Faulty Patch Freezes Millions of UK Bank Accounts

Posted by timothy on Friday June 22, 2012 @03:31AM from the cuba-will-send-doctors dept.

frisket writes with news from The Register about ongoing problems for some UK banks: "'RBS and Natwest have failed to register inbound payments for up to three days, customers have reported, leaving people unable to pay for bills, travel and even food. The banks — both owned by RBS Group — have confirmed that technical glitches have left bank accounts displaying the wrong balances and certain services unavailable. There is no fix date available.' Customers of NatWest subsidiary Ulster Bank in Ireland have also been left without banking services. RTE reports that 'the problem had arisen within the systems of parent bank RBOS when an incorrect patch was applied.'"

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Guess this was inevitable.... by trancemission · 2012-06-22 03:57 · Score: 5, Insightful

When you remove a 1000 members of IT staff [many of which were probably your best] and replace them with 500 offshore workers combined with the need to support *legacy* systems, you are asking for trouble.
http://www.computerweekly.com/news/1280093677/Royal-Bank-of-Scotland-cuts-1000-IT-jobs
Regardless of the technical problems, the root cause of this seems to be management......
1. Re:Guess this was inevitable.... by Hatta · 2012-06-22 04:03 · Score: 5, Insightful
  
  Regardless of the technical problems, the root cause of this seems to be management......
  Management always gets the credit when things go well. They should always get the blame when things go wrong.
  
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