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George Takei Helps Facebook Troubleshoot MySQL

miller60 writes "Actor George Takei recently helped the Facebook infrastructure team troubleshoot issues with its MySQL databases. Takei, a veteran of the original Star Trek series, now has more than 1.2 million fans on Facebook. Takei recently noticed that some status updates were missing or appearing inconsistently. That led to a dialogue with the Facebook Engineering team, which gave Takei a shout-out on its latest blog post, which also included some technical discussion of Facebook's challenges in scaling MySQL (a topic of previous discussion here at Slashdot)."

5 of 86 comments (clear)

  1. Facebook only listens if you're famous, apparently by Anonymous Coward · · Score: 5, Insightful

    People have been reporting these problems for months, if not years.

  2. Worst association ever... by arse+maker · · Score: 5, Insightful

    He helped troubleshoot? Seems like devs were just following him and reading his posts saying something was wrong.

    Not only that, they only took interest because they knew of that issue and were already working on it.

    In that case every user on facebook is helping to troubleshoot MySQL.

  3. Re:Not so much by jd · · Score: 5, Insightful

    Do you know how rare *good* bug reports are?

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  4. Re:Facebook only listens if you're famous, apparen by ackthpt · · Score: 3, Insightful

    But they weren't Sulu.

    There's something to be said for celebrity - it get's your messages noticed more often than us ordinary slobs.

    --

    A feeling of having made the same mistake before: Deja Foobar
  5. Re:Facebook only listens if you're famous, apparen by Jesse_vd · · Score: 4, Insightful

    George Takei has a lot of fans with us and since we've all Liked his Page, a while back some of us saw an update from him about an inconsistency in his Facebook experience. We realized what he was experiencing was an issue we were already trying to fix on the database side, so when we saw him post, it gave us more information that helped us get closer to resolving the issue. This allowed us to improve his experience, and in turn, the experience of everyone else on Facebook.

    They were already aware of the problem and working on a solution