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ADA May Force Netflix To Provide Closed Captioning On Content
Shivetya writes "Last year Netflix was sued by the National Association for the Deaf for failing to provide closed captioned text through its on-demand streaming service. Now, a judge has denied Netflix's attempt to have the suit thrown out, saying that the Americans with Disabilities Act prohibits discrimination in any venue — not just physical structures. The easiest means to comply would be to remove all videos which do not have a closed captioning component, the other route would require Netflix to pay to have this done to any video it wants to provide. The implications to other providers is immense as well. The plaintiffs will still need to prove that Netflix is legally obligated to provide closed-captioning, but the ruling is still significant for recognizing that Internet sites may fall under the purview of the Americans with Disabilities Act."
Some channels actually have "descriptive audio" here. It's actually exactly what it sounds like. A voice describes what is happening, overlaid onto the audio. Once in a while I'll turn it on and try watching something with my eyes closed.. surprisingly for stuff that's heavily dialog driven, it works surprisingly well.
I'm half deaf and only watch videos on Netflix with closed captioning, but I'm on Netflix's side on this one. They provide no essential services, not even news or weather, and the only educational stuff tends to already have CC anyway. What's next, all porn is required to have CC?