plan is a customer who isn't paying enough for the privilege (from AT&T's perspective)."

3 of 247 comments (clear)

  1. Re:I just don't believe advertisements at all. by snowgirl · · Score: 4, Funny

    *Big dopey grin from sales dweeb* While I walked away happily - I enjoy wasting salespeople's time when I have nothing better to do.

    I had some phone sales rep yell at me for politely letting him go through his spiel before shooting him down. He basically asked me why I would listen to his whole spiel, and then he dramatically hung up on me.

    As I was putting down the phone receiver, I was thinking to myself, "because you never gave me a chance to talk..."

    --
    WARNING! This girl exceeds the MAXIMUM SAFE standards established by the FDA for BRATTINESS
  2. Re:So why offer an unlimited plan in the first pla by snowgirl · · Score: 2, Funny

    The bandwidth is not capped though, it's THROTTLED. So you still get "unlimited" bandwidth.

    To be a bit pedantic, throttled is the exact opposite of unlimited bandwidth. What they are talking about of course is unlimited data.

    I owe you an apology... apparently, there are people who need this explained to them... :(

    --
    WARNING! This girl exceeds the MAXIMUM SAFE standards established by the FDA for BRATTINESS
  3. Re:VirginbMobile Australia by Chrisq · · Score: 3, Funny

    Yeah like fucking Virgin Mobile Australia charging 2c per KB over.. which means you can clock up $thousands in a very short time.

    Yes, Virgin Mobile, I am talking about you.

    They are the damn pirates.

    50MB over = $100. Ouch. For a lousy $600 phone on a $40 per month plan. You go over.. you PAY.. bend over boy.

    My first over the cap bill was $5500. You can't kill me. Wife already tried and damn near succeeded.

    When she asked you why you used so much data It was probably a mistake to tell her how much better the porn movies are in HD.