Slashdot Mirror


Apple To Add 3600 Jobs At New $304 Million Campus In Austin

An anonymous reader links to a short note at Tech Newest, according to which "Apple Inc. plans to create a $304 million campus in Austin, Texas, which will add 3,600 jobs over the next decade, more than doubling its labourforce in the city. The Cupertino, California, customer device [maker] already employs thousands in Austin, whose tasks include handling customer issues and support."

113 comments

  1. There's gonna be a rumble! by PessimysticRaven · · Score: 3, Funny

    Awesome. I for one can't wait to hear about the turf war between Dell's Round Rock campus and this new Apple Dumpling gang.

    --
    Consistency is only a virtue if you're not a screw-up.
    1. Re:There's gonna be a rumble! by poly_pusher · · Score: 5, Funny

      When you're a dell, you're a dell all the way. From your first hard drive fail to your last RMA!

      *Snaps fingers and hunches over*

    2. Re:There's gonna be a rumble! by PessimysticRaven · · Score: 1

      ... I present to ye one (1) whole Internet.
      Enjoy.

      --
      Consistency is only a virtue if you're not a screw-up.
    3. Re:There's gonna be a rumble! by ehintz · · Score: 2

      That's been going on for years. I worked at Apple Austin from '96 to '98; back then there was a LaserWriter on the 2nd floor of the Anderson campus that was ironically named "Dell Resume Writer". Srsly.

      It was kind of a crappy thing for the phone monkeys tho. They'd get stuck in a rut, 9mos as a contractor at Apple, 9mos at Dell. Never get a full time gig with benes, just end up being a temp worker forever.

      --
      ehintz
    4. Re:There's gonna be a rumble! by Anonymous Coward · · Score: 0

      When you're a dell, you're a dell all the way. From your first hard drive fail to your last RMA!

        *Snaps fingers and hunches over*

      where is the "like" button?

    5. Re:There's gonna be a rumble! by ISoldat53 · · Score: 1

      Kind of like when Dell was stealing people from Radio Shack.

    6. Re:There's gonna be a rumble! by Sulphur · · Score: 1

      Kind of like when Dell was stealing people from Radio Shack.

      Did they give them back?

    7. Re:There's gonna be a rumble! by Anonymous Coward · · Score: 0

      I believe the Radio Shack people looked at it not so much as being "stolen" as being "liberated". Few wanted to go back.

    8. Re:There's gonna be a rumble! by Anonymous Coward · · Score: 0

      Awesome. I for one can't wait to hear about the turf war between Dell's Round Rock campus and this new Apple Dumpling gang.

      Dell is miles away. Oracle is right across the street... Used to be some of Sun's chip designers.

  2. Re:Whoa, whoa, whoa by Anonymous Coward · · Score: 0

    This comment had better grammar than the summary.

  3. In Related News, Apple Buys UT Austin Dorms by theodp · · Score: 3, Funny

    Hey, workers need a place to live, right?

    1. Re:In Related News, Apple Buys UT Austin Dorms by Anonymous Coward · · Score: 0

      Danger Will Robinson! - customer device huge Internet Meme 101 - customer device huge Captain, customer device huge approaching...on viewscreen A quantum leap in customer device huge :P

    2. Re:In Related News, Apple Buys UT Austin Dorms by Billly+Gates · · Score: 1

      Maybe Foxconn is going to see if they can have Americans live their their Asian counterparts.

  4. Slashdot outsourcing summary to India? by Spy+Handler · · Score: 2

    this one sounded just like my last tech support call...

    1. Re:Slashdot outsourcing summary to India? by White+Flame · · Score: 2

      The India customer device huge already employs thousands tech support.

  5. whats a by fred911 · · Score: 0

    device huge?

    --
    09 F9 11 02 9D 74 E3 5B - D8 41 56 C5 63 56 88 C0 45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    1. Re:whats a by sweatyboatman · · Score: 0

      customer device huge already!

      --
      It breaks my pluginses, my precious!
    2. Re:whats a by Falkentyne · · Score: 0

      It was the codename for the Ipad 3. Not sure how it snuck into the summary...

    3. Re:whats a by Unknown+Relic · · Score: 1

      The Cupertino, California, customer device huge already... Looks like auto correct is at it again!

    4. Re:whats a by Anonymous Coward · · Score: 0

      Hey... fucktard... this is Slashdot. Don't expect any of your fancy english class bullshit here. If you can't hang with the big boys then STFU or go home.

    5. Re:whats a by Yvan256 · · Score: 2

      Just one more sign that Slashdot is going downhill very fast.

    6. Re:whats a by hkmwbz · · Score: 1

      You know, people were saying the exact same thing 5+ years ago. It's not like typos and other errors were unknown 5-10 or so years ago either. Take off your rose-tinted glasses, please!

