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Why eBook DRM Has To Go

Sci-Fi author Charlie Stross was recently put in the position of offering his thoughts to book publisher Macmillan on why eBook DRM is a terrible thing — not just for consumers, but for publishers, too. He makes a strong case that the removal of DRM, while not an immediate financial boon, will strongly benefit publishers in years to come through increased goodwill from users, greater leverage against Amazon's near-monopoly on distribution, and better platform interoperability. "Within 5 years we will be seeing a radically different electronic landscape. Unlocking the readers' book collections will force Amazon and B&N and their future competitors to support migration (if they want to compete for each others' customers). So hopefully it will promote the transition from the near-monopoly we had before the agency model, via the oligopoly we have today, to a truly competitive retail market that also supports midlist sales." Users have been railing against DRM for years, but it appears the publishers are finally starting to listen.

36 of 299 comments (clear)

  1. Re:"increased goodwill from users"? by Anonymous Coward · · Score: 5, Funny

    You can't be serious.

    No really he's right. If we can get rid of the DRM, there will be some really nice people who will loan out their book collection to a million or so of their close friends.

  2. No One Hates DRM More Than Me ... by smpoole7 · · Score: 4, Informative

    But it's interesting to see what some of the authors have to say about it. Here's a comment from Jim Butcher (Dresden Files, Codex Alera):

    I literally receive notices every single day about available free downloads of books I put months if not years of work into, and that's from a simple Google alerts search. Over a three month period, I tracked over 22,000 total pirate downloads of my work, using the stats available from the various file-sharing sites which include a counter stating the number of times the files had been downloaded. Actual sales of e-copies during that same period? Just over 2,500. That's sales information taken from the sales reports I get from the publisher.

    http://www.jimbutcheronline.com/bb/index.php/topic,26233.msg1117676.html#msg1117676

    He also has some interesting comments about the publishers and how they're being dragged into eBooks kicking and screaming. :)

    --
    Cogito, igitur comedam pizza.
    1. Re:No One Hates DRM More Than Me ... by NeverSuchBefore · · Score: 4, Insightful

      In this case, the real questions would be:

      1) Would DRM stop people from doing this? Highly unlikely.
      2) Is stopping the pirate bogeyman worth punishing everyone, including paying customers, over?

    2. Re:No One Hates DRM More Than Me ... by Korvin20111803 · · Score: 4, Interesting

      In contrary, Paulo Coelho says in his blog: "... the physical sales of my books are growing since my readers post them in P2P sites. Welcome to download my books for free and, if you enjoy them, buy a hard copy..." http://paulocoelhoblog.com/2012/01/28/promo-bay/

    3. Re:No One Hates DRM More Than Me ... by crafty.munchkin · · Score: 4, Interesting

      Charles Stross also has an explanation of why reducing ebook costs to that level is impractical... it's a part of his series of essays regarding common misconceptions about the publishing industry. Very much worth a read.

      --
      ... wait, what?
    4. Re:No One Hates DRM More Than Me ... by Mike+Mentalist · · Score: 4, Interesting

      As an indie author I can sympathise with his annoyance at people pirating his work. However he is making the classic mistake of assuming that if those people couldn't get his work for free, they would have gone to Amazon and paid for it.

      As my sig suggests I decided to upload all my own books to ISOHunt, Demonoid, Pirate Bay and Retroshare. I even posted about it in their forums, on 4Chan and include links to the torrents on my blog.

      The torrent page and the forum posts all contained an image of the front cover of my latest book. I got some nice feedback and potentially reached a large audience that normally wouldn't even know who I was.

      --
      I put my books on Amazon, Smashwords, Demonoid, ISOHunt and Pirate Bay. Search for 'Michael Cargill'
    5. Re:No One Hates DRM More Than Me ... by Anonymous Coward · · Score: 5, Insightful

      2) Is stopping the pirate bogeyman worth punishing everyone, including paying customers, over?

      Correction:
      Is stopping the pirate bogeyman worth punishing only the paying customers?

      That's the problem with DRM. It doesn't punish those who download illegal torrents, it punishes those who obtain legal copies. I think everyone would see that jailing those wh did not commit murder in order to prevent them from murdering is not a good strategy to fight murder. However with DRM, somehow people don't see that.

      Make it less painful to obtain and use legal copies than to obtain and use illegal copies, and you'll see most people use legal copies (well, unless you seriously overprice them).

