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Will Mobile Wallets Replace Their Traditional Counterparts?

Cara_Latham writes "Mobile wallets are all the rage. But legitimate questions remain as to whether they will ever truly replace their leathery counterparts. Mobile wallets, which use NFC-based technology to allow customers to make contactless payments at the point of sale, already have begun to make their presence felt. Mountain View, Calif.-based Google launched a digital wallet this past fall. The search giant has agreements with Visa, MasterCard, American Express and Discover to make the Google Wallet available to the card companies' account holders, and there even are some NFC-enabled terminals in use across the U.S. that can accept it, including at many mass transit stations. And mobile wallet ventures are cropping up around the globe, as well. Telecom companies including Vodafone and Telefonica announced this year wallet initiatives in Africa and Latin America. But mobile wallets still face many hurdles before they can gain widespread adoption, experts say, including the rather difficult task of getting consumers to change long-held habits."

17 of 194 comments (clear)

  1. I don't get it. by Kinky+Bass+Junk · · Score: 5, Funny

    My wallet is already mobile.

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    Anonymous Coward
    1. Re:I don't get it. by niftydude · · Score: 4, Insightful

      It also doesn't charge either yourself or the merchant a 1 - 5% transaction fee every time you use it.

      --
      You can never know everything, and part of what you do know will always be wrong. Perhaps even the most important part.
    2. Re:I don't get it. by Dyinobal · · Score: 4, Insightful

      Yep and it doesn't require a battery to work either.

    3. Re:I don't get it. by ShanghaiBill · · Score: 4, Insightful

      And, I trust cash a hell of a lot more than either Google, or Verizon.

      An NFC wallet is not a replacement for cash. It is a replacement for credit/debit cards.

    4. Re:I don't get it. by Gwala · · Score: 4, Interesting

      Actually it does. Here's how:

      - Conversion from cash to bank account balances often carries a small 'change processing fee' with commercial banks. It's not big; but if you are depositing lots of tiny small change, many banks will charge you for the service. (esp. the other way around - getting cash out as coins, for giving change, etc.)
      - Loss/theft - it's a lot easier for cash to go missing than it is for electronic payments. (plus costs for security for cash stored on premises)
      - Going to the bank and depositing it regularly is going to cost anyway (salary for time spent, fuel, etc.)

      I'd say the above equally match or exceed the 1-2.5% most merchant banks will charge for CC processing services. NFC pricing is generally the same amount. The fees charged by merchant banks for CC facilities are actually completely reasonable - there's some other aspects which hurt a bit more (90 clearance windows, chargebacks/fraud, etc); but the fees are perfectly fine.

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      #!/bin/csh cat $0
    5. Re:I don't get it. by hjf · · Score: 4, Informative

      "change processing fee" is just fucked up shit. I have a shop here in Argentina and I don't get charged anything to deposit cash.

      I work with cash only, because Momma Visa charges 3-6% for debit card and up to 15% for credit card. I sell comic books, these have a fixed 30% markup, so visa gets no money from me. I considered them, but i figured if i go that way it'll just mean that my current cash payers will turn to credit card, and in the end it will be a net loss.

      a few months ago some woman walks with her kid and he picks up about $10 in comic books. so i tell her, sorry, we only accept cash. and she starts lecturing me "oh, in civilized countries EVERY business accepts credit cards". so i tell her "look, lady, in civilized countries, Visa doesn't charge you a 40% annual interest". she was too stupid to understand anyway.

    6. Re:I don't get it. by Nursie · · Score: 3, Interesting

      AMEX are different, AMEX are acquirer and issuer for all their merchants and all their cards.

      VISA are not in the issuing or acquiring business in the markets I know (North America, Australasia, Europe), so I find your description of what's going on highly unusual. They never get into the consumer facing end of things, they provide standards, an international network and various other facilities and charge for their use. The cards, the statements, the charges, the interest, everything to do with the associated accounts, these all belong to the bank, not VISA.

      Your situation is highly unusual, if you're relaying it accurately, which I doubt.

  2. Wait, What? by wkcole · · Score: 5, Informative

    Mobile wallets are all the rage

    I'm 47 and have never owned a non-mobile wallet. Not sure what the point would be.

  3. But NFC doesn't hold cash? by cstec · · Score: 4, Interesting

    Maybe it's just me, but I've been using cash more and more over the last 15 years or so. Just to restore the basic privacy we all had before OnStar, Google Stalking and street cameras. NFC here is just Google doing what's good for Google, and, well, I just finished switching all my clients to duckduckgo.com, take the hint. Ripping out all the Google Maps stuff next.

