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Yahoo Layoffs Begin, CEO Sends Employees Apologetic Letter

redletterdave writes "As expected, Yahoo began laying off more than 2,000 employees on Wednesday morning — roughly 14 percent of the company's total workforce — in its effort to slim down and pivot its focus in a new direction. The mass layoff marks the sixth time in four years — and under three different CEOs, no less — that Yahoo has dumped employees, but this one will the company's biggest in its 17-year history. Scott Thompson, Yahoo's CEO, sent an apologetic letter to all his employees this morning explaining the changes."

37 of 138 comments (clear)

  1. Yahoo is dead by Lunix+Nutcase · · Score: 4, Informative

    And Ballmer sighs with relief at not having bought this turkey.

    1. Re:Yahoo is dead by Lunix+Nutcase · · Score: 4, Insightful

      No, they mistakenly thought they could buy marketshare by picking up a company on the fast track to irrelevance for the better part for years leading up to the buyout bid.

    2. Re:Yahoo is dead by Anonymous Coward · · Score: 4, Funny

      Canned "I'm so sorry" letter, probably copied it off of the Internet using Google Search.

    3. Re:Yahoo is dead by The+Dancing+Panda · · Score: 2

      I have 4 7-11's on my street, and would beg to differ.

    4. Re:Yahoo is dead by DougReed · · Score: 2

      What??? 7-Eleven is few and far between? What part of the US do you live in? I spend a great deal of time both in southern California and southern Florida, and I have a 7-Eleven on every corner.

    5. Re:Yahoo is dead by eminencja · · Score: 2

      I hope it's not dead. I use both Gmail and Yahoo! mail and I find Y! far superior. Plus D.C. talks on JavaScript rock.

  2. My Kif sigh. by Anonymous Coward · · Score: 5, Insightful

    Daniel Loeb, the hedge fund manager who is also one of Yahoo's largest shareholders, has launched a new campaign to shake up Yahoo's board even further since being spurned by the company. Loeb has been trying to persuade Yahoo to elect him, as well as three other alternative candidates, as possible directors. If a truce isn't met between Loeb and Thompson, the dispute will be put to a shareholder vote at Yahoo's annual meeting.

    So, this "hedge fund" guy (we called them corporate raiders back in my day. They wore an onion on their belt because that was the stye back then ... oh, yeah.) is going to can a shit load of people, reducing the expenses and boosting profits in the short term. Said "hedge fund" guy will then make a killing on his stock, options, and any warrant positions he has and flies back in his corporate jet to the bank.

    In the meantime, Yahoo! not having people to actually, I don't know innovate and restructure the company to actually offer unique products will be gone. So, in the long term, Yahoo! will just be an email outsourcer for the likes of AT&T - a nice low margin commodity market.

    Yep, if I were Yang et. al., I'd be unloading as fast as I can and spend the rest of my life being a philanthropist.

    Nothing good of this will come of it. It never has and never will. "Hedge fund" guys know only one thing: slash and burn.

    1. Re:My Kif sigh. by DerekLyons · · Score: 2

      So, in the long term, Yahoo! will just be an email outsourcer for the likes of AT&T - a nice low margin commodity market.

      And what, exactly, is wrong with that? (Aside from no longer being a source of nerd porn.)

    2. Re:My Kif sigh. by LittleBigScript · · Score: 4, Interesting

      At least they are getting a severance. When I got laid off from Nortel, they went into Chapter 11 just so Pavi Binning didn't have to give out no stinkin' severance.

    3. Re:My Kif sigh. by Anonymous Coward · · Score: 2, Interesting

      I'm not a fan of the raid1ers; but did it occur to anybody that there's not that much need to innovate at Yahoo?

      As a long-timer user of the service, it reached that point a while ago. Many of the changes they've made have not been for the better. It's all the trendy "let's add AJAX to this page" crap that just slows it down in the older browsers which is... hello!!! A large part of their customer base. Geezers like me.

      These companies need to learn how not to break what don't need fixin'. I'm thinking of the Finance pages in particular. The GNUplot charts were some of the best out there. The interactive charts had marginal utility at best, and dumbed things down at their worst. In the back of their mind they know this, which is why they had to retain a lot of their "classic" features.

