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How Huffington Post's Clever Traffic-Generation Machine Works

Hugh Pickens writes "Frédéric Filloux writes that traditional newspapers that move online are losing the war against pure players and aggregators because original stories are getting very little traffic due to the poor marketing tactics of old-fashion publishers. Meanwhile, aggregators like the Huffington Post use clever traffic-generation techniques, so the same journalistic item will generate much more traffic. Here's an example: On July 5th, The Wall Street Journal runs an editorial piece about Mitt Romney's position on Obamacare and the rather dull and generic 'Romney's Tax Confusion' title for this 1000-word article attracted a remarkable 938 comments. But look at what the Huffington Post did: a 500-word treatment, including a 300 words article plus a 200-word excerpt of the WSJ opinion and a link back (completely useless) but, unlike the Journal, the HuffPo ran a much sexier headline: 'Mitt Romney is 'Squandering' Candidacy With Health Care Snafu.' The choice of words for the headline takes in account all Search Engine Optimization prerequisites, using high yield words such as 'Squandering' and 'Snafu,' in conjunction with much sought-after topics such as 'Romney' and 'Health Care.' Altogether, this guarantees a nice blip on Google's radar — and a considerable audience : 7000+ comments." "Huffington Post has invested a lot in SEO tools and will even A/B test headlines to random groups. 'I was told that every headline is matched in realtime against Google most searched items right before being posted. If the editor's choice scores low in SEO, the system suggests better terms,' writes Filloux, adding that original stories are getting very little traffic due to the poor marketing tactics of old-fashion publishers. 'Who can look to the better future in the digital world? Is it the virtuous author carving language-smart headlines or the aggregator generating eye-gobbling phrases thanks to high tech tools? Your guess. Maybe it's time to wake-up.'"

38 of 165 comments (clear)

  1. Only the SEO Part Is True by eldavojohn · · Score: 5, Insightful
    First concern is that a comparison of 938 comments at The Wall Street Journal versus 7000 comments at The Huffington Post means nothing to me. Some sites attract more vocal readers and when you cater to one side or the other you're going to get a lot of stupid comments reiterating the same thing. I'd also wager that The Wall Street Journal is trying to target the online demographic of their paper readership that are used to reading the paper the old fashion way: if you wanted to comment, you wrote the paper. Just because internet citizens don't have the patience to read 1,000 words so they don't comment doesn't mean you experienced less traffic. You could just as well argue that the sites had the same exact readership but 7x the amount of "readers" got through the article with enough stamina left to comment at The Huffington Post.

    I agree that The Huffington Post is doing much better search engine optimization. That part is true because when I google for a news item they somehow will beat out even the AFP in my search results. And I do think that gets them more traffic. But I don't think counting the number of comments means anything at all. Even as a liberal, some of their titles disgust me so there's no question they are poking and prodding readers into commenting more.

    Lastly, ever since The Wall Street Journal put up that arcane paywall, I don't think I can even read the comments let alone click a link to go there and see anything. Even if it's an Op-Ed they are practically gutting themselves while aggregators feed off their remains.

    using high yield words such as 'Squandering' and 'Snafu,'

    How exactly are those "high yield words"? They just seem more memorable and inflammatory to me which (surprise surprise) nets them 7 kilocomments.

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    My work here is dung.
    1. Re:Only the SEO Part Is True by WhiteHover · · Score: 2

      It works like Slashdot then. And noone reads anyone elses comment. As illustrated by my post and the total ignorance of that huge wall of text.

    2. Re:Only the SEO Part Is True by Troyusrex · · Score: 4, Informative

      Moreover WSJ is a pay site, and not a cheap one by any means. In contrast HuffPo is free. I'm surprised that HuffPo only got 7 times as many posts.

    3. Re:Only the SEO Part Is True by Anonymous Coward · · Score: 2, Funny

      Lastly, ever since The Wall Street Journal put up that arcane paywall, I don't think I can even read the comments let alone click a link to go there and see anything. Even if it's an Op-Ed they are practically gutting themselves while aggregators feed off their remains.

