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Ask Slashdot: How Long Should Devs Support Software Written For Clients?

Posted by Soulskill on from the just-until-the-next-venus-transit dept.

lucky4udanny writes "My client says any software/website we develop for them should be supported with bug fixes forever, with no further compensation. We have generally supported our work for two months, to give the client adequate time for real-world testing, after which we charge by the hour for all support. How long should a company fix bugs without compensation in software they developed? What is the industry convention?"

3 of 384 comments (clear)

  1. Programming is like having sex without a condom... by Anonymous Coward · · Score: 5, Funny

    ...one slip-up and you're gonna be supporting it for the rest of your life.

    Prolly end up having to raise your own grandkids too.

  2. Re:Your bugs.. your problem by radiumsoup · · Score: 5, Funny

    sorry, I forgot to use the "tongue in cheek" font.

  3. Re:Too late to be asking For the client too! by Smallpond · · Score: 5, Funny

    I'm surprised you don't know these. I learned the standards when I first started programming. For example:

    • Every line must fit on an 80-column card.
    • Continuation character goes in column 6.

    Have these changed?