      I've got a DVD player and bought DVDs, but I'll probably never buy a BluRay player or BluRay disks. Why? Because with a DVD player, I can be sure that the DVD will play, and will not stop playing at some time in the future because someone revoked some key because some third party I don't even know about made an unauthorized copy (or maybe for some other reason, after all, how could I check that it really is due to piracy, and not because some government decided to censor that disk and eliminate all uncensored versions that way, or the company got greedy and just wants everyone to buy that disk again?).

    6. Re:No One Hates DRM More Than Me ... by Zero__Kelvin · · Score: 4, Insightful

      So Butcher is saying that there are 22,000+ people who would either have never read his book, or would have checked it out at the library instead of buying it, who are now - if it was any good - likely to mention it to someone else who may well then go out and but it ? The poor bastard!

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    7. Re:No One Hates DRM More Than Me ... by 0123456 · · Score: 4, Insightful

      Charles Stross also has an explanation of why reducing ebook costs to that level is impractical...

      Indeed. Those hundreds of thousands of $0.99 e-books on Amazon can't possibly exist.

      A while back I saw a study of the top 100 SF best-seller e-books on Amazon and if I remember correctly the most popular price was $2.99.

      Sure, a trade publisher with shareholders and a fancy New York office can't afford to sell books at that price, but plenty of writers can.

  3. It could just be me... by Tastecicles · · Score: 5, Interesting

    ...Project Gutenberg has had more money from me (a few hundred Pounds in donations by now, easily, plus time spent volunteering as a proofreader and space and bandwidth given over for distribution which has got to be worth something) than Amazon, B&N or any other major online publisher/distributor ever has. Why? Because their ebooks aren't locked down to fuckery.

    Call me cynical, or a pirate, or whatever you want to call me, but I'm not about to buy something I can't use. IF DRM PREVENTS ME FROM TRANSFERRING FILES FROM AN OLD DEVICE TO A NEW ONE WITH NO FURTHER OUTLAY REQUIREMENT THEN I AM NOT INTERESTED.

    --
    Operation Guillotine is in effect.
    1. Re:It could just be me... by CastrTroy · · Score: 4, Insightful

      On the other hand I can see how getting rid of DRM could really create better competition. I bought the first two books from The Hunger Games from Chapters/Indigo for my Kobo. When it came time to get the third book, the price had jumped from about $6 to somewhere around $12. I noticed that Amazon still had the book listed for $6. So I bought the Kindle version, cracked the DRM and moved it to my Kobo (This is legal in Canada as far as I know). I have no problem paying for books, and supporting authors, but there's not reason one retailer should be charging twice as much as another retailer for the exact same book. Most people have no idea how to do this, so when they see an unfair price from one retailer, they can either pay the extra money, or just download a pirated copy (which is more simple than breaking the DRM on a rightfully obtained copy). DRM (in it's current form) is unfair because it locks the user into a specific hardware vendor and a specific book store. If you don't like the price the book store is offering, you don't have the option of shopping around for a better price. This is bad for the consumer, and bad for the retailer. People will be hesitant to jump on the e-book bandwagon because they are unsure if they want to be locked into a particular store. And retailers can't really compete on the price of books, because after you've bought the reader, you don't have much of a choice of where to buy books from.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  4. Pottermore... by nweaver · · Score: 5, Informative

    I think one factor which has really changed publisher's views in the past few weeks on this issue is the success that J.K. Rowling has had selling Harry Potter online. She deliberately waited a long time before allowing eBook versions, as much to get things settled out, but the result is very clean: even Amazon just directs to the Potter site, which then links back to all the DRM'ed eReaders as well as providing direct downloads in ePub.

    So she's getting most of the money (well, her and her publisher), not Amazon, she dictates the price, and is no longer affected by the Amazon Monopsony that Amazon has gained by being the most common (but not universal) ebook platform. While a buyer no longer has to worry about DRM lockin: the books they buy will read anywhere, painlessly.

    --
    Test your net with Netalyzr
    1. Re:Pottermore... by netsavior · · Score: 4, Interesting

      I wanted to clarify (as an author who works with amazon) Amazon does not require DRM.
      Want to publish your book DRM free with amazon? That is a CHECKBOX on their interface.