      I would submit that a full-blown spinout of the legacy customer base, with a "Chinese wall" between the departments would be a better solution. The kids who want AJAXy mobile "app" layouts can be the mainline Yahoo, or the new Yahoo; but for cryin' out loud don't mix the two.

      Yes, the legacy base will get smaller over time; but do you have any idea how many struggling startups would KILL to have half the customer base of the dying legacy section?

      Yeah, I know what you're thinking Mr. CXO. You can force the legacy customers to "upgrade". No you can't. Listen to me and get it through you're necktie addled brain--when you pull changes on us and we don't want them, it doesn't become "whoah is me, I can't do anything". Instead it becomes, "well, I'm back to square 1. Let's see what else is out there". Guess what? There's a lot out there.

    4. Re:My Kif sigh. by Genda · · Score: 3, Insightful

      I dunno, turning a potentially thriving company with an illustrious history into an internet toxic waste dump while spacing 10,000 workers in a poor economy seems kind of FSCKed to me.

      The only problem Yahoo has is leadership and vision. You aren't going to out Facebook Facebook or out Google Google. You need to look at the big picture, notice the human trends and come up with a selection of related new services, that others haven't seen yet. There are two dozen startups doing uber-cool things with customer information. If Yahoo had picked a couple of those up, and streamlines its offerings to unique high values services, they'd be cake walking to the bank today. Of course if it that easy, everyone would be doing it. You need to find the right geek with business acumen to carve out some new business spaces.

    5. Re:My Kif sigh. by undeadbill · · Score: 4, Interesting

      I was living and working in the Bay Area back in 1991. Yahoo! was primarily a massive indexing operation then, the largest employer of library sciences majors outside of the CIA, and employed several friends of mine. Historically, they have always laid off large groups of staff, and then hired new staff to replace them under different titles, thereby skirting state employment law. I've pretty much been able to time their layoffs, because their recruiters have my number, and they start doing interviews in advance of the firings, like clockwork. Well, up until I told them in several rude ways to stop calling me.

      Nobody who wants a long term job works for Yahoo. I'd say the current round of layoffs is just that, the current round. Continuously firing their performing (ie, highest wage earning) staff would also explain why they have done nothing notable since, oh, the early 90s. Everything they have done was simply to keep up with the Joneses. Web space didn't happen until geocities and angelfire became popular, and after their own failed attempts Yahoo then just bought Geo. Mail wasn't added until HotMail took off. Automating directory services didn't happen until Google. I could go on- but they have always been an overhyped dog of a stock, slow to adapt, and their lugubrious descent into failure hasn't surprised me in the least.

      The clincher for me was when they were considered the "gold standard", and their shares were over at over $450 per. This was when they were still doing indexing with librarians. Once I saw that, I quickly changed my skillset to survive the coming dot-bomb and socked away my cash.

    6. Re:My Kif sigh. by tgd · · Score: 4, Insightful

      Nothing good of this will come of it. It never has and never will. "Hedge fund" guys know only one thing: slash and burn.

      And that may be the right thing to do at this point. The marker is moving -- very quickly. The pace at which it is increasing its speed is also increasing.

      A company the size of Yahoo can't spend the money it needs to in order to really innovate years out, and not months out, once it gets behind the curve. They've got 17 years of legacy crap they need to continue supporting if they want to remain "Yahoo". Seventeen years worth of cruft, acquired services and the ilk. If they can't break even on those, they need to do MASSIVE restructuring to eliminate legacy support debt to even have a prayer of coming up with something new and delivering it before the market leaves that behind, too.

      Microsoft can keep innovating because they've got massively profitable products and services around the majority of the support debt. Apple got where it was because it had basically failed when Jobs started to turn it around. (It'll be interesting to see if they can continue to innovate as they end up with a half billion people they need to keep happy... I own a lot of Apple stock, and I have to say that Cook's tenure so far has me pretty nervous from that standpoint!)

      Yahoo, though? The scenario you described may be in the best short and long term interest of both the employees and the stockholders. The 2000 people laid off are 2000 people getting severance while there is money to be had, and have the opportunity to get into a company that has a better chance. And if they trim it enough, shed enough services, get the company lean enough that it can invest in real future-looking research, maybe some of the employees left will be able to weather that storm.