      Moreover WSJ is a pay site, and not a cheap one by any means. In contrast HuffPo is free. I'm surprised that HuffPo only got 7 times as many posts.

      Now that you mention it, it was asking a bit much to read the entire GP post.

    4. Re:Only the SEO Part Is True by MightyYar · · Score: 2

      Sexing up headlines was always a tabloid thing and is somewhat frowned upon in serious papers. I don't think regular readers would appreciate reading 'Mitt Romney is 'Squandering' Candidacy With Health Care Snafu' in the WSJ.

      This is the sort of thinking that I think is killing the papers. I agree with you 100% if this were a traditional paper, but in the online realm it costs nothing to publish the same story with multiple headlines targeting different groups. WSJ could have a "Yellow Journalism" headline (or headlines) to grab search engine hits and a respectable headline for their subscribers.

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      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    5. Re:Only the SEO Part Is True by wvmarle · · Score: 2

      There is one problem I have with searching for news using Google: knowing what to search for. I have no idea what's happening in the world, other than what I get from news media such as the newspapers, the TV news, the radio news, and the like. This site gives me quite some news about IT related issues. Only when you already know what's going on, you can start searching for more information on those specific topics.

      SEO for news articles is nice, but it is secondary only. For example, as long as no-one knows that there were elections in Greece, no-one will search for the results. And we still need journalists to compile those results, and explain to the rest of the world what those parties stand for and how those results may influence our daily life.

      Also those aggregator sites live and fall with the underlying journalism. Without journalists reporting on issues, there is no news to aggregate for them. And all that "citizen journalism", the idea being that everyone reports on their own blogs what is happening in their neigbourhood, is not going to work either: the problem is that someone would have to dig through those thousands of blogs to find the one important news item. Automated aggregators can't do that.

      All serious news companies, including the WSJ, do just that. They have people walking on the streets, searching for interesting bits and pieces of news, searching for links between them, and trying to get the big picture which they then write down in a generally comprehensible manner for the rest of the world.

    6. Re:Only the SEO Part Is True by timeOday · · Score: 2

      I hope, and even think likely, that people will wise up to trolling headlines. I know I'm sick of it, and trying not to click on headlines that are a question, or a tease that doesn't indicate what the news actually is. I quit CNN.com over this lately, after reading it since the day it came online.

    7. Re:Only the SEO Part Is True by MightyYar · · Score: 4, Insightful

      It won't happen - trashy headlines predate the internet and are a time-tested way to get attention.

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      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    8. Re:Only the SEO Part Is True by poity · · Score: 2

      HuffPo is an echo chamber not unlike Hannity forums, or every comment-enabled site linked to by Drudge. There's no way but up for the quality of readership of those sites.

      --
      your thin skin doesn't make me a troll
    9. Re:Only the SEO Part Is True by Dan667 · · Score: 2

      I generally learn about significant happenings in the world more accurately before any traditional journalism (the Obamacare Supreme Court Decision is a good example with several big news companies just flat out getting it wrong). It is dying, because you can get information to the otherside of the world in ~200ms and you don't need a news gatekeeper anymore. As poor a job they are doing now pushing partisan issues to try and make more money I say die faster.

    10. Re:Only the SEO Part Is True by MightyYar · · Score: 2

      The Post is older. The Daily News isn't that old, but has been published since the 1920s. Those are just the two most (in)famous New York tabloids.

      In Philly, the respectable daily is the Inquirer, which predates the Civil War - but there is a tabloid called the Daily News which dates to the 20s.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  2. If we're judging articles by comments... by sohmc · · Score: 4, Insightful

    Their use of SEO not-withstanding, judging articles by the number of comments generated is kind of like judging the performance of a car engine based on how load the stereo gets.