      --
      Clever signature text goes here.
  6. Re:fuck texas by osu-neko · · Score: 1

    Steve Jobs wouldn't be down with this shit. Silicon Valley for life, bitches!

    TFS: "[Apple] already employs thousands in Austin..."

    --
    "Convictions are more dangerous enemies of truth than lies."
  7. This makes sense.. by subk · · Score: 1

    In Austin there are plenty of ex-Dell support center staff who'd (presumably) need very little training.

    --
    Now, if you'll excuse me, I have backups to corrupt.
    1. Re:This makes sense.. by ISoldat53 · · Score: 1

      Especially with the latest round of layoffs.

  8. Jobs from Brazil by Anonymous Coward · · Score: 0

    3,600 Jobs? That's one hell of a cloning operation.

  9. 3600 Jobs... by Culture20 · · Score: 4, Funny

    But human cloning is illegal in the USA.

    1. Re:3600 Jobs... by Surt · · Score: 1

      Only if you get caught. It's a lot like Marijuana. Everyone is doing it, and there's token enforcement targeted only at oppressing the poor.

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    2. Re:3600 Jobs... by Anonymous Coward · · Score: 1

      But as you can tell from any call to Comcast, baboon cloning is perfectly legal.

    3. Re:3600 Jobs... by Osgeld · · Score: 1

      yea, I gave up with those clowns, the office is only a few blocks away and the service is much better ... or if it is not, atleast they can see my face when I get the "sorry, but how retarded are you?" look

      I played a game once, I called comcast, then got in the car to go to the office, I was able to stand in line with 6 other people, 1 clerk, pay my bill and get a new cable box, drive back home and sit back down infront of my computer before I got off hold ...

  10. And the exodus from California to Texas begins by GLMDesigns · · Score: 1

    California has seen a lot of people leaving over the last two years. If things keep up there will be a mass exodus. If major tech companies start expanding elsewhere ... owww. California will be hurting.

    --
    If you're scared of your govt then you need to further restrict its powers
    Vote 3rd Party in 2016 and beyond
    1. Re:And the exodus from California to Texas begins by Space+cowboy · · Score: 4, Informative

      Apple are also building a 16,000-employee campus in Cupertino, that's adding to the existing 6,000-employee campus they already have - they also have long-term leases on another 10,000-employee or so offices, but I'm guessing those will be let to expire once the new campus comes online in 3 years or so.

      Simon

      --
      Physicists get Hadrons!
    2. Re:And the exodus from California to Texas begins by Anonymous Coward · · Score: 0

      Begins? You obviously don't live here. We've been suffering the invasion for decades now. We even have jokes about Californians coming to Texas that are old enough to drink.

    3. Re:And the exodus from California to Texas begins by Anonymous Coward · · Score: 0

      The exodus from Cali to Texas began nearly a decade ago

    4. Re:And the exodus from California to Texas begins by GLMDesigns · · Score: 1

      I've been coming to Austin since the 80s and there's been a big change. ( I may make it this years' SXSW). I was refering to the exodus that's going on in California. It started in earnest in 2009 and grew in 2010 and 2011 -- if big tech companies start moving out then California is going to hurt big time.

      --
      If you're scared of your govt then you need to further restrict its powers
      Vote 3rd Party in 2016 and beyond
    5. Re:And the exodus from California to Texas begins by Anonymous Coward · · Score: 0

      The core of talent and VC money is very hard to duplicate. Yes, California taxes it. If you actually manage to duplicate the talent and VC money someplace else, the other government wouldn't think of touching. Yeah, right.

    6. Re:And the exodus from California to Texas begins by khallow · · Score: 1

      I think it will make a difference, if California fails hard. The argument that "we don't want to become another California" will have some effect.

    7. Re:And the exodus from California to Texas begins by PNutts · · Score: 1

      Actually, that's just their commute.

  11. Apple conveniently omitted this little fact... by bogaboga · · Score: 1

    ...that while the [new] facility will be "top of the line", most of the jobs associated with that facility will be minimum wage jobs.

    You might wonder how:

    The top jobs will definitely require skill and some serious experience. But the folks who will be doing these jobs will need to eat, have their laundry done, work in a clean environment etc. Fact: These folks will not make more than minimum wage.

    The other jobs will be mostly done by machine (read computers). These will range from air quality control, monitoring systems, security and the like. To make matters "worse", monitoring of these systems will be most likely be done by some human being in Oregon.

    How do I know? I know because some other major technology company in the same state does exactly the same, and I visited their facility late last year.

    1. Re:Apple conveniently omitted this little fact... by UnknowingFool · · Score: 2

      The article says "most of the jobs will be in sales, customer support and accounting for the region." What was omitted?

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    2. Re:Apple conveniently omitted this little fact... by Wovel · · Score: 3, Insightful

      3600 is the number of actual Apple employees, not the economic impact. They didn't omit nothing, you wandered ino fantasy land.