      Its short sighed to assume that you can wish a company into success, and sometimes the safer bet is to be honest about where you are and where you can get from there.

    7. Re:My Kif sigh. by bipbop · · Score: 4, Insightful

      I was living and working in the Bay Area back in 1991. Yahoo! was primarily a massive indexing operation then

      They didn't exist for several years after 1991.

      the largest employer of library sciences majors outside of the CIA, and employed several friends of mine.

      And add a few more years here. Are you thinking around 1998?

      Historically, they have always laid off large groups of staff

      No. When Yahoo! was on the way up, no one left, willingly or unwillingly. Their first layoff was in 2001. Since I was working there, I remember :-)

      and then hired new staff to replace them under different titles, thereby skirting state employment law.

      Now you're just making stuff up. Yahoo's not a good company, but they never "historically [..] always" did this. If they do this now, it's a new practice within the last half a decade (since I left).

    8. Re:My Kif sigh. by undeadbill · · Score: 2

      It was '98. I'm getting old, and thinking in internet years. ;)

    9. Re:My Kif sigh. by hairyfeet · · Score: 2

      I don't even think they'd need to buy some startups short term, just advertise what they have! Anybody try yahoo Games? they have a ton of games that are really fun, but nobody knows about them, they have some nice shows, hell they have a lot of nice things that nobody knows about. Now how are you gonna get people to use something when it is buried as a teeny tiny widget in the bottom left corner of the screen?

      They need to have someone redesign the portal so that different apps get highlighted each day, maybe have little contests to get people to try them. hell that is what MSFT did with their Bing rewards and after giving it a spin i find i prefer their image search.

      But you have to let people know a thing exists and give them a reason to try it, hell buy up a dozen iPads and a dozen iPhones and have a contest a week and those that try their services (while being logged into their yahoo of course) get put in the drawing. They've got tons of services that are nice, its just nobody ever sees them.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  3. sad by s1d3track3D · · Score: 2, Insightful

    this is sad, at one time Yahoo was the king, then they lost their direction, didn't read the changing times correctly, made some very bad decisions, got too big and lost focus, luckily we have google now, i'm sure they wont make the same mistakes (cough,...)

    1. Re:sad by eln · · Score: 2

      Yes, and then Google came along and Yahoo consistently failed to do anything to effectively meet that threat, despite plenty of opportunity to do so. Google was not always the massive behemoth it is today...had Yahoo been smarter, it could have easily pushed Google aside and remained the dominant search/portal company, but instead if took misstep after misstep until it became an afterthought.

  4. Re:Typical large corporations by humphrm · · Score: 4, Insightful

    I'm a capitalist, but not a 1 percenter, and I say that you can't cut your way to profitability.

    How does that affect your prediction?

    --
    -- "In order to have power, I must be taken seriously." -Mojo Jojo
  5. so let me get this right by nimbius · · Score: 3, Insightful

    Yahoo sells off its search engine technology to microsoft to use in Bing, then fires 14% of the company in the pursuit of "pivoting its focus in a new direction."

    your entire company was based on searching for shit on the internet; that was your expertise for more than a decade. Sure you have other products like email that are basically indistinguishable from competitors, but you havent hired anyone to replace these workers that would give the public an indication of your intents to focus or pivot on anything but firing more workers and parachuting more execs. at this point the only place left to "pivot" is chapter 11 bankruptcy.

    --
    Good people go to bed earlier.
  6. They can't do that! by emag · · Score: 4, Funny

    They can't do that, it's supposed to be *my* Yahoo! and I didn't give permission...

    --
    "The urge to save humanity is almost always a false front for the urge to rule." --H.L. Mencken
  7. Last! One! Out! Please! Turn! Off! The! Lights! by xxxJonBoyxxx · · Score: 2, Funny

    Last! One! Out! Please! Turn! Off! The! Lights!

  8. CEOs by HeckRuler · · Score: 4, Insightful

    Just out of curiosity, how much money did these CEOs take on their way out?

