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Samsung Blames Galaxy SIII Burn On "External Energy Source"

Posted by timothy on from the but-I-used-the-defrost-setting dept.

MojoKid writes "Samsung has some great news for Galaxy SIII smartphone owners. As it turns out, your mobile device isn't at risk of overheating to the point where it catches on fire and burns through its casing, as a forum member at Boards.ie claimed was the case with his Galaxy SIII a couple of weeks ago. [Note: And has since retracted.] Fire Investigations UK (FIUK), an independent third-party organization, assisted Samsung with looking into the matter, and here's what they concluded: 'The energy source responsible for generating the heat has been determined as external to the device... the device was not responsible for the cause of the fire,' FIUK said in a statement. 'The only way it was possible to produce damage similar to the damage recorded within the owner's damaged device was to place the devices or component parts within a domestic microwave.'"

9 of 169 comments (clear)

  1. If I remember correctly... by bemymonkey · · Score: 5, Informative

    ... the user who initially complained admitted that a buddy of his had tried to repair the phone after it had come in contact with an unknown amount of water... and of course, he promptly retracted his complaint.

    What a jackass.

    For everyone else: DON'T PUT YOUR FUCKING PHONE IN THE MICROWAVE.

    1. Re:If I remember correctly... by ls671 · · Score: 3, Informative

      Samsung sgh-a847 - also called rugby - can be dropped in water and used right away. It happened to me a few times. It is certified to military standard 810G. Buy something military grade like this if you break your phone often.

      --
      Everything I write is lies, read between the lines.
    2. Re:If I remember correctly... by zippthorne · · Score: 3, Informative

      It's in scare quotes, though, which were unnecessary as the title is "Samsung Blames..." rather than "Galaxy Burn Was Caused by..."

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      Can you be Even More Awesome?!
    3. Re:If I remember correctly... by oddaddresstrap · · Score: 4, Informative

      For the love of God, NO! Don't believe the post above!
      Please, future information seeker, I'm talking to you...

      The person above was KIDDING! Do not dry your baby, cat, dog, hamster, mouse, whatever, in a microwave! It will kill them!
      Okay, maybe that's slightly too broad a statement. For some odd reason it works fine for drying Pekingese dogs.

  2. Don't need Sherlock for this one by Teknikal69 · · Score: 5, Informative
    Heat was very obviously external as the outside was melted and the inside was only slightly marked, the story would probably have been called out as dubious right away if the army of Apple fanboys hadn't seized on it started posting it everywhere and ignoring all the evidence.

    Even I'm surprised someone was stupid enough to put their phone in a microwave mind you.

  3. Re:Let me get this straight by Anonymous Coward · · Score: 2, Informative

    You have to die stupidly in order to become a DA nominee. If just doing something incredibly stupid was enough, the dawn thing would have about 7,2 billion nominees.

  4. Slashdot is a tabloid now? by iB1 · · Score: 5, Informative

    Seriously this is disappointing. I'm getting better quality news and stories from "tabloid" websites such as The Register and The Inquirer now. Slashdot is starting to resemble a blog full of random ramblings than a good quality, reliable news source.

  5. /. could try harder... by awjr · · Score: 3, Informative

    You really really need to investigate further before posting these stories. Samsung didn't "blame" it on external sources which implies "it wasn't really us, honest, seriously". The guy that posted the initial fire report had a friend 'drop' the phone into water then attempt to dry it out using a microwave.

    "Galaxy SIII burn caused by microwaving wet phone" is what it should be.

  6. Re:Let me get this straight by L4t3r4lu5 · · Score: 5, Informative

    Put your phone in a zip-lock bag and pour a load of rice in with it. Seal the bag and leave it for a couple of days. Alternatively, if you're a nerd like me, slip in four or five silica gel pouches you've hidden away.

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