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Georgia Apple Store Refuses To Sell iPad To Iranian-American Teen

pdclarry writes "An Iranian-American teenager was told by an Apple store employee that they could not sell her an iPad because it would violate U.S. trade restrictions. She returned to the store with a camera crew from a local TV station and was again turned down. Apparently an Apple employee heard her speaking Farsi. As he was also of Iranian extraction he recognized the language and used this as a basis for refusal."

16 of 1,116 comments (clear)

  1. It's not about Farsi by cfalcon · · Score: 5, Insightful

    It's not racism. It's either an employee correctly refusing to violate a (imo silly if it applies to consumer electronics) law, or the same employee INCORRECTLY doing same (pretty damned sure it's the second- the article implies that). Either way, it's clear that the employee's stated reason is not based on race.

    Also unlike the summary states, she told the employee that it was a gift for her cousin, who is an Iranian citizen. It wasn't just "because she was speaking Farsi".

    And no, I'm no Applepologist. But this doesn't look like it is the story that is being presented.

  2. Self Racism by ZombieBraintrust · · Score: 5, Insightful

    Good luck proving the Iranian sales clerk was rasist to the Iranian customer.

  3. Re:TSA as role model? by Anonymous Coward · · Score: 5, Insightful

    Apple is following the law. Other companies like HP are trying to bend it by setting up shell fronts abroad to violate the sanctions law. Apple should be lauded for not trying to be a law unto itself. Of course, the wolves in CAIR are going to be baying for their blood.

    I won't pretend that this law is perfect. There are many supporters of Iran, who are not Iranian, don't speak Farsi and don't have Iranian last names. Like people from Hizbullah, and Arab Shia from countries like Lebanon, Iraq, Bahrein and Saudi Arabia. And there are also many Iranians living in the US who are Zoroastrians, Jews and Christians who do speak Farsi and have Iranian names. But have no loyalties to Iran, and are not likely to send or take high tech toys to Iran. So the law, and the way it's enforced, ought to be changed. However, until it isn't, Apple should be lauded for following it.

  4. Re:Poetic Justice by haruchai · · Score: 5, Insightful

    Even if the basis for the law is sound, it's still stupid ( and I'm not picking on Apple).
    These devices are widely available all over the world and I don't think proof of citizenship has ever been required to purchase one.

    --
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  5. WTF is this shit? by Anonymous Coward · · Score: 5, Insightful

    She identified herself as being from Iran.

    "When we said 'Farsi, I'm from Iran,' he said, 'I just can't sell this to you. Our countries have bad relations,'" Sabet said.

    And then there's the part about it being a gift for a relative living in Iran.

    Talk about manufactured outrage. If y'all are going to be mad at someone, be mad at the US government for banning exports to Iran. What else was the sales drone supposed to do when confronted with someone identifying as a person from a country that is not allowed to have the product he's selling?

    Being an Iranian who jumped through all the hoops to become a US citizen, there's no way she can be unaware of the export restrictions faced by Iran and Iranians. She knew exactly what would happen when she identified herself as being from Iran to a fellow Iranian selling a product containing technology subject to export controls. I hope she feels good about what she's done to that clerk.

  6. Re:Poetic Justice by arth1 · · Score: 5, Insightful

    Technology found in products like iPads could be used for military or terrorist purposes

    "Could" is not probable cause or even reasonable suspicion. Seawater can be used for military or terrorist purposes too, and so can air.
    And you don't need a computer to build an atom bomb - at least three countries did it with nothing more advanced than a slide rule.

    As for an iPad, you have to be a die-hard fanboy not to realize that it's way less powerful than a PC costing the same.

    But most of all, Apple is here going beyond their mandate. They should not sell to Iran, but they have no business deciding that a US citizen with Iranian ancestry should not buy an iDevice. No matter whether they think it's later going to be sent to Iran. If they have suspicion that a crime is about to be committed, they should contact the authorities. They are not deputized nor judges.

  7. Re:Poetic Justice by gnasher719 · · Score: 5, Insightful

    "Sabet told WSBTV that the iPad was intended as a gift to her cousin in Iran, but said she didn't mention that to the clerk"

    Wait a second - she told WSBTV that she intented to commit a criminal offense that carries a penalty of up to 20 years in jail? Shouldn't she be thanking the store clerk who prevented her from doing so?

  8. Re:Poetic Justice by Anonymous Coward · · Score: 5, Insightful

    "Sabet told WSBTV that the iPad was intended as a gift to her cousin in Iran, but said she didn't mention that to the clerk"

    So she admitted on television that she intended to violate US export laws? There's no problem here, she's already confessed to a felony. Why are we hating on this poor clerk?

  9. Re:Poetic Justice by Third+Position · · Score: 5, Insightful

    A judge wasn't expected to make that determination, an employee was. If a doctor overheard a patient planning to resell a psychoactive prescription, do you think he needs documentation to refuse the prescription? If a gun shop employee overhears a customer planning to commit a crime, does he need documentation to refuse the sale? Would a judge find either the doctor or the gun shop owner guilty of a crime? I think not.