    Controversial topics will get many more comments than topics about boring stuff. Hell, comments with horrible grammer andd skeling mystakes will get more comments than the actual story.

    And yes, I realize the irony of posting this in the comments section of Slashdot. ;-)

    --
    We don't live in Shouldland.
    1. Re:If we're judging articles by comments... by azalin · · Score: 2, Funny

      Their use of SEO not-withstanding, judging articles by the number of comments generated is kind of like judging the performance of a car engine based on how load the stereo gets.

      Controversial topics will get many more comments than topics about boring stuff. Hell, comments with horrible grammer andd skeling mystakes will get more comments than the actual story.

      And yes, I realize the irony of posting this in the comments section of Slashdot. ;-)

      ...and the irony of the skelling mistakes in a rant on bad grammar and spelling.

  3. On a related note by OzPeter · · Score: 3, Insightful

    I was listening to NPR last night and heard this debate program (originally from April 2012):
     
      When It Comes To Politics, The Internet Is Closing Our Minds

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    1. Re:On a related note by MickyTheIdiot · · Score: 5, Insightful

      While I agree somewhat with that, what is closing our minds MORE than the Internet is the closing down of true debate. Right now mainstream political debate consists at two "sides" yelling talking points at one another and not acknowledging proven facts as they come to light. You don't make any progress when facts are ignored.

    2. Re:On a related note by azalin · · Score: 4, Insightful

      That used to be the job of journalists. To point out errors, or outright lies and demand answers with as little bias as possible.

    3. Re:On a related note by MickyTheIdiot · · Score: 3, Informative

      No.. I think he is saying that they used to be active B.S. filters. They don't do that now... they basically just are megaphones that quash coverage of anything that isn't part of their corporate agenda. I am not sure whether that quashing is active or just a factor of the fact that most of these journalists are "true believers" when it comes to the corporate-mode of thinking, but I am sure it is happening. What gets emphasized in U.S. media is so much different than what get emphasized in other media around the world (minus maybe the U.K., but they still do a better job than what we do here).

    4. Re:On a related note by MickyTheIdiot · · Score: 2

      I think that's a horrid part of today's political thinking... the idea that everyone has their own truth. That's B.S.

      Both political parties believe that they can advance their own version of the truth. One side is worse than the other, but it's still in both parties. And that's insidious...

  4. Quality? by SJHillman · · Score: 3, Insightful

    But which one had better quality?

    I'll gladly go to a site with 50 comments making a quality discussion and just read without commenting rather than going to a site with 5000 comments, most of which are people that never read the article or are completely offtopic.

    That said, I don't know why the hell I'm on Slashdot.

    1. Re:Quality? by PopeRatzo · · Score: 2

      I'll gladly go to a site with 50 comments making a quality discussion and just read without commenting rather than going to a site with 5000 comments,

      No kidding. 5000 comments means I'm only going to catch a tiny bit of the conversation. If I read the comments at one of Paul Krugman's blog posts or at National Review Online's The Corner, I'm going to see a greater portion of the conversation. That has a bit more appeal to me on general principles. I'm not sure why.

      --
      You are welcome on my lawn.
    2. Re:Quality? by vlm · · Score: 2

      No kidding. 5000 comments means I'm only going to catch a tiny bit of the conversation.

      That's assuming its a conversation. My local newspaper has a staggering number of comments in the average story... Unfortunately they're basically all paid political astroturfers shouting tired slogans at each other. Even in the stupidest human interest fluff story they somehow, as they're paid on piecework, turn it into political sloganeering.

      I'd much rather read 50 up-rated up-voted posts on /. than 5000 political slogans. Imagine a discussion site where the ''discussion" was my signature line repeated 2500 times alternated with "no you're wrong and I'm correct".

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    3. Re:Quality? by PopeRatzo · · Score: 2

      That's assuming its a conversation. My local newspaper has a staggering number of comments in the average story... Unfortunately they're basically all paid political astroturfers shouting tired slogans at each other. Even in the stupidest human interest fluff story they somehow, as they're paid on piecework, turn it into political sloganeering.