      All of my novels are published DRM free in the kindle store. I insisted on it because DRM is annoying to ME as a paying customer, because I like to decide which readers I read my books on personally, and I would like to afford my customers and fans (even the ones that pirate) the same courtesy.

      The first time a fan comes up to you sheepishly and says "I saw your book on TPB and started reading it, and well... can you sign this hardback for me, I bought all your other books too." You really get it.

      I push (and sometimes pay personally) to have my books in libraries, I made sure they are available for free in the kindle lending library, I make sure they are DRM free, I have to respect my customers, or they will never respect me.

  5. Knowledge in the World vs. Knowledge in the Head by michaelmalak · · Score: 4, Interesting

    In the 90's, the distinction was popularly called Knowledge in the World vs. Knowledge in the Head. As our communication and recording systems improve, we externalize more of our knowledge. First we recorded knowledge in books rather than memorize poetry. Now we rely on Google instead of memorizing facts.

    Every book we read, therefore, constitutes a portion of our externalized knowledge. Some of what we read might get memorized, but most of it gets absorbed as an awareness where we know we can look it up again in the future (moves knowledge from DK-DK to K-DK). By agreeing to DRM, eBook users place control of part of their knowledge -- part of their mind, if you will -- in the hands of corporations. The corporations are practicing mind control with DRM.

  6. Re:"increased goodwill from users"? by drinkypoo · · Score: 4, Insightful

    You could also phrase it as "decreased bad will from users", because when I see DRM applied to something it can't possibly protect (e.g. ANYTHING) I get mad and I want the perpetrator to go out of business and I don't want to give them money.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  7. Re:"increased goodwill from users"? by Roman+Grazhdan · · Score: 5, Informative

    I've bought a dozen of ebooks from O'Reilly and didn't upload any of them anywhere. They don't treat me as a potential thief and don't fuck up my reading experience and the prices are reasonable (especially when you compare them to apress or pragmatic). They are my friends. I want them to prosper and publish more DRM free books.

  8. Sure Why Not? by eldavojohn · · Score: 4, Interesting

    You can't be serious.

    Well, to be fair he doesn't say how much it increases.

    Let's look at examples where this has already worked for me: Bandcamp. From the start they offered music with no DRM at various qualities of lossy and lossless downloads. As a result, for a while I was trying to make it a point to only purchase my music through bandcamp or directly from the little guys. Because the option was there with a large enough volume I could actually do this.

    Oddly enough I can stream all the music on Bandcamp when I'm connected to the internet through my computer and phone and I constantly send out links to friends via e-mail and social media sites (free advertising, more goodwill). So you might ask why I would ever pay anything for the music on Bandcamp but I do because sometimes the music is so good that I want something physical as well or I just want this unknown band from Sweden to have enough gas to make it to their next gig.

    Am I a typical consumer? Probably not but Bandcamp posts their numbers so I know other people are using it:

    To date, artists have made $16,858,713 using Bandcamp, and $1,188,800 in the past 30 days alone.
    Albums outsell tracks 5 to 1 (in the rest of the music buying world, tracks outsell albums 16 to 1).
    On name-your-price albums, fans pay an average of 50% more than the minimum.
    We've driven 2,570,177 paid transactions and served 30,232,263 downloads to happy fans.

    Now, does this goodwill offset someone sharing all of Bandcamp's MP3s? Apparently you don't think the goodwill is worth anything compared to that piracy. Maybe you're right but I would be thrilled if there was a Bandcamp site for ebooks where I could read most if not all of the book before purchasing it. Apparently Stross agrees that something less encumbering than the current model will be a better situation than what they have. Unfortunately, there's no sure way to measure this or to speculate if it will work for small time authors but not for big authors nor can you tell if it will be similar to the music anecdote I listed.

    So, he actually is serious, it's just the magnitude and trade offs that are unknown and scare publishing executives.

    --
    My work here is dung.
    1. Re:Sure Why Not? by flyingfsck · · Score: 4, Informative

      You mean like this one http://www.baen.com/library/ ?

      --
      Excuse me, but please get off my Pennisetum Clandestinum, eh!
  9. Re:"increased goodwill from users"? by Anonymous Coward · · Score: 5, Insightful

    You can't be serious.

    No really he's right. If we can get rid of the DRM, there will be some really nice people who will loan out their book collection to a million or so of their close friends.

