Google Touts Worker Tracking As Own CEO Goes MIA
theodp writes "On Thursday, Google announced a product that enables a business to see where all its workers are at all times. Called Maps Coordinate, it combines a paid-for business version of Google's standard maps product with an application downloaded to a worker's smartphone, creating a real-time record of worker locations. Ironically, Google touted its worker tracking solution on the very same day that CEO Larry Page was a surprise no-show at Google's Annual Shareholder Meeting, leaving Executive Chairman Eric Schmidt to explain his absence. Schmidt explained that Page had lost his voice and, as a result, would likely also miss next week's I/O conference and possibly next month's quarterly earnings call. While a Google spokeswoman declined to comment further on Page's condition, Schmidt added that Page will continue as CEO while he recovers. So, why not reassure those worried about the situation by publicly tracking Page's location via Maps Coordinate? After all, Google's a true believer in eating its own dog food, right?"
Many companies already do this. It's to track work crews for things like utility repairs, on-site troubleshooting, etc. It helps with scheduling and knowing who's close by when the next call comes in. There are plenty of 3rd party software packages that do this but when Google gets into the mix suddenly it's all 1984.
Already happens. In some call centers you have to put your bathroom requests into the call center management applications and then the app lets you know when you can get up and go to the bathroom.
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