Macbook Owner With Defective GPU Beats Apple In Court

New submitter RockoW writes "A few years ago, Apple sold defective computers of the MacBook Pro line. They had the defective Nvidia 8600M GT GPU. In this case Apple refused to take the computer back and issue me a refund. Instead, they promised to replace the 8600M GT boards when they failed, up to four years from the date of purchase. Three years later, the MacBook Pro failed and they refused to replace it. This guy took them to the court and won by their own means."

Comments

Re:If You're Going To Make Promises ...

[cpu6502]

>>> this sounds like isolated cases, and could be for any number of reasons (user voids warrantee, the problem turns out to be a different part, etc).

Apparently the court disagreed. A warranty is a warranty. This reminds me of Toyota refusing to replace engines that had failed after only ~25,000 miles. They claimed the blame belonged to the customer, and forced owners to shell-out ~$6000 on new engines for their 1-2 year old cars/trucks. (It was later discovered the engines were running too hot, thus causing the oil to sludge, and not the customers' fault.)

The civil lawsuit eventually sided with the customers and Toyota had to reimburse them for their fees. I will NEVER understand why these corporations like Apple/Toyota think they can offer a warranty, and then not honor said warranty. Maybe they believe the customers will not bother seeking legal recompense.