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Do Headphones Help Or Hurt Productivity?

Hugh Pickens writes "Derek Thompson writes that there is an excellent chance you are wearing, or within arm's reach of, a pair of headphones or earbuds. To visit a modern office place is to walk into a room with a dozen songs playing simultaneously but to hear none of them. In survey after survey, office workers report with confidence that music makes us happier, better at concentrating, and more productive. But science says we're full of it, writes Thompson. 'Listening to music hurts our ability to recall other stimuli, and any pop song — loud or soft — reduces overall performance for both extroverts and introverts.' So if headphones are so bad for productivity, why do so many people at work have headphones? The answer is that personal music creates a shield both for listeners and for those walking around usm says Thompson. 'I am here, but I am separate. In a wreck of people and activity, two plastic pieces connected by a wire create an aura of privacy.' We assume that people wearing them are busy or oblivious, so now people wear them to appear busy or oblivious — even without music. Wearing soundless headphones is now a common solution to productivity blocks. 'If music evolved as a social glue for the species — as a way to make groups and keep them together — headphones allow music to be enjoyed friendlessly — as a way to savor our privacy, in heightened solitude,' concludes Thompson. 'In a crowded world, real estate is the ultimate scarce resource, and a headphone is a small invisible fence around our minds — making space, creating separation, helping us listen to ourselves.'"

14 of 405 comments (clear)

  1. Headphones do improve concentration by CycleMan · · Score: 5, Insightful

    ... compared with the random office noises around you, a reliable predictable set of stimuli is easier to tune out. Music is almost white noise when contrasted with folks taking loud phone calls about medical problems, unattended phones ringing at their desks, and so on.

    1. Re:Headphones do improve concentration by maxwell+demon · · Score: 5, Funny

      Here! Here!

      At least when discussing a story about effects of listening you should get "hear, hear!" right.

      --
      The Tao of math: The numbers you can count are not the real numbers.
    2. Re:Headphones do improve concentration by Grishnakh · · Score: 5, Interesting

      I worked in a bullpen in my last job (and this was one of the main reasons I quit without notice one day when I get too fed up with it). The software engineers weren't the problem; they're generally quiet. The problem was all the stupid managers constantly walking by, wanting to stop and chit-chat, or talk with my manager endlessly (he sat across from me), sit their ass on my desk while I'm trying to work, or worse tap me on the back when I had my headphones on. The other problem was the stupid loud air-conditioning unit in the ceiling directly over my desk that would drone for the entire day until 5PM sharp, when it suddenly became much quieter.

      I had to stop wearing my headphones because of the assholes sneaking up on me all the time and nearly giving me a heart attack, and it eventually drove me nuts enough that when my manager gave me shit about coming to work too late (staying late to make up for it wasn't good enough for him, even though my productivity was far, far higher after 5PM when the noise and commotion all stopped), I threw a resignation letter at him and walked out.

      My advice: never take a job in a bullpen environment.

    3. Re:Headphones do improve concentration by Anonymous Coward · · Score: 5, Insightful

      Sadly, I remember when the advice would have been: "never take a job in a cubicle environment". That's how far we have devolved in the workplace.

      How one can concentrate on design, review, or coding of systems with the audio and visual clatter going on in most dev environments is beyond me. Perhaps this explains some of the crappy software out there.

  2. Headphones hurt my productivity. by pathological+liar · · Score: 5, Insightful

    Unfortunately I work in an open concept office, so it's either headphones or listen to everything else around me, which is infinitely worse.

    Ever notice how the people who decide on an open concept office usually have a door to theirs?

  3. Maybe if... by __Paul__ · · Score: 5, Insightful

    ...idiot MBA-wielding managers didn't keep shoving people into morale-destroying open-plan offices, they wouldn't have to wear headphones to get a modicum of privacy.

    --
    worldmobilenet.com -- World Prepaid Wireless Internet plans
    1. Re:Maybe if... by JWSmythe · · Score: 5, Interesting

          Cube spaces are excellent for various things. You can prepare notes that say "shut up", wad them up, and lob them over the wall without anyone noticing who sent it. When they start getting pissy saying "Who threw the note at me that said shut up?" Everyone else would admit to it.

          If they didn't get the clue, a stockpile of "borrowed" desk items (pens, highlighters, staplers, etc) would start following. It only takes a few staplers to the head for them to realize that they're too being too loud.

          That, or transcribing their not-work-related conversations, and anonymously sending them to their supervisor.