    3. Re:Apple conveniently omitted this little fact... by sosume · · Score: 1

      are you sure they're not expanding their legal department?

    4. Re:Apple conveniently omitted this little fact... by BasilBrush · · Score: 2

      Fact: These folks will not make more than minimum wage....
      How do I know? I know because some other major technology company in the same state does exactly the same, and I visited their facility late last year.

      This is clearly not the usual definition of the word "fact". The word you were looking for was "assumption".

      Apple does good things and Apple does bad things. But what it doesn't do is exactly the same thing as "some other major technology company".

    5. Re:Apple conveniently omitted this little fact... by Tough+Love · · Score: 1

      Macjobs. And Apple best not forget to install the usual safety nets.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
    6. Re:Apple conveniently omitted this little fact... by Anonymous Coward · · Score: 0

      It's fuckin' Texas, of course all the new jobs are minimum wage jobs. duh.

    7. Re:Apple conveniently omitted this little fact... by Anonymous Coward · · Score: 0

      most likely the majority of them contracted out through volt and tech support based. i should know because i was one of those chat monkeys who worked with the other chat and phone monkeys there. half year contracts with claims of temp-to-hire, yet apple inc jobs of same type go unfilled, or filled internally by those who game their system best.

      and you only succeed at apple by gaming their system.

      while not going overboard in rant mode, basically your only real purpose is to get perfect answers to one particular question of the survey at end of chat/phone call. i dont know if i can say exactly which one but i will say it is not any of the ones about the person who helped you. this is so consumer reports can consistenly rank apple highest in customer service satisfaction wowee ranking, which has nothing to do with the reality. the reality is while they measure you against that survey answer and other metrics, the only real one they care about, the only one which they call you in for to "re-train" and put you on probation for, is the one for the surveys. all my other metrics were great, and while i daily helped 3 customers at the same time resolve their problems or give them info no-one wants to hear but they need to, apparently to apple that is worthless to them. so if you want to keep your job there, you learn to either use social tricks to make people feel happy about losing all their data or use technical tricks like telling them to reset safari to resolve issue, which may or may not be accurate for their problem, but "forgetting" to tell them uncheck close safari so that way the chat window closes and customer never receives survey. great way to avoid a known bad survey and pass off the problem to the next person when they come back. and of course since there is no survey done, there is never a chance of that chat being reviewed by management.

    8. Re:Apple conveniently omitted this little fact... by evanism · · Score: 2

      Those are zombies, not robots.

      --
      Just bought a new quantum computer, but I'm uncertain how it works.
    9. Re:Apple conveniently omitted this little fact... by evanism · · Score: 1

      Woah, too much beer to the brain at the end there. Gramar down not good. And um forgot rant what .

      --
      Just bought a new quantum computer, but I'm uncertain how it works.
    10. Re:Apple conveniently omitted this little fact... by PNutts · · Score: 1

      The part he made up.

  12. Info about the Apple Austin campus by Necroman · · Score: 4, Informative

    Apple is based in North Austin (see satellite map of the campus). It's currently 4 buildings and they have room to add more building right in that area. They currently employ around 3500 people in their Austin corporate office (at least from the press releases I saw). If you poke around Apple's jobs website you'll find around 64 open positions in the Austin office, mainly around support and sales. Their only engineering type roles have to do working with their suppliers in Austin (Samsung, Intel, AMD, FreeScale, and IBM all have offices down here).

    I'm little sad they have no real engineering/development in Austin, but they seem to like keeping all of their people working on the same product in the same offices. Spreading an engineering force globally can cause communication issues, so they seem to avoid it.

    --
    Its not what it is, its something else.
    1. Re:Info about the Apple Austin campus by Pulzar · · Score: 5, Informative

      I'm little sad they have no real engineering/development in Austin, but they seem to like keeping all of their people working on the same product in the same offices. Spreading an engineering force globally can cause communication issues, so they seem to avoid it.

      You don't seem to be searching right... The team working on ARM-based ASICs going into iPads and iPhones is in Austin. Here's an example posting.

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
    2. Re:Info about the Apple Austin campus by ehintz · · Score: 1

      Austin was, in the beginning, a support outpost. There were a few phone monkeys who actually moved there from the Bay Area in the early '90s when Apple decided to close down shop in CA (Freemont, IIRC, but I may be wrong there, it's before my time at the fruit company). I've been gone from the place for well over a decade now, but even so I admit I'm a bit surprised to find there's any engineering there at all. Wasn't jack back when I worked there, everything was in Cupertino and Austin was all about phone monkeys and admin.