  4. Re:Sure, as soon as... by markdavis · · Score: 4, Informative

    The problem is as soon as you (and those remaining) "give up cash altogether" to use your wonderful non-tracking plastic cards, the government WILL just drop cash.

    And then how are you supposed to buy or recharge that "anonymous" plastic gift card? A personal check? A real credit card? An ATM transfer.

    Make no mistake- time and time again, the governments have and will "change the terms" of things that were supposed to be limited and/or private. Social Security numbers are a perfect example. Red light cameras turning into speeding and other use cameras are another.

  5. Count me in by Anonymous Coward · · Score: 4, Insightful

    I always dreamed of paying expensive fees on every cash transfer I do. Giving a big company the freedom to stop me from using my wallet whenever it's convenient to them and with great benefit of making recording my purchase history easier than ever before makes this truly perfect. Consumers everywhere rejoice for this opportunity to show our devotion to corporate control!

  6. Re:Yes. by plover · · Score: 5, Insightful

    There's the benefit of making your phone the target of hackers everywhere. The reason mobile malware hasn't been nearly as successful as PC malware is there hasn't been enough profit motive. Just wait until mobile phones all have wallets that could give thieves access to billions of dollars of credit. You want incentive to create malware? You'll get scads of professionally written free malware.

    There's also the convenience benefit of using a cell phone to pay. Instead of all that hard work of getting your card out of your wallet and swiping it, you simply get out your phone, unlock the keypad with your simple code, find the simple wallet app and tap on it, simply wait for it to load and to prompt you for your PIN, then you simply tap your phone on the NFC reader! Simple, no?

    Finally, there's the privacy benefit. If you use Google Wallet, now Google can complete their trifecta of intelligence gathering. They'll know what you search for, they'll know where you surfed to research the thing, and now they'll know when you walked into a brick and mortar store and bought it at retail even after all that on-line research. Google will know everything about commerce everywhere. And if you tell them you're opting out, they won't maintain that association with you, just your habits. How much more privacy could you want?

    Was that enough benefit for you?

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    John
  7. Re:My ass hurts (No, literally...) by plover · · Score: 4, Insightful

    If you continue carrying your wallet in your hip pocket, you risk damaging the sciatic nerve bundle that serves your leg. That creates a condition called sciatica. It's characterized by long term hip and leg pain and/or numbness that really isn't any fun at all. I strongly recommend you move your wallet to your front pocket today, and never again carry it in your hip pocket. Your ass and leg pain won't abate immediately, but over time it might get better. For me, it took a few months after moving the wallet before the pain was mostly gone, but years later I still have occasional pain from it. Certain kinds of chair seats seem to aggravate it.

    The wallet in the front pocket isn't so bad once you get used to the new location. As a bonus, it's slightly more secure from pickpockets.

    DISCLAIMER: I am not a medical doctor, nor do I play one on Slashdot. If you want real medical advice, go see a real medical doctor.

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    John
  8. no way by PopeRatzo · · Score: 5, Funny

    My mobile phone can't replace my wallet because then where would I carry this Trojan I've had since I was a sophomore in 1976?

    It's been with me since the bi-centennial, handed down to me by my cousin Frank who got it from his dad's drawer. And if I should ever get lucky, I want to be prepared.

    Hey, it could happen...

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    You are welcome on my lawn.
  9. I hope *you* don't live in Louisiana by Randym · · Score: 3, Informative
    As long as there are legal purchases for which many people would prefer to have plausible deniability, there will be cash.

    Law Bans Cash for Second Hand Transactions

    Cold hard cash. It's good everywhere you go, right? You can use it to pay for anything. But that's not the case here in Louisiana now. It's a law that was passed during this year's busy legislative session. House bill 195 basically says those who buy and sell second hand goods cannot use cash to make those transactions.

    http://www.klfy.com/story/15717759/second-hand-dealer-law

    --
    DNA is a Turing machine. You, however, being dynamic and emergent, are not.
  10. Re:What if your phone is stolen? by bartoku · · Score: 3

    Randomize the keypad layout, that would solve the finger smudge pattern issue.

  11. Re:What if your phone is stolen? by bartoku · · Score: 5, Funny

    Call them on what, my leather wallet?