    I mean, they got paid for doing a job of course. And even if they do a bad job of it, they (arguably) deserve a paycheck. But bonuses, severance pay, and perks are hard to justify when letting people go because the business if failing.
    Stock options are actually a pretty good idea. If they drive the company into the ground, those aren't worth much.

    With the rising costs of "quality" CEO material, were these guys worth the investment?

    1. Re:CEOs by crazyjj · · Score: 2

      If Jerry Yang walked away with more than $1 it was too much.

      --
      What political party do you join when you don't like Bible-thumpers *or* hippies?
  9. YaWho? YaWhere? by swschrad · · Score: 2

    YaLost, YaDown, YaGone. coasting too long is fatal to a dotcom.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  10. Wrong question by tacokill · · Score: 4, Insightful

    You write a good post. But you aim at the wrong subject. You should ask yourself: Why does Yahoo find themselves in this position in the first place? (hint: it has something to do with not giving customers what they want)

    Strong companies don't have these problems with "hedge fund" guys. Weak ones do. Like nature, american enterprise and the markets can be very cruel. It seems odd to me that you complain when things work the way they are supposed to work. What did you think was supposed to happen when you don't give customers what they want? (ie: you are not successful in the marketplace - for whatever reason).

    1. Re:Wrong question by rgbrenner · · Score: 5, Interesting

      Normally you would be right.. but Yahoo isn't a weak company. It just hasn't kept up with Google.

      http://finance.yahoo.com/q/ks?s=YHOO+Key+Statistics

      5 billion in revenue
      1 billion in net income
      2 billion in cash (1.3 billion in operating cash flow)
      no debt

      They have a problem with falling revenues, and as a result, falling profits. Their profits declined 5.3% yoy -- so instead of 1.10 billion, they only made 1.05 billion.

      Yahoo has the resources to build their company.. they just don't have a vision. And this guy... he doesn't have a vision either.

      He is slashing and burning... he is not going to lead Yahoo anywhere.. he's just destroying the company further.

  11. Re:Typical large corporations by doston · · Score: 2, Insightful

    I'm a capitalist, but not a 1 percenter, and I say that you can't cut your way to profitability.

    How does that affect your prediction?

    Free market fantasies. You're a capitalist, eh? Too bad it doesn't really exist....anywhere. I hope you don't think anything that's gone on in banking, the oil industry, agriculture, uh...do i need to go on, has anything to do with a capitalist 'free market'. Has a lot more to do with fleecing the tax payer and handing the cash over to companies, who then pretend to be engaging in some kind of free market. What a bunch of bull.

  12. We need new laws governing layoffs by Anonymous Coward · · Score: 5, Interesting

    We need a new law governing layoffs.

    If layoffs are about restructuring a company so it can better respond to the market and so it can be profitable, we need some new conditions to ensure that not only are layoffs necessary, but that they're structured to effect long term growth and stability.

    In the event of a layoff:
    1) executive pay increases are frozen and executive pay is limited to no more than three times the median company salary (excluding executive pay).
    2) stock grants to executives are suspended for a period of one year following the layoff.
    3) stock vesting is suspended for two years following the layoff.
    4) executive bonuses are suspended for a period of two years following the layoff.
    5) any new layoff resets the clock.

    This way executive compensation is disconnected from any short-term gains or profits realized from a slash and burn strategy. If they want to reap big rewards they have to manage the long term growth of the company.

    but I know that's just a pipe dream. no law will ever be passed and you know they're not going to vote this on themselves.

    1. Re:We need new laws governing layoffs by HeckRuler · · Score: 4, Insightful

      other factors external to the business that result in minor profits for the next three years and the stock returns to its previous low levels

      When Rome is burning, it's externalities. When it's growing, it's entirely due to the CEO's guidance. If, after two years, the stock has returned to it's previous state, then the CEO's amazing work wasn't all that amazing.
      If they complain about it not being fair, the response is the same as the one they gave during the bust years.
      "Well there are externalities"

      This wasn't the best example for you to pick, please try again.

    2. Re:We need new laws governing layoffs by lgw · · Score: 2

      So you want better corporate governance, but you want the people in charge of corporate governance (BTW, you need to include the board in there, not just the execs) to get paid less? Your objectives don't seem to match your plan.