      --
      ehintz
    3. Re:Info about the Apple Austin campus by fermion · · Score: 2
      It pretty much treated Texas a developing country, full of cheap labor, desperate government willing to pay companies to build, and no labor standards. Texas does have two advantage. First, unlike much of the south, we do not have Nazi style laws in which people can be stopped without probable cause and detained for lack of papers. Texas also has a pretty good higher educational system, so there are a lot of english majors in desperate need of work to pay of huge students loansIn state can easily rake up loans of 20K).

      Rick Perry, of course is desperate to keep unemployment down. The primary method of doing so is government job(texas has had about a 20% public sector job growth), the rest are low paying no benefit jobs. In this light the Apple jobs are likely to be superior, but certainly not the engineering jobs that we would be getting in Texas if we had a decent governor and lege. Texas does have engineers, and does have a lot technology, and we should not be begging for these third world jobs. I certainly don't like the slush fund the governor uses to get such deals done.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  13. How fitting by metrix007 · · Score: 1

    I don't think there is a city in the USA that is more fitting to liking Apple. Liberal and progressive yet at the same time having looking and appearing cool as priorities.

    In a city that is in part defined by adherence to trends, Apple having a huge base there is fitting. Very fitting.

    --
    If you ignore ACs because they are anonymous - you're an idiot.
    1. Re:How fitting by Anonymous Coward · · Score: 0

      "In a city that is in part defined by adherence to trends"

      I am not sure where you get that from. You might be thinking of Houston or LA. Creating trends is more like it.

    2. Re:How fitting by AK+Marc · · Score: 1

      He's likely Texan. Texans hate Austin because Texas is conservative, and Austin is not. So I've heard all sorts of irrelevant or just plain wrong complaints about Austin.

    3. Re:How fitting by metrix007 · · Score: 1

      Not Texan or even American, just widely traveled through the US. I don't hate Austin, but that is very much the impression I and many people took away from there.

      --
      If you ignore ACs because they are anonymous - you're an idiot.
    4. Re:How fitting by AK+Marc · · Score: 1

      A visitor wouldn't see a trend in action and know whether it was started there (trendsetting) or started elsewhere (trend following). So anyone that would conclude one over the other from passing through indicates an error with the observer, not the location judged.

    5. Re:How fitting by metrix007 · · Score: 1
      Not at all. I've lived in the US and spent significant amounts of time in Austin and other places. As well I have many friends from there.

      Just because you don't like my opinion does not make it invalid. It's kind of hard to quantify anyway. My point is that as a city Austin strives (and often succeeds) to embody the formulaic cool that Apple has become associated with.

      --
      If you ignore ACs because they are anonymous - you're an idiot.
    6. Re:How fitting by McGruber · · Score: 2, Funny

      So I've heard all sorts of irrelevant or just plain wrong complaints about Austin.

      Austin is a great place -- it has a great climate, wonderful food (especially BBQ) and beer, fun women, great live music and lots of other things to do.

      The only thing wrong with Austin is that it’s surrounded by Texas.

    7. Re:How fitting by Anonymous Coward · · Score: 0

      The only thing wrong with Austin is that it’s surrounded by Texas.

      In much the same way that an insane asylum is surrounded by guards, to keep the crazy contained.

    8. Re:How fitting by PNutts · · Score: 1

      The only thing wrong with Austin is that it’s surrounded by Texas.

      In much the same way that an insane asylum is surrounded by guards, to keep the crazy contained.

      Yeah, but in your example the crazy don't want to get out.

    9. Re:How fitting by Loopy · · Score: 1

      Having been in Southeast Texas for about 24 years, I must concur.

  14. interesting the type of job by Anonymous Coward · · Score: 0

    the interesting point about this isn't the jobs themselves (though any new jobs now a days is a positive), but the type of jobs. Customer Service and Support which have been getting out sourced to India and Malaysia (I believe was the other prime location) are being kept in-house.

  15. 3600 jobs? by Opportunist · · Score: 2, Funny

    We're not over the first one yet!

    (ok, that was tasteless, but hey, I got Karma to burn)

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  16. Apple in this year. by Prabhakaran · · Score: 0

    Who know,, Apple going to blow our mind with spectacular products in this year.

    1. Re:Apple in this year. by koan · · Score: 1

      They haven't made a "spectacular product" yet, you must have a low "spectacular" threshold

      --
      "If any question why we died, Tell them because our fathers lied."
    2. Re:Apple in this year. by PNutts · · Score: 1

      They haven't made a "spectacular product" yet, you must have a low "spectacular" threshold

      That's an embarrasing statement in what used to be a technical forum. So instead of FUD, enlighten us with your spectacular product list.

  17. customer device huge? by Qwertie · · Score: 5, Interesting

    WTF is a customer device huge?

    1. Re:customer device huge? by Anonymous Coward · · Score: 1

      You'll understand when you're older.

    2. Re:customer device huge? by PessimysticRaven · · Score: 1

      Or if you take the right types of pills.