      --
      Serious? Seriousness is well above my pay grade.
  4. Yes and no - see "Peopleware" by alispguru · · Score: 5, Interesting

    Consider the results of an experiment I first saw described in Peopleware (scroll down to "Creative Space"). The researchers compared performance at Fortran programming between people in quiet rooms and people in rooms with music. The good news is that performance was about the same. The bad news was:

    There was a hidden wildcard. The specification required an output data stream be formed through a series of manipulations on numbers in the input data stream. Although unspecified, the net effect of all the operations was that each output number was equal to its input number. Of those students who figured this out, the overwhelming majority came from the quiet room.

    The part of your brain that listens to music is apparently also the part that notices odd things in your code, and it can't do two things at once.

    --

    To a Lisp hacker, XML is S-expressions in drag.
    1. Re:Yes and no - see "Peopleware" by greg1104 · · Score: 5, Interesting

      The trade-off I've found when programming is that I find it easier to enter into a flow state when I have music playing. That seems to be from a mix of blocking out distractions along with being more upbeat when hearing things I like. Whether things are familiar is key too; music I've never heard before is distracting, it's old favorites that go into my "flow mix".

      It's possible for what I'm describing to be true and all of these other results to be as well. I wouldn't expect a programming flow state to be the best thing for either concentration for optimum memory (what's tested in TFA) or for detecting unusual patterns (the Peopleware study).

    2. Re:Yes and no - see "Peopleware" by julesh · · Score: 5, Interesting

      My suspicion: it's less about the type of music and more about the type of task. The tasks you describe are ones where "flow" is known to be particularly useful, and music is known to help get you into flow. Complex analytical tasks, however, are not generally helped by flow (to use the criteria for obtaining flow as described by Csíkszentmihályi such a task lacks clear goals and immediate feedback, two of the most important requirements, and is in most cases at a challenge level slightly beyond typical flow tasks).

  5. Re:Less distracting by frank_adrian314159 · · Score: 5, Funny

    Finding a quite workplace is not as easy as it should be.

    Yes! It's quiet difficult these days.

    --
    That is all.
  6. Re:Study does not support conclusion in summary by jakimfett · · Score: 5, Interesting

    silence > music > office noise

    I would agree with this, except I would put classical music and/or binaural music above silence, as both have been shown to improve concentration and reduce learning and recall times.

    --
    Bits of code, random ramblings: jakimfett.com
  7. Re:I don't let my kids have earbuds. by AngryDeuce · · Score: 5, Interesting

    Because denying your child the use of headphones is so respectful.

    Everyone needs a little privacy from time to time, especially kids. Denying them their privacy, even if said privacy is escaping into a pair of headphones for a little while, seems to me almost abusive. I listened on the headphones because I was considerate of the fact that other people don't want to listen to my music. Take that away from me, and now your comfort level means as much to me as mine obviously does to you, i.e., jack fucking squat.

    I grew up an Army brat with a typical 'spare the rod and spoil the child' stepfather that treated me like one of his troops and pulled shit just like the GP (I remember once he denied me the right to a lamp in my room for 3 days after "talking back" because he knew I enjoyed reading, true fucking story). All his bullshit resulted in was years of resentment that it took me into well into my adulthood to rationalize to the point where we're able to actually have a relationship at all, and it damaged not only our relationship but my relationship with my mother as well.

    I don't have kids, but believe me, he taught me a lot of ways not to treat my children when I do eventually have them. I suspect GP is doing well on that front, as well.

  8. Re:Study does not support conclusion in summary by plover · · Score: 5, Interesting

    I'd have to qualify that with "ambient music I know well". Yesterday when the links to the wonderful kickstarted version of the Goldberg Variations was released, I found myself closing my eyes and just absorbing the music. I opened them about 15 minutes later, completely relaxed, and having accomplished exactly *nothing* in that time!

    High energy repetitive ambient house or electronica, with no more than a few meaningless lyrics, stuff I've heard before, those I can work to. Beautifully performed classical music, not so much. Metal would have me reaching for earplugs. Jazz seems specifically designed to break my concentration. Rap makes me flee. And country music actually makes me angry.

    I believe that everyone who reads this will have their own very specific, very personal opinions about what is good music to "improve concentration". A poll or study only reveal common traits that indicate what percentages of each genre you should stock in a jukebox, but do not a useful, personalized recommendation make.

    --
    John