    People are fundamentally honest. If this were not the case then tell me why Itunes sells drm free mp3 ?
    Its just as easy to record a music stream from some internet radio or download from your favorite warez sites. Yes you will find bad apples here and there but in the grand scheme of things people pay for things they want to OWN.
    I am very glad that the publishing industry is going in the near term drm free. As an avid reader I've refrained from even buying an e-reader since I don't want deal with vendor lock-in. Yes yes I know its easy to strip DRM but thats not the issue. DRM free books means everyone can sell these, not only Amazon. Diversity in the supply chain is good for everyone. Good for the publishers that are not beholden to one buyer, and good for consumers that can choose the store/s from which to buy ebooks. Ebooks are important, the ipad and other tablets are just a means to an end. For a reader, for me what is important is the ebook. Knowing that in 10, 20 years time I will be able to go back a read these books without any problem even if platforms change, and e-stores go out of business. Just like a real physical book.
    Now if we only could get the MPAA to understand this basic reality. Oh well we can't win everytime I suppose. 2 out of 3 is still good though.

  10. Re:"increased goodwill from users"? by NeverSuchBefore · · Score: 5, Insightful

    And then people have to download the book. If it has DRM, they'll just bypass it easily. Either way, your book will get downloaded by people who don't mind downloading it.

  11. Re:"increased goodwill from users"? by realityimpaired · · Score: 5, Insightful

    Yes, and it only takes one person to crack the DRM, too.

  12. Re: Butcher's pricing by smpoole7 · · Score: 4, Interesting

    > Butcher prices his Dresden files books at over $10 a pop

    I don't know if it's at the link that I posted, or somewhere else in his forums (search through the "WOJ" -- "Words of Jim" -- I believe it's in his Amazon comments) ... but Butcher actually has an emphatic reply when someone says that to him. HE doesn't set the prices, the publisher does, and he rails at Amazon's pricing on EBooks all the time. :)

    By the way, I should also point out a different view, namely from Eric Flint (www.ericflint.net), who successfully lobbied for the Baen Free Library. Flint is a leader AGAINST DRM and insists that free distribution actually *increases* sales.

    Also, to be fair to Butcher, if you read all of his comments, he's not particularly enamored of DRM. He was just commenting on how the *publishers* view it.

    --
    Cogito, igitur comedam pizza.
  13. Rockfax seems to have a good solution by slashbart · · Score: 4, Interesting

    I like the Rockfax solution for downloadable rockclimbing guides. You buy one for a few euros, and they generate the pdf on the fly, with 'registered to Bart van Deenen' in the footer of every page. Works for me.
    Bart

  14. Re:"increased goodwill from users"? by wrook · · Score: 5, Insightful

    To paraphrase Karl Lagerfeld, "People who buy knockoffs of my product are not my customers". In the same way, people who do not pay for ebooks are not customers of the publishers. I can understand the frustration people have when they see someone take their product without paying for it. But if they concentrate on the people who *will* pay for it, (i.e. their actual customers) they will be better off.

  15. Re:"increased goodwill from users"? by s13g3 · · Score: 4, Insightful

    Correct. I would never pay EA or the like a single dime more for a game than I have to, and I usually give them what they ask for only grudgingly. OTOH, I have "overpaid" anywhere from 50% - 100% for every one of the 5 Humble Bundles I have purchased, not only willingly, but happily. A little goodwill earned by treating the customer not just well, but better than you have to, will go a long way in not only earning repeat business, but in the customer overlooking when you occasionally get things wrong, or being willing to patronize your business even when they may not need to.

    --
    "Inveniemus Viam Aut Faciemus" 'We will find a way... Or we will make one!' --Hannibal of Carthage
  16. Re:"increased goodwill from users"? by LandoCalrizzian · · Score: 4, Insightful

    I just got on the e-reader bandwagon last Christmas and I can say that I have only purchased one book because I don't want to be locked in to B&N (yes I know it's hackable) if they can't withstand the Amazon/Tablet onslaught. I have 2 bookshelves full of books and choose to checkout library e-books instead of purchasing them. I'd gladly pay for an e-book if a) it is cheaper than the hard copy AND b) I could read it on any device at anytime without an internet connection long after [insert controlling entity] is gone. DRM is and always will be a short term gain because in the long run it will cost you more to maintain it.

  17. Re:"increased goodwill from users"? by AngryDeuce · · Score: 5, Insightful

    Unfortunately, that's a reality that these guys are going to have to face. No amount of DRM or lawsuits or even infomercials has stopped it from happening yet, and likely never will.