      --
      Consistency is only a virtue if you're not a screw-up.
    3. Re:customer device huge? by Samantha+Wright · · Score: 0

      This question has been answered: it's a customer device giant.

      --
      Bio questions? Ask me to start a Q&A journal. Computer analogies available for most topics!
  18. Re:Nice summary by Anonymous Coward · · Score: 0

    There are many copies. And they have a plan.

  19. Laugh by koan · · Score: 2

    all your customer device huge are belong to us

    --
    "If any question why we died, Tell them because our fathers lied."
  20. the title reads funny by Anonymous Coward · · Score: 0

    For a moment I thought they had cloned Jobs and will stock the clones in a multi-million dollar facility for safeguarding.

  21. Traffic? by yodleboy · · Score: 1

    Maybe Apple can dip into that huge cash supply to fix the traffic in Austin.

    1. Re:Traffic? by ISoldat53 · · Score: 1

      Nobody has that much money.

  22. Apple PR machine at work by mspohr · · Score: 1

    Looks like Apple is working hard to counter all of the bad publicity from their Chinese slave labor factories.
    For the world's most valuable company, this is peanuts.

    --
    I don't read your sig. Why are you reading mine?
    1. Re:Apple PR machine at work by PNutts · · Score: 1

      You mean the factories that also produce for Acer, Amazon, Apple Inc., Cisco, Dell, Hewlett-Packard, Intel, Microsoft, Motorola Mobility, Nintendo, Nokia, Samsung Electronics, Sony, Toshiba, and Vizio? I do agree Apple is working hard but also has the time to ask for a third-party audit of working conditions, conduct 40 Foxconn audits since 2006 and 500 supply chain audits in the past five years.

      The exerpt below is from an Apple audit of Foxconn back in 2006 when Apple used 15% of Foxconn's capacity. The biggest worker complaint was a lack of overtime during non-peak periods. I know I sound like a shill but the daylight savings time change makes me cranky. And I wonder about someone like this who is spewing vitriol because of their concern for human rights knows the supply chain for the products they own, starting with the low-tech hanging in the closet and ending with the high-tech electronics REEs.

      Like many of you, we were concerned by reports in the press a few weeks ago alleging poor working and living conditions at a manufacturing facility in China where iPods are assembled. Our Supplier Code of Conduct mandates that suppliers of Apple products follow specific rules designed to safeguard human rights, worker health and safety, and the environment. We take any deviation from these rules very seriously.

      In response to the allegations, we immediately dispatched an audit team comprised of members from our human resources, legal and operations groups to carry out a thorough investigation of the conditions at the manufacturing site.

      Yadda yadda yadda.

    2. Re:Apple PR machine at work by mspohr · · Score: 1

      Yes, you do sound like a shill.
      The "audits" are a joke.
      Yes, all of the corporations which use Chinese slave labor should take a hard look at the factories. (Ever been to WalMart?)
      Perhaps if corporations really were people, they wouldn't be so quick to ship US manufacturing jobs overseas to slave labor countries.

      I hate daylight savings time, too.

      --
      I don't read your sig. Why are you reading mine?
  23. $300 million for 6,000 jobs? by Anonymous Coward · · Score: 0

    Why does it cost $50,000 per employee to build a new campus? I think $30 million at $5,000 per employee is much more reasonable.

  24. We won (lost) the bidding by stabiesoft · · Score: 1

    The only reason apple is expanding is austin & TX had the highest bid, 21 mil state, 8.6 mil city. See http://www.statesman.com/business/apple-plans-3-600-new-jobs-for-austin-2228637.html for details. Note the high number is always the headline, 3600, but the actual number may be as low as 650. Personally, I think it should be completely forbidden for any govt entity to waive taxes/give incentives to sway a company to locate. It just turns it into a bidding war, and the people who lose the most are the locals.

  25. Kill temporary work then. by sethstorm · · Score: 1

    This is a case why temporary work should not exist, and that contractors largely shouldnt either. They represent a lack of trust for the workers, and this is a good case for such regulation to exist.

    Make the costs for temporary work (of any type, including oncall) on par with FTE work. More levels of indirection or short contracts? Congratulations, you have to provide more benefits than an FTE worker would have received. Then have a part of it that states that raising the requirements is an illegal circumvention measure.

    Get rid of all the ways business can fuck with a worker, and things get better.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    1. Re:Kill temporary work then. by Anonymous Coward · · Score: 0

      Go away communist...

      Some of the best times I ever had were doing contract work. Nice thing about contract work is I did not have to care at all about the companies I worked at. I came in, punched the clock, did my stuff, punched the clock, went home. There were many years after I left high school where i worked at jobs during college that had no benes at all. I think the first job I got with benes came 6 years after college.

