Verizon To Begin Offering "Text To 911" Service

An anonymous reader writes "In a move that will likely elicit a 'why didn't they implement that sooner?' response, Verizon in the next 12 months will begin implementing a 'text to 911' feature that, as the name implies, will enable users contact 911 operators via text message to report an emergency. The feature will be particularly helpful for the hearing and/or speech impaired, and for folks who find themselves in dangerous situations where making a voice 911 call isn't advisable. Beginning in early 2013, Verizon will start rolling out the feature in various metropolitan areas before progressing to a nationwide rollout soon thereafter. In many respects, this move has been a long time coming, and something the FCC has been championing for a few years."

Comments

MMS along with SMS?

[crow]

They really need to support sending photos.

Fantastic Reliability

[0racle]

Its a good thing SMS is guaranteed realtime with guaranteed delivery. I've never had a text show up hours after it was sent while I'm now standing next to the person who sent it. Yep, its a beautiful service, one I'm happy to put my life in the care of.

This is stupid.

[Theoden]

As a firefighter/aemt, we already get multiple, redundant calls with no information because the caller is "driving by the scene and thought you should know." So now we'll get a text message with no way for the operator to try and pull more information from the caller.

"omg im dying plz help"

So we dispatch two ALS ambulance crews, an engine company and local first responders to find some idiot who broke his toe.

0_o

Get Out of the Suburbs, People!

[bill_mcgonigle]

In rural areas there is often as much "fringe" coverage where SMS works but a voice call can't complete as there is "service area". The best you can do now is to text a bunch of your friends with, "crashed in ditch on river rd, ovrtrned, brkn neck, pls call 911," and hope somebody notices.

This kind of 911 service could effectively double mobile 911 coverage in those places. That's quite sufficient a reason to put up with the whiny problems posted above.