      Also, the first thing any such plan would result in is the closest few homeless people being named "corporate executives", while the people with the big paychecks getting retitled as "junior assistant janitoral staff" or somesuch. So it would help the homeless, I'll give you that.

      --
      Socialism: a lie told by totalitarians and believed by fools.
  13. only in the software industry... by MarcoAtWork · · Score: 5, Insightful

    ... laying off people allows you to "get stuff done" and "be nimble". To me a company with excess workforce is a lot more likely to be nimble (easy to create ad-hoc teams to pursue new products/things) than a company at capacity where everybody is already fully tasked (where if you have a new project you HAVE to abandon some older project whether or not it makes sense to do so).

    The nimbleness of a company is more of a function of how it's managed than of its size, but of course it's a lot easier to spin layoffs by pretending that a smaller company is somehow better performing than a larger one (if that was the case why would companies ever hire? it'd be much simpler to just remain "nimble" by staying small).

    --
    -- the cake is a lie
    1. Re:only in the software industry... by frosty_tsm · · Score: 2

      ... laying off people allows you to "get stuff done" and "be nimble". To me a company with excess workforce is a lot more likely to be nimble (easy to create ad-hoc teams to pursue new products/things) than a company at capacity where everybody is already fully tasked (where if you have a new project you HAVE to abandon some older project whether or not it makes sense to do so).

      The nimbleness of a company is more of a function of how it's managed than of its size, but of course it's a lot easier to spin layoffs by pretending that a smaller company is somehow better performing than a larger one (if that was the case why would companies ever hire? it'd be much simpler to just remain "nimble" by staying small).

      Excess workforce can lead to:

      • Extra barriers to getting stuff one such as more bureaucracy or empire building
      • Money being spent on employees who skill set doesn't match what you need (which is extremely common in the software industry), which leads to...
      • Lack of money available to spend on new business direction, employees (with the right skill set), training (for existing employees), contractors, capital (e.g. servers), acquisitions, or advertising
  14. Wait a second... by LeadSongDog · · Score: 2

    ...if Yahoo had employees, why could I never get a human answer to an email?

    --
    Oh, I'm sorry sir, I thought you were referring to me, Mr. Wensleydale.
  15. Re:Typical large corporations by humphrm · · Score: 2

    I'm sure your bombastic speeches impress everyone lacking the ability to differentiate between capitalism, cronyism, oligarchism, and corporate fascism.

    --
    -- "In order to have power, I must be taken seriously." -Mojo Jojo
  16. Flickr? by RamenJunkie · · Score: 2

    Any word on if they are doing anything with Flickr. I really rather like the service.

  17. Re:Typical large corporations by Mean+Variance · · Score: 2

      ARTHUR:  Well, we all are. we're all Britons and I am your king.
      WOMAN:  I didn't know we had a king.  I thought we were an autonomous
          collective.
      DENNIS:  You're fooling yourself.  We're living in a dictatorship.
          A self-perpetuating autocracy in which the working classes--
      WOMAN:  Oh there you go, bringing class into it again.
      DENNIS:  That's what it's all about if only people would--
      ARTHUR:  Please, please good people.  I am in haste.  Who lives
          in that castle?
      WOMAN:  No one live there.
      ARTHUR:  Then who is your lord?
      WOMAN:  We don't have a lord.
      ARTHUR:  What?
      DENNIS:  I told you.  We're an anarcho-syndicalist commune.  We take
          it in turns to act as a sort of executive officer for the week.
      ARTHUR:  Yes.
      DENNIS:  But all the decision of that officer have to be ratified
          at a special biweekly meeting.
      ARTHUR:  Yes, I see.
      DENNIS:  By a simple majority in the case of purely internal affairs,--
      ARTHUR:  Be quiet!
      DENNIS:  --but by a two-thirds majority in the case of more--
      ARTHUR:  Be quiet!  I order you to be quiet!
      WOMAN:  Order, eh -- who does he think he is?
      ARTHUR:  I am your king!
      WOMAN:  Well, I didn't vote for you.
      ARTHUR:  You don't vote for kings.