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Macbook Owner With Defective GPU Beats Apple In Court
New submitter RockoW writes "A few years ago, Apple sold defective computers of the MacBook Pro line. They had the defective Nvidia 8600M GT GPU. In this case Apple refused to take the computer back and issue me a refund. Instead, they promised to replace the 8600M GT boards when they failed, up to four years from the date of purchase. Three years later, the MacBook Pro failed and they refused to replace it. This guy took them to the court and won by their own means."
Apple charges top dollar for their hardware.
You would feel bad about "picking on them" for why?
Apple is responsible for the products it supplies. It is up to Apple to seek damages from Nvidia, not the consumers.
I remember that slogan. Not too long ago even. Before that it was "Think different" and buy the most common mp3 player on the planet. I dislike apple because I dislike marketing, and Apple is like an avatar of marketing; the essence of style over substance given form.
Apple got slammed in court for one simple reason: they guaranteed replacement for 4 years. 3 years in, they reneged on their promise. Simple, blatant double talk.
The customer had the documentation to prove his case, and he won.
Because they admitted in court that it would not cost them anything to fix it, nVidia was paying the bill, but they still refused and they didn't even have an argument on why they were refusing. They just wanted to make it hard for their customer. RTFA, the description of how the trial went is comedy gold.
I've had enough horror stories with with Apple products around me to not be surprised, it seems that for every iphone they replace no-questions-asked they void the warranty on a few iMacs just to balance it out. Since the average apple customer thinks Apple can do no wrong, these incidents usually don't generate any fuss.
Good for the OP!
Violence is the last refuge of the incompetent. Polar Scope Align for iOS
You've got it backwards.
It's the shills and apologists that breed haters.
If there were less mindless hype surrounding Apple, there would simply be less of a story here. Although if Apple just lived up to their supposed reputation there wouldn't have been any story at all.
A Pirate and a Puritan look the same on a balance sheet.
that hamburger....i think you are using it wrong
In TFA, the author noted that one of the ironies was that Apple said in court that Nvidia would pay for the replacement. However, the thing that struck me was his revelation that he had received lots of contacts from people who have also had the same kind of failure and have paid Apple or trashed their machines. It seems pretty obvious that the reason Apple probably spent more than the cost of satisfying this guy's claim was to prevent a precedent's being set in a large class-action suit against them.
"Who controls the past controls the future. Who controls the present controls the past." -- George Orwell