      I'd much rather read 50 up-rated up-voted posts on /. than 5000 political slogans. Imagine a discussion site where the ''discussion" was my signature line repeated 2500 times alternated with "no you're wrong and I'm correct".

      You're correct. At least here I stand a fighting chance of encountering the thoughts of an actual human being. Although, the growing "New Media Strategies" industry is having its impact felt here on Slashdot, too. Some of the journals I read are starting to document this phenomenon.

      And it's not just the astroturfers. If you go to the comments section of some big metropolitan papers you might come away with the mistaken impression that our country is filled with the worst sort of hateful racists, bigots and sexists. For example, the Philadelphia Enquirer, which has a couple of writers that I appreciate, and while not about my town, does address the same issues as Chicago. You would never visit Philadelphia if your only exposure was the Enquirer's comment section. It's depressing.

      --
      You are welcome on my lawn.
  5. I don't know how this is clever by joenathan7 · · Score: 5, Insightful

    It's internet trolling, nothing more. Huff uses inflammatory words to work people up so they post, it's not constructive or useful it just further creates an Us vs Them mentality. Not really what reporting needs.

    1. Re:I don't know how this is clever by Sez+Zero · · Score: 4, Insightful

      I admin I've fallen for this trap a few times-- seen the salacious HuffPo headline in a sidebar somewhere and clicked it. Unfortunately, their traffic-generation machine always makes me feel like I've been tricked and that the headline isn't really representative of the story. Now if I see a sidebar headline links to HuffPo, I just ignore it, knowing that I've saved myself some disappointment.

  6. Yeah, that's humans for you.. by axlr8or · · Score: 2

    Just look at those ads on the right of your 'gmail' account. Stuff like, "Other women hate her." and "Language professors hate him." Really? That's marketing prowess? Like I'm gonnuh click on any of that shit. I don't read from the Huff, by the way.

  7. Re:Pathetic by MickyTheIdiot · · Score: 2

    The only standard in corporate journalism of any type (HuffPo included) is number of eyeballs sold to advertisers. People think we still see solid debate from the 4th estate... and they are completely wrong.

  8. Huff in Shock Headline Grabbing Sex Scandal by coofercat · · Score: 4, Funny

    Oh my, I never realised that the average readership of the average media outlet is drawn in by the headlines. That really *is* news. Wow.

    1. Re:Huff in Shock Headline Grabbing Sex Scandal by azalin · · Score: 2

      Is that just me, or do others too overlook comment's headlines? Most of the time I only read them when the post in question seems to be referring to something not existing in the parent or the comment's body, or simply by chance. Not sure which one it was in this case though.

  9. Like comparing mainframes to tablets by Troyusrex · · Score: 2

    But WSJ doesn't get revenue from comments or traffic flow, they get revenue from subscribers. As a publication about the business environment it's important that they keep articles and especially headlines professional sounding lest they damage the brand. HuffPo is a volume site where driving traffic is the main goal. WSJ has a lot fewer hits but makes a LOT more off of each customer. In fact, WSJ is gaining subscribers in a rapidly dying business so their lack of sensationalism may not drives huge traffic to them but is driving the RIGHT traffic to them.

  10. Re:Leni Riefenstahl by azalin · · Score: 2

    Would you care to elaborate? (And yes, I do know who Ms Riefenstahl was)

  11. I really hope it stops working by Scott+McGuire · · Score: 2

    Headlines like that, and whole articles too, on Huffington Post and other sites have a kind of breathless, plastic insincerity that I find grating. They are like products designed by committee guided entirely by focus groups. I hope it only works at driving traffic to them now because the web is still new enough to enough of the public that the culture hasn't evolved defenses against this kind of manipulation. I'm imagining some earlier days of advertising where "9 out of 10 doctors agree ... " could make people think "Well, I'd better change toothpaste right now!" and I hope the Huffington Post style of writing will soon sound just as lame.

