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IBM Sells Point-Of-Sale Business To Toshiba

ErichTheRed writes "Yet another move by IBM out of end-user hardware, Toshiba will be buying IBM's retail point-of-sale systems business for $850M. Is it really a good idea for a company defined by good (and in this case, high-margin) hardware to sell it off in favor of nebulous consulting stuff? 'Like IBM's spin-offs of its PC, high-end printer, and disk drive manufacturing businesses to Lenovo, Ricoh, and Hitachi respectively in the past decade, IBM is not just selling off the RSS division but creating a holding company where it will have a stake initially but which it will eventually sell.' Is there really no money in hardware anymore? "

18 of 120 comments (clear)

  1. Who knew by Anonymous Coward · · Score: 3, Funny

    I doubt most /. readers even knew IBM had a POS division...

    1. Re:Who knew by SomePgmr · · Score: 4, Informative

      Why? I see their hardware in checkout lanes everywhere. I assumed others have noticed too.

    2. Re:Who knew by TWX · · Score: 5, Funny

      I doubt most /. readers even knew IBM had a POS division...

      I'm sure some Slashdotters, particularly those of overly-zealous Apple or Microsoft bend, thought all IBM divisions were POS divisions...

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    3. Re:Who knew by lanner · · Score: 4, Insightful

      Because of smartphones and tablets. Or, more specifically, the miniaturization and commercialization of the components. It is the same reason you are seeing things like the Ecobee thermostat. The price of POS equipment is really high, but super-cheap commodity tablets could be used to replace almost all of that. You still need the cash drawer and some other accessories, but IBM has wisely seen that POS is being threatened by software replacements on tablets.

      As an example, there is a hot dog stand that I go eat at once or twice a week and the guy takes credit cards via his iPhone and a Square CC reader. He has no POS gear. That's today. In ten years, those POS equipment vendors could be very disrupted by newcomers to that industry.

    4. Re:Who knew by bws111 · · Score: 3, Funny

      Yeah, a ghost that just today announced first quarter profits of $3B on revenue of $25B.

      Let me guess, the IT circles you move in consists of that really cool server with a glowing case you built in Mom's basement?

    5. Re:Who knew by TWX · · Score: 3, Insightful

      That's what came to my mind on gp's post. We are on our third AS400/i-Series, as we like the payroll for 10,000 employees to just always work, and the finance, purchasing, and inventory system for 200,000 tracked and probably 10,000,000 untracked assets to just work. We have probably quad-9 uptime reliability with the IBM, while our Microsoft boxes constantly have downtime.

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    6. Re:Who knew by hairyfeet · · Score: 3, Insightful

      Well between those and units based off cheap PCs (which i see quite often as well) the days of POS being a high margin business are coming to an end and IBM knows it. from the looks of things the future will be small ARM and X86 based touch screens all made from commodity parts and as cheaply as possible.

      Frankly this is a smart move unless IBM is willing to play in cutthroat markets which we've seen no indication of, I mean who know would have thought that IBM staying in PCs would have been a good idea when Dell and HP are making on average $8 a unit on the low end which is their biggest sellers? Surviving on scraps is just not something big blue cares to do so they are bailing while the bailing is good. If anything is shocking its the fact they got someone to pay that much money for their POS business.

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  2. So much for quality. by sethstorm · · Score: 3, Insightful

    As it has done with Lenovo and the other manufacturers, the quality will decline.

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    1. Re:So much for quality. by Tough+Love · · Score: 3, Informative

      As it has done with Lenovo and the other manufacturers, the quality will decline.

      Lenovo still has a pretty good rep. Anyway, nothing beats the quality of those old IBM card punches.

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    2. Re:So much for quality. by Dynedain · · Score: 5, Interesting

      As it has done with Lenovo and the other manufacturers, the quality will decline.

      Because of disruptive tablet and other mobile technologies in this market, the quality will decline regardless of the manufacturer. IBM has rightfully recognized this and is selling off before that decline can hurt the IBM brand. Look at HP for a comparison of inevitable dropping quality on commoditized (race to the bottom) hardware hurting the parent brand.

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    3. Re:So much for quality. by Sir_Sri · · Score: 5, Insightful

      isn't that why they're selling? The premium for IBM quality isn't justified or isn't sufficiently profitable anymore, and IBM wants the IBM brand to remain premium. So you sell off any non premium divisions to other people.

      From the perspective of IBM no one should ever be fired for buying an IBM. That may mean you have an 80% markup on some things to make sure it's going to work and you can support it if it doesn't. But it damn well better work. If you can't justify that price or can't make it work sell the business and move on to something else.

  3. Of course there's money in hardware by Anonymous Coward · · Score: 5, Insightful

    This is why they have a buyer.

    But their consultants will look more honest when they go out shilling Toshibas POS systems, and they still have their slice of the pie. They wont be baking it, just slicing and serving.

    1. Re:Of course there's money in hardware by TWX · · Score: 3, Insightful

      The next main-trunk comment below this one explains it very well. IBM may not have their name on the product anymore, but they will undoubtedly still have a heavy hand in it, and the risk gets put off on the new owner.

      IBM made mostly good stuff, though I still don't care for their Lexmark printers nowadays. Otherwise, they could do well if they're shilling whatever hardware they need to push, not just their own.