    --
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  10. Re:Poetic Justice by Weaselmancer · · Score: 5, Insightful

    Oh bullcrap. The clerk heard the lady say that she was going to send it to Iran to her grandmother, which is illegal. The clerk didn't want to be an accomplice.

    If I was selling tire irons and some guy said "I'm going to use this to beat my neighbor to death", I wouldn't sell him the tire iron.

    This one is a no-brainer.

    --
    Weaselmancer
    rediculous.
  11. Re:Poetic Justice by PlusFiveTroll · · Score: 5, Insightful

    I'm not sure how it works with other products, but licensed firearm dealers have strict rules on straw purchases. With the lack of clarity and sometimes insanity of American law, if I heard the client say they were going to buy a product to be used in an illegal manner, I would NOT sell them the product. There can be a legal liability if you knowingly sell a product in that manner.

  12. ONE SIDE by KingSkippus · · Score: 5, Insightful

    What's bullshit to me is that everyone is raising such a fuss based on ONE side of this story--the person who was supposedly aggrieved. Believe it or not, not everyone in Georgia is stupid, including employees at Apple stores. I have to point out that for all of the sound and fury going on, the employee did the right thing here. The girl does admit that their intention was for her uncle to take the iPad back to Iran with him, which is illegal. I suspect, and think I even read somewhere, that they let the employee know that the intention was to take the iPad back to Iran. If this is the case, then the employee was entirely correct in not selling the iPad to the would-be customer, because if he reasonably thought that it was going to be taken back to Iran, that would have not only been directly against Apple's policy, but it would have been illegal.

    So no, this doesn't mean that everyone who speaks Korean or Spanish or whatever--even Farsi--is going to be refused service. But if you let the salesperson know that it's going to be going back to North Korea, Cuba, or Iran, then it's not unreasonable to expect them to refuse to sell you stuff. And yes, I know that she's saying now that she didn't tell the employee that it was going back to Iran. I suppose that some folks are probably willing to believe that wholesale without knowing the whole story.

    If you don't like the law, then get your congresscritters to change it. If you don't like Apple's policy (which clearly states, "The exportation, reexportation, sale or supply, directly or indirectly, from the United States, or by a U.S. person wherever located, of any Apple goods, software, technology (including technical data), or services to any of these countries is strictly prohibited without prior authorization by the U.S. Government"), then write to One Infinite Loops and ask them to change it. As it is, though, stop giving the poor employee just trying to do his job to the best of his ability a bunch of unwarranted grief.

    Shit, I don't even like Apple, but trying to equating this poor schmuck who did what he was supposed to to racists bigots is sickening me. What the hell alternative do you propose? I suppose you'd prefer it if I could go into any Apple store, tell the clerk that I'd like to order 50 iPads to take to Cuba to sell on the gray market at 50% markup, they should just say, "Gee golly, okay, I'll go get them!" because to do anything else wouldn't be their business? If not, what's the goddamn difference, and how would you propose the law actually be maintained both in letter and in spirit?

  13. Re:Poetic Justice by gutnor · · Score: 5, Insightful

    I don't know how that works in the US, but in EU you do not have a constitutional right to consume. The owner of a shop has the right of not serving you, at his discretion. (there is obviously some limit such as discrimination or other stuff) I hope that in the US, you are not required by law to sell the proverbial cord that will be used to hang you : at worst the seller could be into trouble, at best he will think he aided somebody break the law.

    That said this story look more like the usual reality-tv drama. The girl could have been real bitchy the first time (she brought a tv crew for god sake, she is fishing for a scandal, not for a resolution), the seller on the other hand could have been an arse caught in a bad day.

  14. Re:Poetic Justice by Score+Whore · · Score: 5, Insightful

    It's clear you've not even a passing association with the logistics industry. The shipper/buyer says "this is going to prohibited country x" and that's the end of the story. The item doesn't move.

    If you have a problem with this then you should go talk to the US State Department, the White House, the governments of most western countries, and the UN. Don't bitch at someone who has to abide by the rules.

  15. Re:Poetic Justice by Anonymous Coward · · Score: 5, Insightful

    Except that the employee had no idea she was going to give it to anyone in Iran:"Sabet told WSBTV that the iPad was intended as a gift to her cousin in Iran, but said she didn't mention that to the clerk."

    Except you are wrong and the whole point was the clerk who was Iranian as well heard her say in Iranian while in the store she intended to send it to Iran, not to mention she admitted on the news she intended to break US law.

  16. And of course, she is telling the truth by SmallFurryCreature · · Score: 5, Insightful

    So, first she acknowledges on camera that she was planning to violate US law by supplying an Iranian national with banned equipment but you think she tells the truth when she wasn't talking about this in the store, presuming that nobody else would be able to understand her since she was speaking in Farsi?

    You take your evidence rather randomly don't you?

    --

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