      For all the young folks coming up, don't expect benes in any job you get. Why? It costs the companies lots of money. Given the overpriviledged spoiled attitude of most young folks today, why should a company bother giving them benes when the company knows the young folks feel no loyalty to that company. If a job opens up elsewhere that pays more money, the young folks leave. Like I said, no loyalty at all.

      It's a real tough job market out there today. I remember when I could jump from FTE job to FTE job just through a few phone calls and paperwork. Now it is difficult to find FTE jobs since most low-level and some mid-level office work is now overseas. Now I am glad that I stuck with the company I work for now. The pay increases a bit every year. The bonuses are nice, but I never could on getting those. The benes are decent, not gold-plated, but decent. My own work responsibilities have increased, mainly because the young folks coming in after me don't stick with it, or they just lousy work and deserve to be fired.

      I think the real lesson is this: Good pay and good benes come with time at most Fortune 500 companies. Stop your whining and do your time.

    2. Re:Kill temporary work then. by Anonymous Coward · · Score: 0

      I'm guessing you'd be happier somewhere else besides the USA. Don't make the mistake of thinking that everybody wants a cradle-to-grave nanny state.

    3. Re:Kill temporary work then. by DigiShaman · · Score: 1

      Phone support has always been a revolving door. Trust me, I know. Been there done that and got the t-shirt. That's because customer support is one of those low skill aggravating occupations that leads to one of the highest burn-out rates. It's so bad that it's a naturally re-occurring phenomenon that most like will never go away. So tell me, why would companies like Dell even bother taking them on as a full employee with benes? As mobile as that occupation is, you be lucky to even apply for the position state-side. Be thankful they're outsourcing this cheap, mobile, low skill, unstable work locally and not overseas.

      --
      Life is not for the lazy.
    4. Re:Kill temporary work then. by sethstorm · · Score: 1

      Phone support has always been a revolving door. Trust me, I know. Been there done that and got the t-shirt. That's because customer support is one of those low skill aggravating occupations that leads to one of the highest burn-out rates. It's so bad that it's a naturally re-occurring phenomenon that most like will never go away. So tell me, why would companies like Dell even bother taking them on as a full employee with benes?

      This would come from valuing their employees enough to thwart contract-based employment sourced burnout.

      If anything, it means that business must be made willing to retrain people into more permanent work, even if it means getting rid of their contingent labor trump card.

      As mobile as that occupation is, you be lucky to even apply for the position state-side. Be thankful they're outsourcing this cheap, mobile, low skill, unstable work locally and not overseas.

      Where they treat people badly enough to require onsite psychiatric care and enjoy BPO-specific exemptions that end up screwing with their workers?
      I'll be thankful when offshore outsourcing dies a painful, grisly, obscene death that nobody on this planet could look at.

      --
      Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    5. Re:Kill temporary work then. by sethstorm · · Score: 1

      No, since I actually want to work instead of pretending to work or doing some sort of regulatory compliance "work".

      That, and it helps that I've seen businesses get it right.

      --
      Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    6. Re:Kill temporary work then. by tlhIngan · · Score: 1

      As mobile as that occupation is, you be lucky to even apply for the position state-side. Be thankful they're outsourcing this cheap, mobile, low skill, unstable work locally and not overseas.

      Actually, it's Apple - they have an image and customer service reputation to maintain. And part of that is, unfortunately, having people that can speak clearly and understand what you're saying.

      So the main reason for having this call center here in the US is because customers have repeatedly told Apple that they don't want to talk to some offshore call center, but an American one with an American accent (maybe a touch of southern drawl).

      Most likely this came from customer experience with other companies where it's been offshored and they had a really negative time communicating.

  26. Been there, saw Georgia do that to my home state. by sethstorm · · Score: 1

    Not only did it get rid of a large cash-register company(NCR), Georgia did all it could to sneak everything out before people noticed that a 125 year old company was gone.

    Safe to say Georgia is looked down upon by many for uprooting that company. Not so much blood feud, but any business association or government entity in Georgia is as welcome in Ohio as Art Modell is in Cleveland(for doing similar to the Cleveland Browns).

    If you got rid of that by federal law or Constitutional amendment, you would single handedly make every "economic development" organization/department in the South go dead or idle. That part of the US doesnt develop, it just steals from the North and West.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  27. Re:Been there, saw Georgia do that to my home stat by Osgeld · · Score: 1

    we have huge amounts of free land, and very low cost's. boo fucking hoo NCR moved, maybe you should stop blaming other states and take a look at whats wrong with yours

  28. LOL, no. by shiftless · · Score: 1

    Get rid of all the ways business can fuck with a worker, and things get better.

    By implementing government regulations that in the end will just fuck the employee over even more. Sorry, no thanks. Freedom is less regulations, not more.

    1. Re:LOL, no. by sethstorm · · Score: 1

      Then why does "increased freedom" result in companies screwing over workers more as it has?