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  4. There is a lot of money in hardware by ilotgov · · Score: 5, Insightful

    In my opinion there is a lot of money in hardware. Something else is wanting in most of Europe and perhaps North America. The will and enthusiasm to work physically with ones hands. And hardware is at the bottom line a physical thing.
    We tend to talk about cheep labor, an expression which degrades labor in general when used so often. And so we end up with a lot of decision makers and wall-streeters who have no regard for physical things in general. Decisions will be made in favor of offices instead factories and money will flow to offices instead of factories.
    As we can see in the example of China (owning a large part of the US) there must be money in hardware.
    Germany, as an exception to the rule, seems to do quit well producing hardware but in general it is below our dignity to make our hands dirty producing something and this is the reason hardware returns little money in our culture.

  5. Makes perfect sense since. by Dynedain · · Score: 3, Interesting

    Makes perfect sense because IBM has not been a consumer company for quite some time now. They are as much a "good high-margin hardware company" as Apple is a set-top-box manufacturer. Sure, they essentially brought the PC to market, but those Model-M keyboards /.ers love and the Thinkpad division they dropped years ago were already then tiny slices of their business.

    There's no innovation left in POS. It's a solved problem. IBM makes their money as an extremely large scale systems innovator. That's what they're good at, and that's what they can market well. At this point, the only innovation happening in POS is wireless/mobility use, and there are countless tiny little startups cornering that market via iOS and Android apps.

    Build cash registers is a commodity market and essentially a race to the bottom. IBM is smart for selling off this business segment while it still has value, and focusing on the big systems and big data that is their core business.

    Would you rather that IBM operated on the MS model? They could buy everything under the sun and have incredible research, but then do a shitty job trying to manage and integrate across their product lines and business services. Or they could go the Xerox route and not put any of their cool research into anything usable.

    No, as both a shareholder and a consumer who has respect for the brand, I'm glad they can focus on what works for them, and sell off divisions that are in stagnating industries that no longer benefit from the innovation focus they've had for the last 100 years. I don't see anyone here complaining that they sold off their typewriter division (thus forming Lexmark).

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  6. What I want to know... by DanielRavenNest · · Score: 3, Informative

    Is when Toshiba makes the purchase, will it be credit or debit?

    Note that one of IBM's first products in 1911 was a commercial scale. Since supermarket POS systems usually include a scale for weighing produce, this ends a century of IBM selling weighing devices.

  7. Hardware is a dead-end by Anonymous Coward · · Score: 5, Interesting

    There is no money in hardware. I found out the hard (stupid) way.

    A hardware engineer with a PhD gets paid, entry, 100-110k on average.

    A software engineer with MS get paid, entry, 100-100k on average.

    A software engineer's work experience accrues without much 'expiration' date - this is more true as you move up higher in abstraction (so I'm not talking about firmware software driver guys, although they should be damn good at C/C++ which helps with getting into other things).

    A software engineer can be an entrepreneur: see: Youtube founders out of Ebay, fresh-out-of-college grads. Software initial cost is almost 0.

    A hardware engineer cannot be a real entrepreneur. He has to battle a mine patentfield (yeah, same for CS but usually you can get acquired quickly) and huge initial costs. Tools licensing is astronomical. A industrial grade SPICE license + Synthesis + Layout + P&R tools + etc will cost in the hundreds of K, if not hitting a million.

    A hardware engineer faces huge elimination by being too close to the transistor level. A switch out of the BJT into MOS probably destroyed many engineers' accrued knowledge in one fell swoop, quickly. Similarly, the impending switch from MOS into double-gates will destroy many IC engineers' accrued knowledge just as quickly.

    The same cannot be said for CS, as most of it can be abstracted quickly, and boils down to algorithmic practices which do not get outdated.

    Laundry Iphone apps, Stupid dinky games, and apps to help you count how much you fart get millions in funding, while hardware startups flounder to get by (hence preventing others from even thinking of entering the HW game).

    Yet, a HW guy (EE Major) has arguably the same skills, foundation, and fundamental knowledge as SW guys (CS majors). Its really just that EE guys don't like doing CS, but they could do it easily. I went to a top-tier uni with EECS as a combined major (and this is common at the top uni's). I can tell you the top EE guys aced their CS classes easily and beat out the top CS guys or were on par.

    Why are we paid less? Yeah yeah low margins, blah blah. Well, f* this. I'm taking a stand and telling the ENTIRE next generation of EECS majors to do CS only. There is not much left in EE for the hard workers to do well in, other than work forever for CorpX earning less than CS majors, while doing the same workload with the same skillset. F** this.

    1. Re:Hardware is a dead-end by Lotana · · Score: 3, Interesting

      EE Majors are not idiots. They are well aware of the predicaments you listed. Even if you tell them all this they will still go into EE just as CS students don't all change into Law or Finance.

      It is because they are passionate about what they do and don't like CS. Would you really want to spend vast majority of your life doing something that you just can't stand? Will you be able to go this extra mile (That all supervisors will judge you by) in a position that you abhore? When (Not if) you will get screwed over and need to look for another job, will you be able to get motivated to do it all over again?

      In my opinion, career must be more than just money. You must enjoy what you are doing in order to persevere through all the downsides of the job.