    DRM only punishes legitimate customers, anyway. It makes the pirated version of a work, be it an eBook, video game, whatever, a better product than the legitimate one. A pirated eBook works on any device that can read the file format. No stupid account tied to a particular store tied to a particular piece of hardware tied to a credit card number required.

    I mean, you know it's bad when people are starting to buy legit products and still download pirate copies so they don't have to deal with the bullshit. I actually know people that do that, particularly with PC games.

    The war on piracy is just as effective as the war on drugs or the war on terrorism. Something like 70% of people here in the states think that there is nothing wrong with sharing media between family and friends, according to a poll I read during the SOPA debacle. The general public is not on their side in this fight.

  18. Re:"increased goodwill from users"? by NeverSuchBefore · · Score: 5, Insightful

    Oh that's right, its a pro-piracy story

    Being anti-DRM and being pro-piracy are not equivalent things.

  19. Re:"increased goodwill from users"? by AngryDeuce · · Score: 4, Funny

    Yeah, just like Lily Allen, who said she was giving up music for good because of all those filthy pirates.

    Oh...I guess until her acting career didn't pan out, then it's back into the studio! Guess those pirates weren't such a drag after all.

    And, just because I love it so fucking much, Dan Bull's response to her 'quitting music'.

  20. Re:"increased goodwill from users"? by tibit · · Score: 4, Insightful

    I do the some with any EDA and development tools. They are all legitiate, but the first thing I do is get a crack for them so that I don't have to deal with the silliness. Who the heck wants to travel with a fistful of dongles in those times of checkpoint groping and think-of-the-children mentality.

    PS. Now, moderate that, ha.

    --
    A successful API design takes a mixture of software design and pedagogy.
  21. Re:"increased goodwill from users"? by value · · Score: 4, Interesting

    Watermarks can be destroyed by averaging multiple watermarked copies into a single copy.

  22. Re:"increased goodwill from users"? by beanpoppa · · Score: 5, Insightful

    EXACTLY! With four kids, I buy (or receive as gifts) a lot of kids DVD's. Disney, Dreamworks, etc. When we put a movie on in the car, I can't be juggling menus to skip past previews galore, and ultimately hit enter on a menu to get the movie to start. I regularly would use tools like DVDShrink to rip the movie to another disk so that it would play automatically when put in the player. Eventually, I got tired of the cat and mouse chase with copy protection, and began to download the torrents of the movies instead. Not to mention, ripping a movie would take close to an hour on my old computer, but I could download the torrent in 20 minutes! These were movies that I had on legitimate DVD's in my hand, but the pirates were still providing a product that was more convenient.

  23. Re:"increased goodwill from users"? by lxs · · Score: 4, Informative

    Yeah but who can read shorthand nowadays? Or did you mean steganography?

  24. Re: Butcher's pricing by Anonymous Coward · · Score: 4, Insightful

    I had the same issue. Book one is $10 on amazon. Paperback is $6. Used is 40 cents. Why the hell would I pay $10 for a 12 year old book, than I can't loan to a friend when I'm done. It's pricing models like this that drive people to just download it.

  25. Re:"increased goodwill from users"? by Gilmoure · · Score: 5, Interesting

    Does this mean it’s easier for someone to violate my copyright? It does. But most people don’t want to violate my copyright. Most people just want to own their damn books. Now they will. I support that. And I believe that most readers who like my work will support me. They get that if I don’t get paid, they won’t get books — and more than that I really do believe most people who can support the artists whose work they like will support them. So personally I don’t think ditching DRM will mean people will stop buying what I and Tor have to sell.

    --John Scalzi,
    Tor/Forge To Go DRM Free by July

    When Tor first got their site going a few years ago, they put all these eBooks for free. I downloaded a bunch of them, got introduced to some cool authors and got back into buying books, both e and hardcopy.

    Same goes for movies and films. Sure, I can easily find any film or song out there but I purchase my stuff from Amazon and iTunes. All my friends (40-60 year olds) are the same way. Maybe I'm too old to be cool and scrape the web?

    --
    I drank what? -- Socrates
  26. Re:"increased goodwill from users"? by Jahta · · Score: 4, Funny

    There is a reason why the command to copy files is not: knockoff file copy_of_file

    $ alias knockoff="cp"

    There, fixed that for you!