      --
      Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    2. Re:LOL, no. by Anonymous Coward · · Score: 0

      Citation please. And no, outsourcing isn't "screwing over workers," it's helping a lot more people get a huge increase in standard of living. However, they're brown people somyou don't care about them.

    3. Re:LOL, no. by sethstorm · · Score: 1

      And no, outsourcing isn't "screwing over workers," it's helping a lot more people get a huge increase in standard of living.

      At the cost of citizens in developed countries like the US & UK. It's not pulling their standard up to the US, it's a vengeful teardown of the developed world, in a manner consistent with reparations.

      However, they're brown people so you don't care about them.

      Except for the counter-point being that they're getting screwed even harder.

      --
      Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  29. Damnyouautocorrect ? by garaged · · Score: 1

    The summary is a good candidate to be sent to that site

    --
    I'm positive, don't belive me look at my karma
  30. I wonder if they'll all be freaks... by Anonymous Coward · · Score: 0

    ...like these...

    http://www.youtube.com/watch?v=d1CiREY462I

  31. Boom & Bust by peas_n_carrots · · Score: 1, Insightful

    This looks alot like a typical over-hiring scenario. 5-10 yrs down the road (or less?) Apple will probably have equally large layoffs. I know it sounds improbably right now, but their meteoric rise is unsustainable. Business boom cycles don't last forever.

    1. Re:Boom & Bust by Anubis+IV · · Score: 1

      I certainly agree that their current rate of growth isn't sustainable (an article a few weeks back pointed out that if they do sustain it, they'll pass the GDP of France and Spain in a few years), but to suggest that a bust is imminent in the near future seems foolish, though a plateauing seems likely.

      Depending on which analyst you choose to believe and how you categorize devices, they have somewhere between 55% and 75% market share in the tablet market, which is quickly shaping up to displace a large portion of the PC market (last quarter Apple sold more iPads than the PCs sold by each of the major manufacturers). Their lead there, while it's sure to take a few hits in the coming years, will be strong enough to sustain them for quite some time to come, especially as that market grows and Apple's sales grow to match the market. Android has yet to prove itself credible competition in that space (the two leading Android tablets, the Nook Color and the Kindle Fire, are both still being sold at a loss), but Windows 8 might be able to disrupt things.

      Smartphones are an area where there's much better competition, but they have a healthy market share there, and their profit share is over 75% for the entire cell phone industry (Source). Again, they seem to have set up a winning business model that will keep them running for years. Likely not at this growth rate, but at least at the current level of operation.

      Even the Mac has been seeing growth. Apple has been the only major manufacturer posting sales growth in the PC market consistently for the last five years. Apple posted sales growth of over 20.7% for their Mac line last year, compared with a sales decline of 5.9% for the industry as a whole. If you pull Apple's growth from that -5.9% for the industry as a whole, the other manufacturers were collectively down 8.5%. (Source)

      And really, while this might seem like a lot of new jobs, it's not atypical for Apple. In 2002 they had roughly 12,000 employees. By 2011 they had over 63,000, and they saw their revenue go from $5.7B to $108.2B in that time. Adding another 3600 is in line with what they've been doing, and it wouldn't make sense to consider it to be a case of over-hiring any more than it would make sense to consider their addition of roughly 5,000 employees a year over the last ten years that way. Clearly the stategy has been working for them so far. (Source)

      Again, I don't doubt that their growth will slow in the coming years, but I think it's a bit early to say that a bust is coming. If anything, they're likely to stall out as they reach their full potential.

    2. Re:Boom & Bust by peas_n_carrots · · Score: 1

      I certainly agree that their growth will first fall off and be flatter. And yes, predicting the bust isn't easy (or more of us would be rich). Generally from what I've observed, the faster a business grows, the faster it can fall if things don't go as planned. Netflix is a recent poster child. Apple's a different company of course, but their insane market share can only go down from here due to competition making inroads. Android is no small potatoes in this game.

      The most telling thing in the near term is what their next break-through product will be (what Jobs would deem "magical"). I don't see anything very promising. AppleTV or siblings? Watch out if they pour their resources into that as all I see is a big money pit. They've proved me wrong before so we'll just have to see. I honestly wouldn't be surprised to see their stock plummet into the 200's or less in the not-too-distant future.