  12. What's the use of a gazillion comments? by no-body · · Score: 4, Insightful

    Can anyone even partially read those 200/500/1500 or whatever comments (4000) on Huffingtonpost?

    Isn't that a deterrent, to stay away from those "posts" - totally useless!

    Furthermore, Huffingtonpost lures with catchy headlines and provides ... not much on content, shallow, often frustrating to read those.

    It may be clever and create traffic - for what - ads? Aren't ads automatically avoided by viewers, those popups glaring at you before you even can look at the page?

    Don't you love all that crap!

    1. Re:What's the use of a gazillion comments? by wvmarle · · Score: 2

      I've never read the Huffington Post. I'm not that interested in US local/national news, so can't comment on that site specifically. But 7000 comments - that's terrible to wade through.

      For all it's shortcomings, I enjoy reading discussions on /. for two basic reasons: 1) threading, 2) moderation.

      I have read discussions on many other sites, but this is the only one that I know that is using moderation and where it really works. I'm regularly reading news online on volkskrant.nl (a major Dutch newspaper), I almost never read the comments because there are lots of trolls, flames, etc. that don't add anything intellectual to the discussion and on /. those comments would be modded down soon enough. There are good comments too, but too much crap to wade through. Also they're a flat list, no easy to read threads. Even 4chan reads easier than that for the simple reason that they have threads.

      Slashcode is free, and I really think many of those sites should look into taking the discussion part from it. It's by far the best that I've seen so far (no not talking about the code, but the results).

  13. Not only that, Huffington Post cuts/pastes by OS24Ever · · Score: 5, Interesting

    Huffington Post is one of those sites I avoid because they mainly cut/paste the entire article and don't reference the original site. A few times I've followed the link I've had to play google detective for a few minutes to find the original article. Just seems shady and with the news of how little to not they pay the people who write for them I stay away from them.

    --

    As a rock-in-roll Physicist once said, No matter where you go, there you are.

  14. Yellow journalism by goodmanj · · Score: 2

    What you call "clever traffic generation techniques" are properly called "yellow journalism". These ideas are not new, they've been around for 150 years. Ranting headlines are not a new idea for ancient media like the WSJ or NY Times: they've seen it all before, and have survived for 150 years by rejecting these unethical tactics.

    I'm a liberal democrat, and I agree with some of what the Huffington Post is pushing. But what they do is not journalism.

  15. HuffPo is to WSJ as Stripper is to Ballet by Aquitaine · · Score: 2

    Other than the fact that both organizations host "news content," they aren't comparable. Whether or not you approve of it, the WSJ is a traditional newspaper with "journalism" sections and "opinion" sections with different editors and standards.

    HuffPo may contain journalism but it isn't the point. It's a combination rabble-rouser + echo chamber. You would never see a headline like theirs on a WSJ news article because it's repackaging it as commentary rather than news -- and even if that's a difficult line to keep track of for every news organization, HuffPo doesn't pretend to try. And why should they? Their audience doesn't seem to want them to.

  16. No online outlet is free from slimey headlines by asdf7890 · · Score: 2
    For another example of this, check the click baiting headline on the article below this one on /.'s current front page:

    Samsung Blames Galaxy SIII Burn On "External Energy Source"

    Where the actual story is "Samsung not to be blame for every idiot thing someone could do with/to their products" rather than "Samsung devices potentially dangerous, Samsung attempt to pass the buck".

  17. Ink headline by pease1 · · Score: 2

    Years ago, I wrote newspaper heds for a living. It was fun, challenging work to see what you can cram into a very limited space. And to try to convey the article's meaning. Even more "fun" when you have minutes or just a minute to meet a deadline. The WSJ hed is right out of the paper and no doubt fits a two column layout. Huffo wasn't bound by the old physical layout.