  32. cisco + dell don't advertise using Ghandi's image by decora · · Score: 1

    apple deserves everything they are getting, because they tried to market themselves as 'different' all these years, appealing to the hipster intellectual urban middle-upper creative class. its their own goddamned fault, since this is the same class that tends to get jobs at human rights foundations, media organizations, and push for labor rights.

    the 'audits' are a fucking joke. unions are still illegal in china, and there are still no environmental laws or worker safety laws. (laws, being, the law itself, and then a bureaucracy capable and willing to enforce the law... the latter always seems to fall down in top-down communist systems)

  33. so, if you get cancer, just shut up and die by decora · · Score: 1

    "Given the overpriviledged spoiled attitude of most young folks today,"

    right. because anyone who wants to say, get treated for leukemia, is 'overpriviledged' and 'spoiled'. a woman who wants to get counseling after being raped, well, thats 'spoiled'.

    of course, if you get a hundred million dollar bullshit IT-"security" contract/grant from the military industrial complex, thats not 'spoiled', thats 'working hard'.

  34. if it is 'low skill' id like to see Michael Dell by decora · · Score: 1

    be able to go on the floor and see how long he would last. i'd give that fucker two weeks, then i would throw him on the 'low skill' pile and tell him to get a job more suited to his capabilities, like being a janitor. at least there are no queue stats when you are scrubbing a shit stain out of a toilet.

  35. its been going on since the early 2000s by decora · · Score: 1

    the mortgage bubble affected real estate in california so that prices were artificially inflated to the point that average people could not afford to find a house. they left for places east, even South Dakota's Black Hills saw an influx of california mortgage-bubble refugees.

  36. Defending country & loyalty != Communist. by sethstorm · · Score: 1

    Go away communist...

    As a unashamed US citizen, I stand by my words and stand my ground.

    Some of the best times I ever had were doing contract work. Nice thing about contract work is I did not have to care at all about the companies I worked at. I came in, punched the clock, did my stuff, punched the clock, went home. There were many years after I left high school where i worked at jobs during college that had no benes at all. I think the first job I got with benes came 6 years after college.

    Then you've had a lot of bad employers. Try having some employers that didn't make contract work look good and not reward the bad ones by allowing contract work to exist. They do exist, and generally do right by their own. I've even worked for a fairly large company that surprisingly has done well by their employees, as well as knowing others that live by the old ideal that happy (and directly hired) employees are productive ones.

    For all the young folks coming up, don't expect benes in any job you get. Why? It costs the companies lots of money. Given the overprivileged spoiled attitude of most young folks today, why should a company bother giving them benes when the company knows the young folks feel no loyalty to that company. If a job opens up elsewhere that pays more money, the young folks leave. Like I said, no loyalty at all.

    You and your misguided thinking are the reason for the eroding loyalty and burnout. Blaming it on some bromide of entitlement is wrong since the businesses had created the environment, made the choice to depart from good wisdom, and made the choice to suffer from worker disloyalty.

    If loyalty and balance has to be restored through the legislative process, it reflects how far things have sunk from a balance between worker and business. Your path is worse than your claims of Communism, it follows the path of business-directed despotism.

    It's a real tough job market out there today. I remember when I could jump from FTE job to FTE job just through a few phone calls and paperwork. Now it is difficult to find FTE jobs since most low-level and some mid-level office work is now overseas. Now I am glad that I stuck with the company I work for now. The pay increases a bit every year. The bonuses are nice, but I never could on getting those. The benes are decent, not gold-plated, but decent. My own work responsibilities have increased, mainly because the young folks coming in after me don't stick with it, or they just lousy work and deserve to be fired.

    The more reason to hold business' feet to the fire. All that business has done is complain and try to avoid prosperity unless the political landscape is favorable to them. They make excuses about skill but refuse to do the training for the people that are available, avoid citizens in every way possible, or use things like contract labor to exact fear-based "savings" on the remaining citizens.

    Get rid of contract employment, start encouraging loyalty from beginning to end, and paying attention to morale more closely. The more loyalty that there exists between a worker and his/her direct-hire company(no, not a staffing firm), the greater balance & understanding that exists between the two entities. Non-FTE employment (and all other non-permanent forms of employment) imply a distrust of & disloyalty for the person doing the work.

    I think the real lesson is this: Good pay and good benes come with time at most Fortune 500 companies. Stop your whining and do your time.

    The problem is that the GP poster said something about being a temporary employee forever, implying that they would never be able to do enough time.

    Either treat people well voluntarily and with some loyalty, or have the government enforce it by law. I prefer the voluntary method, but I am willing to have the law restore a balance that business has tried to erode away by their own hand.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  37. Re:if it is 'low skill' id like to see Michael Del by DigiShaman · · Score: 1

    To be fair, Michael Dell started that company. So he does know a thing or two about building and troubleshooting PCs. Or at the very least, the concept given how much the technology has changed over the years. But sure, I agree. I don't think he would last a week without proper up-to-date training. He has since moved on to a more important role. While anyone can manage and lead a company, very very few can do so successfully. It's why leadership, vision, and knowing when to stay the course are all exceptional virtues so many lack.

    --
    Life is not for the lazy.
  38. 3600 Jobs? by Anonymous Coward · · Score: 0

    Jeez, one Jobs was enough

  39. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion